Marco Polo Hotels - Hong Kong has appointed Helen Tan as hotel manager of its three Hong Kong properties: Marco Polo Hongkong Hotel, Prince Hotel and Gateway Hotel. In her new role, Tan will be assisting the general manager in supervising the operations departments of all three properties and managing their day-to-day operations.
Thanpuying Chanut Piyaoui, Founder and Honorary Chairman of Dusit International, was bestowed the SHTM Lifetime Achievement Award this year. The award was presented to Thanpuying Chanut, now 97 years old, in Bangkok in February 2018. At a ceremony held in her honour at Hotel ICON on 22 June, Thanpuying Chanut was represented by her son Mr Chanin Donavanik, Vice Chairman and Chairman of the Executive Committee, Dusit International.
Tourists who visit their ancestral homelands carry with them personal connections that "influence how they gaze upon its people, culture and landscapes", according to Dr Wei-Jue Huang, Professor Brian King and Dr Wantanee Suntikul of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. Through interviews with second-generation Chinese-Americans who recently visited China, the researchers found that instead of searching for the "exotic", as tourists normally do when visiting a foreign country, migrant tourists tend to seek out similarities that help them to feel connected with their families and heritage.
STR's preliminary May 2018 data for hotels in Hong Kong indicates strong performance results. Based on daily data from May, Hong Kong reported the following in year-over-year comparisons:
Initiated and hosted by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU), the first ever World Summit for Deans of Independent Schools of Hospitality and Tourism was held at Hotel ICON on 27-29 May 2018. The Summit provided a unique platform for deans of 40 institutions from more than 20 countries and regions to discuss and define the future course of strategies for hospitality and tourism schools, and to share solutions to common issues in an effort to promote further growth of hospitality and tourism studies within comprehensive universities.
The Murray has also promoted communications veteran Anton Kilayko to an executive role as Brand Director. Since October 2016, Kilayko served as the pre-opening Director of Communications. A highly respected branding and communications expert, Kilayko brings a wealth of experience to his role. He has worked with luxury travel and hospitality brands as Director of Sales and Marketing at Orient-Express Hotels Trains and Cruises (now Belmond), and Director of Communications at The Ritz-Carlton. Before relocating to Hong Kong for The Murray, Kilayko spent six years as Head of Marketing and Investor Relations at KOP Limited, a Singapore Exchange (SGX) catalyst listed integrated lifestyle company with interests in luxury residential real estate, hospitality and entertainment.
Part of The Murray's pre-opening team, Yo joined The Murray in April 2017 as Assistant Director of Communications. Throughout her distinguished career in luxury hospitality and retail, she has held leadership roles in marketing with Leviev Diamonds and The Ritz-Carlton Hotels. Prior to The Murray, Yo was General Manager of Hong Kong Ambassadors of Design, a non-profit initiative committed to raising the profile of design and culture through creative experiences. In her new role, Yo will oversee The Murray’s advertising, marketing communications and public relations initiatives to promote Niccolo Hotel’s flagship property to an international audience.
As you walk up the staircase in central Hong Kong, a mural of a woman hugging a pillow appears on the adjacent wall, followed by a message reading: "I'm so good at sleeping, I can do it with my eyes closed."This is the approach to SLEEEP, billed as Hong Kong's first licensed capsule hotel open to both men and women, which hopes to become a haven for the city's sleep-deprived.Covering just 367 square feet, it houses eight award-winning capsules, called SLPers, each big enough for one person to sit up or lie down in. The wooden paneled pods have ambient lighting and a felt curtain "door" that closes with magnetic clips. They won a Red Dot Design Award in 2018, and are the brainchild of lifelong friends Alex Kot and Jun Rivers, who were born in Hong Kong.
Experience in the full range of human resources area including talent attraction & retention, performance management and development, organization design, merger and integrations, Bernard Kam, the newly-appointed Director of Human Resources, is responsible for leading the human resource strategies, programmes, trainings and performances for a total of 630 associates and managers in the hotel. Prior to joining Sheraton, Bernard held several senior positions over his 25-year hospitality journey including Renaissance Harbour View Hotel, Mandarin Oriental, The American Club, and the recent role as Group Director of Human Resources at Marco Polo Hotels and Plaza Premiu m Group.
