Canary Technologies Named to the 2026 Inc. 5000 List
Canary Technologies, serving 20,000+ hotels with its AI guest management platform, has been named to the 2026 Inc. 5000 list of fastest-growing U.S. private companies.
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Beyond the Rooms View: Deconstructing the Great PMS Debate from the Inside
A closed-door HITEC San Antonio debate between PMS CEOs and hotel CIOs exposes structural gaps in hospitality tech, from labor-cost bias to the myth of seamless cloud integration.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Five Reasons Why Adding Digital Tipping to the 2027 Budget Can Boost Employee Retention and Guest Satisfaction
GratifID CEO argues that adding digital tipping to 2027 budgets addresses hotel staffing shortages, citing AHLA data showing 42% of operators cite workforce shortages as a top financial pressure.
The Ava Hotel Paso Robles selects IRIS to unlock smarter guest experiences and new F&B revenue
The Ava Hotel Paso Robles, a Curio Collection by Hilton property opened in August 2025, deployed IRIS mobile ordering and digital directory integrated with Toast POS to streamline F&B operations and drive ancillary revenue.
The end of beigification: Why travelers are searching for something real
Preferred Travel Group CEO Lindsey Ueberroth joins Revinate's Hotel Moment podcast to discuss why authentic, personality-driven independent hotels are outcompeting branded chains.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Why membership out-earns lodging at Gravity Haus hotels
Gravity Haus CEO Jim Deters explains how a local membership program generates higher margins than rooms, flattens seasonal revenue curves, and doubles as a direct distribution channel across 13 properties.
Select Registry Announces Nominee Finalists for the 2026 Craft Lodging Awards
Select Registry named finalists across 11 award categories for the 2026 Craft Lodging Awards, with winners to be announced at the National Meeting Conference on November 10, 2026 in Ponte Vedra, Florida.
The Roundhouse chooses Mews to modernize guest experiences
The Roundhouse, a 51-room boutique hotel in Beacon, NY, is replacing its legacy PMS with Mews to streamline peak-period arrivals, automate payments, and simplify wedding group bookings.
HITEC 2026 Was the Show Where Agentic Governance Reached Centerstage
A HITEC 2026 floor report identifies agentic governance, token spend optimization, and two emerging software categories (AMP and GSMS) as the defining shifts in hospitality tech's second phase of AI adoption.
By Adam Mogelonsky and Larry Mogelonsky
HCN and Artography Transforming Hotel Guestrooms into Interactive Art Galleries
HCN and Artography will integrate a 200,000+ licensed artwork collection into HCN's in-room tablets at four- and five-star hotels across the US and Canada, letting guests browse and buy art for home delivery.
Hudini partners with Nobu Hotels to digitise guest check-in across luxury hotel portfolio
Hudini's Staff Connect reduces check-in to under two minutes and eliminates up to 90% of manual tasks, with rollout underway across Nobu Hotels' global portfolio after initial deployments in Toronto and Barcelona.
When AI Serves the Guest, Hospitality Wins
A luxury hotel GM with 20+ years of experience argues AI amplifies rather than replaces hospitality professionals, citing Hilton's AI Planner, Be My Eyes partnership, and operational forecasting as real-world examples.
By Chintan Dadhich, Complex General Manager, Hilton
The Elser Hotel & Residences Launches Guest-Centric Mobile App with Innspire and Expands Digital Technology Innovations
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across the 49-story property.
Why great guest experiences start before check-in
Dream Inn Santa Cruz's Director of Sales and Marketing shares how human-led reservations, pre-arrival outreach, and storytelling convert OTA visitors into direct bookers and build multi-generational guest loyalty.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
International Luxury Hotel Association's INSPIRE 2026 Returns to Orlando This December
ILHA INSPIRE 2026 will gather 900–1,000 luxury hotel executives in Orlando on Dec 15–16, with keynotes from Marriott's Tina Edmundson and Club Med's Carolyne Doyon covering investment, AI, wellness, and F&B strategy.
Oracle OPERA Cloud Central Implements Additional Systems to Further Loews Hotels Delivery of Exceptional Guest Experiences
Loews Hotels is expanding its Oracle technology stack with OPERA Cloud Distribution and Loyalty modules, giving properties a unified platform for rates, inventory, guest recognition, and direct booking incentives.
Jersey Banks and Lyon Porter of Urban Cowboy on Nostalgia, Community, and Building Hotels That Feel Like Home
Urban Cowboy founders Lyon Porter and Jersey Banks discuss their 12-year journey across multiple locations, zero marketing spend, and plans for larger properties including a beach location and branded residences.
Capital Projects Are About More Than Construction; They're About Protecting the Guest Experience
A Newport Hospitality Group VP of Capital Projects outlines how effective hotel capital planning goes beyond construction to protect asset value, guest experience, and long-term operational efficiency.
By Sheri Rountree, Vice President of Capital Projects, Newport Hospitality Group
ExplorUS Expands Partnership with roommaster, Bringing AI Concierge to More Than 20 Park Destinations
ExplorUS will deploy roommaster's AI voice concierge across 20+ national and state park lodging sites, extending a partnership dating back to 2012 to capture after-hours bookings and reduce staff call volume.
The Inn at Little Washington Selects Agilysys Hospitality Software Ecosystem to Strengthen its Technology Foundation
The Inn at Little Washington has deployed Agilysys Versa PMS, InfoGenesis POS, and related tools to unify dining, lodging, and retail operations across its 24-room Virginia luxury property.