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Appointment

Dominik Stalder has been appointed as Hotel Manager at Bürgenstock Resort Lake Lucerne

Dominik Stalder has taken up his position as the new Hotel Manager of the Bürgenstock Resort Lake Lucerne. As a part of the luxury resort's pre-opening team, Stalder played a key role in revitalizing the business during the ten-year renovation phase. His professional expertise and commitment has significantly contributed to the subsequent success of the resort following the official opening. Most recently, he served as Project Leader for the High-Level Conference on Peace in Ukraine, the largest diplomatic event in Switzerland's history. This took place on June 15 and 16, 2024 at Bürgenstock Resort and brought together 1,000 international VIPs, including 57 heads of state, as well as 700 internal and 350 external staff and contributors. The organization of this event represented a major logistical challenge, which was successfully mastered under his leadership in collaboration with the Federal Department of Foreign Affairs.

Katara Hospitality
Obbürgen, Switzerland
Appointment

Felicity Black-Roberts has been promoted to SVP Development for EAME at Hyatt

In her new role, Felicity will lead Hyatt's growth initiatives across the EAME region, overseeing a diverse and growing team of subregional developers. Latest additions to her team include Anna Corkill as Regional Vice President of Development for the UK and Ireland, Gabriela Basovska as Director of Development for Northern Europe, and Carlos Paredes as Director of Development for Southern Europe, who previously focused on Hyatt"s all inclusive portfolio. Briana Swift, recently awarded with the ISHC Young Leader Award, has been promoted to Regional Vice President Western Europe earlier this year.

Hyatt
Zurich, Switzerland
Appointment

Peter Norman has been appointed as SVP Corporate Development and Owner Relations for EAME at Hyatt

"The EAME region plays a crucial role in Hyatt's global expansion efforts. Over the past five years, Hyatt has achieved 79% growth in EAME. This jump in scale has leveraged the long-standing strategy focusing on capital cities and urban centers, which built the foundation for growth in secondary destinations, resorts and leisure spaces", Javier Águila, Group President EAME commented. "We are confident that our strengthened development and transactions structure will allow us to explore new avenues of growth, ultimately accelerating expansion into new markets and segments."

Hyatt
Zurich, Switzerland
Development Renovation

Fairmont Le Montreux Palace Unveils Completion of First Phase in Extensive Renovation Project

Fairmont Le Montreux Palace, an iconic Belle Époque landmark since 1906, proudly announces the successful completion of the first phase of its extensive renovation project. This phase, featuring the refurbishment of 60 lake view rooms and enhancements to a third of its lake-facing facade, marks a significant milestone in the hotel's journey towards redefining luxury hospitality.

Fairmont
Montreux, Switzerland
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Opinion Article Operations & Strategy

Zürich’s Hospitality Approach: The Key to Happy Guests

A few weeks ago, I had the unique opportunity to visit Switzerland to attend the Young Hospitality Summit in Lausanne, Switzerland. I spent my first two days wandering Zürich, the largest city in the country, and I encountered a completely different model of hospitality. The straightforward service was complemented by unique, heartfelt experiences, and all workers were attentive and professional. I found myself efficiently and kindly served, and I began to think that the Swiss-German model of service has something to teach other countries. I believe that the simplicity of the hospitality in Zürich could refresh the sometimes-overwhelming hospitality we experience here in the United States.

Gina Grenyo
By Gina Grenyo, Undergrad student, University of Houston
Switzerland
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Radical Innovation Hospitality TECHNOLOGY

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Appointment

Chris Franzen has been appointed as Managing Director at Bürgenstock Hotels & Resort Lake Lucerne

Chris Franzen, an experienced international hotelier, has been appointed as the new Managing Director of the Bürgenstock Resort Lake Lucerne, Switzerland, starting on 1st April 2024. Stepping into this new role, he succeeds the current Acting General Manager, Thomas Goval. After six years of successful leadership and notable contributions to elevating the resort's profile, Thomas Goval is now expanding his career internationally within the same ownership company, Katara Hospitality, joining the iconic Raffles Singapore as Hotel Manager. Originally from Zermatt, Switzerland, Chris Franzen has worked in the hospitality industry for over three decades. He has spent more than half of that time in the Gulf States, where he held management positions within the Hyatt group across the United Arab Emirates, Oman and Qatar; most recently, opening and running the Waldorf Astoria Doha Lusail luxury hotel complex since 2021.

