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April 5, 2012

Aliaksandra Jos has been appointed as front of house manager at Apex Temple Court

Aliaksandra Jos has been appointed front of house manager. After graduating from the Swiss Hotel Management School in 2006, Jos joined the Marriott Hotels graduate scheme, before moving to Marriott Hotel Regents Park as assistant front office manager.

Apex Hotels

April 5, 2012

Karl Mitchell has been appointed as General Manager at Apex Temple Court

Apex Temple Court hotel in London, which opened last week, has announced the appointed management team that will be responsible for the new property. Karl Mitchell, who has been with Apex Hotels for seven years, has been named general manager of the 184-bedroom hotel, having successfully launched both the Apex City of London hotel in 2005 and the Apex London Wall hotel in 2009.

Apex Hotels

April 3, 2012

Quadriga extends Internet capabilities to deliver essential guest WiFi connectivity solutions to hotels

Quadriga has today announced an extended range of Internet capabilities with the launch of QConnect, a guest connectivity solution and supporting network capabilities. This enables it to provide hotels with flexible and robust solutions to their business-critical guest WiFi and Wired Internet needs, that optimise both available hotel bandwidth as well as hotel budgets.

April 2, 2012

Adam Jay has been appointed as Vice President, Global Product at Hotels.com

In this role Jay will be responsible for overseeing the development and roll out of the Hotels.com product on a global basis including enhancements to the desktop website and the full suite of mobile touch points including apps for the iPhone, iPad and Android devices. Hotels.com currently operates over 85 local sites in more than 34 languages. Jay is based in the Hotels.com London office and reports directly to the Hotels.com President, Scott Booker.

Hotels.com

March 29, 2012

Morten Skumsrud has been appointed as Hotel Manager at Grosvenor House, A JW Marriott

Morten joins Grosvenor House from his position of General Manager at Marriott’s Marbella Beach Resort, Europe’s largest Marriott Vacation Club International. In his tenure the resort was recognised as the MVCI Resort of the Year and received high guest satisfaction scores.

Marriott

The next-gen metrics that move hotel P&L

Ad Guide

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

Mews

March 28, 2012

Fiona McGrory has been appointed as Business Development Manager at InterContinental London Park Lane

InterContinental London Park Lane has announced the recent appointment of Fiona McGrory to the position of Business Development Manager specialising in MICE from USA. Fiona will be responsible for cultivating relationships with existing U.S. clients and developing new business within the MICE sector.

IHG

Why Hospitality Net Leads B2B in Hospitality

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Hospitality Net

Ad Guide

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

Mews

External Article

March 27, 2012

Stephen Alden, CEO of Maybourne Hotel Group: Grand hotels have to stay true to the heritage | livemint.com

Mumbai: Stephen Alden tells an anecdote related to one of the hotels he administers. The chief executive officer of the Maybourne Hotel Group— which operates three of London’s most iconic hotels, the Claridges, the Connaught and the Berkeley—says the Claridges is often considered an extension of the Buckingham Palace. Therefore, not surprisingly, there was once a call to the hotel by someone who wanted to speak to the king. The hotel staff, who answered the call, asked which one. “There were three kings staying at the Claridges then,” explained Alden, while speaking at the Mint Luxury Conference at the Taj Land’s End Hotel in Mumbai on Friday, as a way of reiterating the significance of the property.

Maybourne Hotel Group

Press Release Markets & Performance

March 26, 2012

Regional Hotels Outperform In February As London Slows

Regional hotels bucked recent trends in February and outperformed their London peers for the first time since August 2009, according to preliminary hotel figures released today by PKF Hotel Consultancy Services. Rooms yield in London grew by just 0.3% to £101.94 from £101.57 in February 2011.

PKF

March 22, 2012

Quadriga's SmoovieTV platform now supports LG

Quadriga has today announced that its successful pre-pay TV solution SmoovieTV now supports LG Pro:Centric V TV. Following the acquisition of SmoovieTV in September 2011 Quadriga has focused on securing its compatibility with all of the major hospitality sector TV providers, ensuring it can offer the solution to the broadest range of customers.

