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November 2, 2011

LodgeGate Implements RateTiger For Seamless Online Booking Connectivity

Dutch-based company Hotels Online, provider of LodgeGate Hotel Management System (PMS), has selected RTConnect, the premium XML interface, for electronic rate and inventory distribution as well as reservations delivery. RateTiger recently completed the 2-way XML connection integration with LodgeGate and its 150+ hoteliers are currently adopting the technology to better manage sales. Over 30 properties will soon be using the enhanced service and benefit from a two-way connection to their electronic distribution network. Customers of the PMS will be able to automatically maximize their online presence while avoiding over-booking through an easy-to-use interface.

eRevMax Ltd.

Press Release Technology

November 2, 2011

‘State-of-the-nation’ overview on ‘UK Hospitality Industry and Olympics 2012’ to be led by industry leaders and analysts at HOSPACE 2011

Leading hospitality industry practitioners and analysts are to lead an industry ‘state- of-the-nation’ overview session, reviewing the current UK hospitality industry and examining the challenges and opportunities presented by the 2012 Olympics – at HOSPACE 2011, the new name for the 6th Annual BAHA Hospitality Finance and IT Exhibition which will be held on Thursday, 24 November at the Sofitel Hotel, London Heathrow at Terminal 5. The title of this year’s prestigious event will be ‘New Approaches to a Bright Future’.

HOSPA

Press Release Development

October 31, 2011

Aloft Hotels Makes Landmark Debut in the United Kingdom

In the same year that Starwood launched its world-renowned W® Hotels brand in London, the innovative hotel giant has once again reinvented hotel design and launched a second new brand in the UK market. Aloft has been created to shake up the staid and traditional mid-market hotel sector and is redefining the category by delivering urban-influenced, modern and vibrant design and a social guest experience at an affordable price point.

Starwood

External Article

October 28, 2011

How newly-built hotels can set new standards | londonhotelsinsight.com

About a month ago I visited the lovely new Radisson Edwardian Guildford hotel on the day before it opened. Last week I also met the CEO of Tune Hotels, Mr Mark Lankester, who told me about the budget group’s second cheap London hotel which will shortly open in Liverpool Street. Despite the fact that each of these hotels operates in different market segments – I was struck by the advantages of being able to construct a new hotel virtually from scratch (or at least being able to convert a modern building), versus the renovation of a legacy hotel in an old building.

londonhotelsinsight.com

Vingcard, an ASSA ABLOY brand

October 28, 2011

New Manchester Holiday Inn Installs VingCard Elsafe’s PMS-Integrated Locking System

VingCard Elsafe, the global leader in hospitality security and part of the ASSA ABLOY Group, announces that the new 218-room Holiday Inn Manchester-MediaCityUK has installed Signature locks from VingCard, powered by the VISION software platform. The VISION system smoothly interfaces the locking system with the hotel's property management and point-of-sale systems.

Press Release Markets & Performance

October 26, 2011

UK Chain Hotels Market Review - September 2011

Following the decline in profitability in August, hoteliers in London bounced back in September, according to the latest HotStats survey. There was a 10.4% increase in profit per room as the capital continued to smash records, the TRI Hospitality Consulting survey of approximately 550 full-service hotels across the UK showed. The 10.4% increase in September contributed to yearto- date profit growth of 8.4% to £69.15 from £63.79 during the same period in 2010. For the month, at £85.64, profit per room at London hotels was approximately 24% above the year-to-date average and approximately 14% above the pre-recession high of £74.84, achieved in September 2007.

HotStats

Why Hospitality Net Leads B2B in Hospitality

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Hospitality Net

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Hospitality Financial and Technology Professionals (HFTP)

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Appointment

October 24, 2011

Kay Harrison-Mann has been appointed as General Manager at Macdonald Holyrood Hotel

Her move to the 156 en-suite bedroom hotel within Scotland’s historic Old Town is the latest significant career move by the Birmingham raised hospitality professional, who for over a decade has been an employee of Macdonald Hotels, the UK’s largest privately owned hotel group.

Macdonald Holyrood Hotel

Edinburgh, United Kingdom

Press Release Technology

October 24, 2011

HOSPA ‘Career Investment Development Scholarships 2011’ Announced

Following the success of last year's launch of the 'Career Investment Development Scholarships', HOSPA – the UK's leading educational organisation for hospitality professionals involved in financial management, revenue management and IT – is not only inviting senior hospitality industry practitioners to nominate outstanding young employees working in Finance, Revenue Management or IT for a 2011 'HOSPA Career Development Investment Scholarship', but also hospitality university and college course leaders to nominate aspiring hospitality students – who have excelled in their current studies – for a 2011 'Future Career Investment Development Scholarship'.

HOSPA

External Article

October 20, 2011

Meet Frank Laino, concierge at The Stafford, London | londonhotelsinsight.com

I recently interviewed Frank Laino, who is the Concierge at The Stafford London. He’s been in the hotel business for 25 years, the last 20 as a concierge, though he looks far too young for his CV (I’ll get round to just how he manages this later in this post). He says of The Stafford, “We have a higher percentage of guests who use the concierge than many other hotels I’ve been associated with.” That’s partly because the luxury 5 star hotel has a high number of repeat customers, who use the concierge desk whenever they stay for advice on theatre, dining, sightseeing, or just directions.

londonhotelsinsight.com

October 20, 2011

Quadriga's Sensiq supports brand and business objectives with Sofitel

Quadriga's Sensiq is being installed in multiple Sofitel properties across Europe and Africa. This demonstrates its value in communicating a luxury hotel brand directly to guests via the in-room TV, as well as its ability to support the specific business objectives of the individual properties.