Katara Hospitality
Lucerne, Switzerland
Press Release Sales & Marketing

EHL organizes a conference panel on the theme "Managing Hotels in Times of War"

 EHL Hospitality Business School, a leader in hospitality management education, is proud to announce its upcoming conference panel, "Managing Hotels in Times of War," as part of its “Hospitality for Society” initiative. The conference, scheduled for Tuesday, April 30th, will bring together industry experts to discuss the operational challenges of navigating the hospitality industry in conflict zones.

EHL
Switzerland
Press Release Food & Beverage

Concept Week: A global culinary adventure at the Museumcafé

At EHL Passugg, a pivotal experience awaits hotel management students in their 4th semester—the Concept Week, a highlight in their academic journey. This immersive undertaking serves as a paramount opportunity for students to apply their acquired knowledge in a practical setting. The primary objective is to collaboratively conceive and execute an F&B pop-up concept. During this week, the entire class forms a cohesive group, dividing themselves into specialized departments such as marketing, finance, kitchen, service, and logistics.

EHL
Switzerland
Press Release Sales & Marketing

Young Hospitality Summit 2024 Explores The Theme "Double B: Bridging Concepts, Beyond Realities"

Don’t Miss Your Chance for an Unprecedented Exploration of Hospitality Innovation: YHS 2024 Invites You to Embark on a Three-Day Journey, as We Dive Deep into the Theme of 'Bridging Concepts, Beyond Realities'. Experience Engaging Panel Discussions, Keynote Speeches, and Networking Opportunities That Will Shape the Future of Hospitality and Beyond. 

EHL
Lausanne, Switzerland
Development Opening

Mandarin Oriental Savoy, Zurich Is Now Open

Mandarin Oriental is delighted to introduce the group's third property in Switzerland as it brings its legendary hospitality to the country's largest city, Zurich. Located on the famous Paradeplatz, Mandarin Oriental Savoy, Zurich is an iconic landmark hotel sitting just steps away from the prestigious Bahnhofstrasse and its high-end fashion houses, the historic old town and charming promenade leading to Lake Zurich.

Mandarin Oriental
Zürich, Switzerland
Press Release Development

Vail Resorts to Acquire Crans-Montana Mountain Resort in Switzerland, the Company's Second Ski Resort in Europe

Vail Resorts, Inc. (NYSE: MTN) announced today that it has entered into an agreement to acquire Crans-Montana Mountain Resort in Switzerland from CPI Property Group ("CPIPG"). Crans-Montana Mountain Resort spans over 1,400 meters (approximately 4,593 ft) of skiable vertical terrain, and 140 kilometers (approximately 87 mi) of trails. Accessible from five airports and by train, Crans-Montana Mountain Resort is located in the Valais canton of Switzerland, approximately two and a half hours from Geneva and less than four hours from Milan and Zurich. The resort is two and a half hours away from the company's other owned and operated European resort in Andermatt-Sedrun.

Vail Resorts
Crans Montana, Switzerland
Development Opening

Locke Opens Its First Property In Switzerland

Lifestyle aparthotel brand Locke announces its expansion into Zurich, Switzerland with the opening of its fifteenth property, Locke am Platz. Located in Enge, the aparthotel is spread across six floors, comprising 80 units, ranging from rooms, studios and suites alongside social spaces including a restaurant and bar. Enge is known for its expansive green spaces with popular parks and botanical gardens located nearby, as well as Lake Zurich; a haven for swimmers.

Locke
Zürich, Switzerland