Joyce Wong joins Sheraton from her most recent role as Director of Mar keting at Hong Kong SkyCity Marriott Hotel. Heralding over 20-year experience across the notable brands, with impressive background and proven leadership abilities, she brings along a wealth of experience in driving sales and MICE business from previous appointments at Inter-Continental, Mandarin Oriental, Island Shangri-La, The Ritz-Carlton and JW Marriott in Hong Kong and mainland China. In her new role, Joyce will oversee the Sales and Marketing division of this 782-room hotel with 15 event and conference spaces, encompasses proactive sales, event booking, marketi ng communications and reservations teams.
Recipient of the Rooms Leader of the Year for Marriott Intl Asia Pacific 2014 and the finalist of the Rooms Hotelier of the year Asia 2017 in BMW Hotelier Awards, Allwyn brings with him 17-year of hotel operations and guest relations experience across four Marriott hotel brands - Marriott, Renaissance, Courtyard and Marriott Executive Apartments in Asia Pacific regions including Fiji, Malaysia, India and Singapore. Before joining Sheraton, Allwyn was the Director of Room Operation at Singapore Marriott Tang Plaza Hotel. On his new appointment, he will lead and guide the hotel's operations division.
Hotels in the Asia Pacific region registered growth across the three key performance metrics during Q1 2018, according to data from STR.U.S. dollar constant currency, Q1 2018 vs. Q1 2017Asia Pacific
As one of the major pillars of the Hong Kong economy, the tourism sector in 2017 marked a good year given that the number of visitor arrivals bounced back from 2016 and reached 58.5 million, albeit not as strong as the peak at 60.8 million visitors in 2014 and 59.4 million visitors in 2015. Particularly, the fourth quarter recorded the highest number of visitors in three years, thanks to the Golden Week and Christmas holidays that charmed both mainland Chinese and non-mainland-Chinese visitors. Hotels in the city also benefited from the boost in visitor arrivals, where occupancy and average rate both recorded growth.
STR's preliminary March 2018 data for hotels in Hong Kong indicates strong performance results. Based on daily data from March, Hong Kong reported the following in year-over-year comparisons:
Ms Toth joins Rosewood Hong Kong with nineteen years of public relations, marketing and journalism experience, including a 7-year tenure at The Peninsula Hotels where she served as Director of Communications, Director of Brand Communications, and Director of Public Relations respectively. Ms Toth is a graduate of University College London's School of European Languages, Culture & Society (SELCS), where she received her Bachelor of Arts honours degree.
A hotel in Hong Kong is heavy on design and delicate with the details. The Upper House hotel is located in Pacific Place in Admiralty and is awash with beautiful artworks and installations.
Mandarin Oriental, Hong Kong is delighted to present the Art Affair experience, providing guests with an array of privileges and access during Art Central Hong Kong and Art Basel Hong Kong, which take place in late March 2018.
Conrad Hong Kong is pleased to announce the arrival of Claudio Rossi as the hotel's executive chef. Having worked in various countries around the world, Chef Claudio will bring his excellent culinary and management skills to the hotel, as he oversees all its food and beverage outlets and catering services.
International hotel management company Rosewood Hotel Group has strengthened its business development team with the appointment of Noel Merainer as vice president – development, Asia Pacific to lead the group's expansion in the region for its four distinct brands, including ultra-luxury Rosewood® Hotels & Resorts, deluxe New World™ Hotels & Resorts, neighbourhood lifestyle penta™ hotels, and the newly launched business and lifestyle hotel brand KHOS™.
Well-designed hotel loyalty programmes can increase members' satisfaction and improve the quality of their relationships with the associated brands, according to Dr Ada Lo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and her co-authors. In a recently published article the researchers highlight the loyalty programme features that are most effective for building brand relationship quality (BRQ), and how BRQ contributes to outcomes such as members' word of mouth recommendations and purchase intention.