Press Release Sales & Marketing

October 19, 2011

New Hilton Report Outlines Opportunities for Europe To Attract Lucrative Chinese Travel Segment

A new report from the University of London's School of Oriental and African Studies (SOAS), commissioned by Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide, identifies UK actions needed to attract a bigger share of the lucrative in-bound Chinese tourism market. Of an estimated 3 million Chinese visitor trips to Europe in 2010, only around 127,000 came to the UK. With numbers predicted to rise to 240,000 by 2014 1, the UK is lagging behind its European neighbours Italy, France and Germany, which are currently attracting between 500,000 and 700,000 Chinese visitors each per year.

Hilton

Vingcard, an ASSA ABLOY brand

October 18, 2011

Sheraton Grand Hotel Edinburgh Upgrades Guest Security With VingCard’s Contactless RFID Locks

VingCard Elsafe, the global leader in hospitality security and part of the ASSA ABLOY Group, announces that the 269-room Sheraton Grand Hotel & Spa, Edinburgh, has installed the Signature RFID contactless locking solution as a next-generation upgrade from the traditional magnetic-stripe keycard system. In conjunction with the RFID upgrade, Sheraton Grand Edinburgh has also implemented VingCard's VISION software, smoothly interfacing the locking system with the hotel's property management and point-of-sale systems.

Edinburgh, United Kingdom

Press Release Sales & Marketing

October 17, 2011

British Hospitality industry can create 475,000 jobs by 2020, but barriers to growth need to be removed

The hospitality industry can create 475,000 jobs by 2020 if barriers to growth are removed, says a new report by Oxford Economics, Hospitality: Driving Local Economies, commissioned by the British Hospitality Association, which is being distributed to every MP, MEP, MSP and Welsh Assembly member.

UKHospitality

Press Release Development

October 10, 2011

Morgans Hotel Group to Sell Its London Hotels

Morgans Hotel Group Co. (NASDAQ: MHGC) ("MHG" or the "Company"), the operator and 50% owner of the London joint venture that owns Sanderson and St Martins Lane, today announced that the joint venture partners have entered into a definitive agreement to sell the Sanderson and St Martins Lane hotels for 192 million pounds Sterling, or approximately $295 million, to Capital Hill Hotels Limited, a Middle Eastern investor with other global hotel holdings. The sales price for the two hotels represents a value of approximately 542,000 pounds, or $832,000, per room.

External Article Technology

October 10, 2011

Boycott hotels that charge for WiFi, says Wired UK editor | travolution.co.uk

Travellers should boycott hotels that charge for WiFi connection, according to the editor of technology bible Wired UK. Speaking at Abta Travel Convention in Palma, David Rowan expressed his dismay at being charged €18 for 24 hours connection at his hotel, only to find the service was too slow.

External Article Development

October 6, 2011

Radisson Edwardian Guildford | Witnessing the birth of a brand new luxury hotel | londonhotelsinsight.com

The new Radisson Edwardian Guildford has now been open for exactly one week. I was lucky enough to get an exclusive sneak peek inside the hotel one day before it officially opened on September 29th when I also got to meet some of its friendly staff. I discovered a stylish new 4 star hotel with a sense of history, great design and a passion for good food. It was the first time I’d witnessed the birth of a new hotel. Builders put finishing touches to the public areas while cleaners added a bit of spit and polish. Staff scurried around making last-minute preparations and I even saw some of them doing a final test of the head chef’s canapes and the head barman’s cocktails. There was real excitement in the air. I’d love to check up on the hotel 6 months, 1 year and even 2 years from now.

londonhotelsinsight.com

October 6, 2011

Quadriga extends product portfolio with MyChoice from Philips

Quadriga has today announced it is to expand its range of TV based communication and entertainment solutions, to offer MyChoice, via a new distribution agreement with leading TV manufacturer Philips. In line with its recently revealed growth strategy to support the needs of all hotels, MyChoice will enable Quadriga to further extend its offer to the budget hotel sector.

Press Release Technology

October 3, 2011

Challenges of hotel guest expectation about new technologies to be put under the microscope at IT debate at HOSPACE 2011

'New Approaches to a Bright Future?' is the title of the one-day HOSPACE 2011 – to be held on Thursday, 24 November 2011 at the Sofitel Hotel, London Heathrow at Terminal 5.

HOSPA

Appointment

October 3, 2011

Andrew Gill has been appointed as Interim Chief Executive Officer at Jupiter Hotels Limited

Jupiter Hotels Limited today announced the appointment of Andrew Gill as Interim Chief Executive Officer with immediate effect. Andrew Gill joins from Intercontinental Hotels Group where he spent 13 years working in senior roles in the UK and in Continental Europe. Latterly he was Vice President Development, Europe with responsibility for expanding IHG’s brands across Europe. In addition to a deep understanding of the hotel industry his role demanded strong leadership and change management skills. Andrew is a qualified Chartered Accountant.

Jupiter Hotels Limited