Press Release Food & Beverage

March 21, 2012

Focus On Food Revenue Boosts Salaries For Managers In London Hotels

The boom in fine dining in London, which now boasts 55 Michelin starred restaurants, has helped push salaries for food and beverage professionals in city hotels up by 25% over the past year. According to a new survey by HVS Executive Search, the salary hike comes as the capital’s hotels place increasingly more emphasis on food and drink revenue, alongside that of rooms.

External Article Markets & Performance

March 16, 2012

London hotels set for Olympics price spike | reuters.com

David Roche, president of Hotels.com which carried out the survey, told Reuters he would not be surprised if prices were pushed even higher, to a trebling of 2011 prices. "Hoteliers like to hold back inventory and drip-feed it in, testing price elasticity. It remains to be seen what fraction of inventory is available," he said. This can be a gamble -- at last year's royal wedding, says Roche, hotels got "caught red-handed" and ended up with lower occupancy.

reuters.com

Press Release Finance

March 15, 2012

HOSPA supports British Hospitality Association (BHA) open letter to Government calling for VAT cut to 5%

HOSPA (Hospitality Professionals Association for Finance, Revenue Management and IT) Chief Executive Carl Weldon said: "HOSPA wholeheartedly supports the open letter to Government, written by the British Hospitality Association (BHA) and industry leaders, calling for a reduction in VAT to 5% for the UK tourism sector. Such a move represents a 'win-win' situation for the hospitality and tourism industry, the consumer and Government – including an additional £2.6 billion to the Exchequer over the next decade."

HOSPA

March 14, 2012

David Taylor has been appointed as General Manager at Edition London (by Marriott)

David Taylor, currently general manager of the Hoxton hotel, has been appointed general manager of Edition, the new brand being developed by Marriott International together with hotel design icon Ian Schrager. The hotel, which will have around 200 bedrooms when it opens early in 2013, is being developed within the former Berners hotel in London.

Marriott

March 14, 2012

Frank Bachér has been appointed as vice president online segment, and Central Europe at Sabre Travel Network EMEA

Sabre Travel Network, a global travel technology company serving travel suppliers and agencies, has appointed Frank Bachér to lead its online business in Europe, Middle East and Africa (EMEA), with additional country responsibilities for Germany, Austria, Switzerland and the Nordic region. He starts with Sabre on June 1, 2012.

Aven

March 14, 2012

Quadriga Launches New Mobile Solutions For Hospitality

Quadriga has today announced the launch of its new range of mobile-based communication platforms; QDelegate, QValet and QMenu. The three new platforms all harness the latest mobile technology to enable guests to access relevant information in a format familiar and easy to them, encouraging them to interact, purchase and drive new revenue opportunities for the hotel.

External Article Development

March 12, 2012

London hotels case heads for High Court | ft.com

A high profile legal battle between the publicity shy Barclay brothers and Irish property magnate Patrick McKillen for control of a company that owns some of London’s most exclusive hotels is set to reach the High Court later this month. Mr McKillen, who is one of Ireland’s most prominent developers and co-owns Dublin’s Clarence Hotel with rock group U2’s Bono and The Edge, is suing the Barclay brothers, owners of the Ritz hotel and Telegraph newspaper group.

ft.com

March 9, 2012

Ian Richardson has been appointed as General Manager at Jumeirah Lowndes Hotel

At Jumeirah Lowndes Hotel, Ian Richardson has been named General Manager. He was appointed Acting General Manager at the property in November 2010. Ian joined Jumeirah Hotels & Resorts in June 2004 as Health Club Manager at The Peak Health Club & Spa. In 2010, he took on the role of Revenue Manager for both Jumeirah Carlton Tower and Jumeirah Lowndes Hotel, before taking up the Acting General Manager role at Jumeirah Lowndes Hotel in November 2010. Prior to joining Jumeirah, Ian worked in a variety of roles in the spa and leisure sector.

Jumeirah

March 9, 2012

Quadriga Delivers Smart TV Solutions For Hotels

Quadriga has announced that it is delivering Smart TV solutions to its hotel customers, enabling them to provide guests with the kind of connected TV experience they are becoming used to at home. Through Smart TV functionality guests are able to enjoy the experience in the hotel as they can at home – to browse the web, chat with friends, update their Facebook, and use Apps right on the screen.

Supplier News

March 8, 2012

Quadriga Delivers Smart TV Solutions For Hotels