Hotel companies continue to express caution about exposing guest or employee information to large language models and other AI platforms. ... "We don't use personally identifiable guest or employee information in our AI initiatives.
over an uncertified 5-star at the same price; 7 in 10 say they will pay more for a guaranteed safe stay Hospitality is entering a new phase in how travellers choose hotels. ... in France) say they would not book a hotel that had even a single recent review mentioning bed bugs.
In most hotels that means a radio call to engineering and a hope that it gets logged. ... , so the hotel ends up with a proper knowledge base for that machine rather than a line in a list.
One hotel group we work with were using the best-in-class systems across the board. ... Hotels need action not just insight. Human-in-the-loop AI is the right posture for this industry right now. Nobody wants a fully autonomous agent making rate decisions unsupervised.
AI agents are already recommending hotels. The next step is booking them directly. The question is whether your property is recommended by AI and whether it shows up accurately. ... Being mentioned in credible external sources signals authority to AI, and this goes beyond backlinks. AI learns from what is written about your property across the open web.
Technology projects in hospitality are rarely simple by default. ... They were about removing friction for both guests and hotel teams.
We founded AI Hospitality Alliance because no single company, hotel brand, or technology provider can solve the industry's AI challenges alone. ... positioning hotels for AI-powered travel planning.
CoStar is a leading global provider of online real estate marketplaces, information and analytics in the property markets. 14-20 June 2026 (percentage change from comparable week in 2025): Occupancy: 71.3% ... The market’s performance was helped by two World Cup matches and the Databricks Data + AI Summit.
Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. ... Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager, and Best Place to Work, by Hotel Tech Report for eight consecutive years.
Everyone knew that ‘AI’ would be the buzz word, but for this iteration in San Antonio, the mission was to get a glimpse of which companies actually had the goods. ... In short, AI agents are infrastructure, and fast movers can reap big rewards. I’m keeping this one brand-agnostic but needless to say, some vendors are definitely better than others.
Ask Bonvoy is launching in beta and will initially be available in U.S. ... Ask Bonvoy will launch in beta and will initially be available in U.S.
That sentiment was reflected not only in the presentations but also in conversations happening in hallways, networking sessions, and owner meetings. ... Andrew now strives to ensure that every property in Newport Hospitality Group’s portfolio receives the best possible hotel management expertise.
Utilizing advanced AI technologies, hoteliers can gain valuable insights and benchmarking across properties. ... Beyond tipping, TIPMO was created to help hospitality employees gain faster access to their earnings and participate more fully in the financial system.
. — Inn-Flow , the leading back-office platform built for hotels, is showcasing key investments in automation and AI at HITEC 2026, taking place in San Antonio, June 15-18. ... Inn-Flow's latest investments in AI and automation are designed to modernize the hotel back office by connecting the work, data and decisions that drive profitable operations.
SAN FRANCISCO, CA — Canary Technologies, the award-winning global leader in agentic AI for hotel and guest management, today announced the launch of the Agentic Sales Coordinator, a new solution that autonomously ... Harman Singh Narula, Co-Founder and CEO of Canary Technologies The Agentic Sales Coordinator expands Canary's suite of AI solutions for hotel operations including AI Voice, AI Contracts, AI Webchat, AI
Enter Vibe Coding Vibe coding was introduced by AI researcher and OpenAI co-founder Andrej Karpathy in February 2025. ... It involves building functional software by describing what you want in plain language and letting an AI do the rest.
NEW YORK CITY and SAN DIEGO — In a direct challenge to the dominant loyalty programs of OTAs, credit card companies, and hotel brands, Cloudbeds, the hospitality management system built for ambitious hoteliers ... By integrating Journey’s AI-driven loyalty engine directly into the Cloudbeds platform, independent properties can now offer a unified rewards currency designed to rival the world’s largest hotel programs
“As AI rapidly reshapes how consumers discover and engage with digital commerce, UrVenue is investing in the next evolution of our platform to make experience inventory more accessible, intelligent, and ... In addition to extending these capabilities, we look forward to discussing our AI strategy (with active development toward Model Context Protocol enablement) with all hoteliers looking for an AI-powered
Hotels utilizing the platform have seen substantial increases in guest transaction activity. ... HCN is helping hotels participate in that value creation for the first time."
AI Is Reshaping Hotels and How Guests Find Them AI dominated conference floor conversations, and the discussion has matured well beyond hype. ... Hotels are deploying AI across revenue management, guest communications, security, and sales initiatives.