Rock joins Vail Resorts from Intrawest's Snowshoe Mountain Resort in W.V., where he was president and chief operating officer since 2005. He also has simultaneously served as president of Intrawest Spain since 2009, overseeing operations of the Madrid SnowZone. At Snowshoe, Rock was responsible for significantly growing resort revenue, increasing guest satisfaction scores and developing strong community partnerships.
Prior to joining the Embassy Suites Ontario – Airport, Keef was director of sales and marketing for Trigild, Inc. at The Inn at Morro Bay and Holiday Inn Ontario Airport. Before that, she was the director of sales for the Lake Arrowhead Resort and Spa as well as the Doubletree Club Orange County Airport. Keef has over 13 years of experience in hotel sales and marketing, with extensive knowledge in managing sales efforts through new openings and renovations. She is an active member of the Ontario and Rancho Cucamonga chambers of commerce, as well as a community partner with the County of San Bernardino’s Department of Workforce Development.
Ms. Rustenburg has more than 22 years of extensive experience in the hospitality industry, as an adjunct professor for the Grand Valley State University’s Hospitality Program and as the Director of Sales & Marketing Task Force for Interstate Hotels & Resorts. During her time with Interstate she has worked with various high profile resort properties such as Sawgrass Marriott Golf Resort & Spa, Sheraton National in Arlington, Virginia, Renaissance Las Vegas Hotel, Hollywood Heights Hotel, and Hilton Concord Hotel. Ms. Rustenburg assisted in new hotel launches, brand transitions, senior management training, and increasing sales. Ms. Rustenburg has executed group sales initiatives for Sawgrass Marriott Golf Resort & Spa and assisted with a structure redesign of the Renaissance Las Vegas sales team.
Hall’s extensive hospitality background has also assisted him in serving as general manager of Chicago City Centre Hotel, Westin Atlanta Airport, and Crowne Plaza’s Atlanta Airport and Atlanta Northwest locations, totaling more than 15 years of experience in the position. Named “Hotelier of the Year” by the Georgia Hospitality and Travel Association in 2001, he has also served on the Board of Directors for both the Chicago and Atlanta Convention & Visitors Bureaus. “David has a proven track record in helping properties successfully build a creative and inspirational vision for long-term success,” said Michael J. Slosser, Vice President & Managing Director for Destination Hotels & Resorts. “Paradise Point brings a fresh and diverse personality to our Southern California Collection, and David’s expertise will empower the resort to evolve into the iconic and respected property Destination Hotels & Resorts is recognized for.”
Elger was most recently the General Manager of The Ritz-Carlton, Cancun, a position he held since 2007. A second generation hotelier, Elger served The Ritz-Carlton Hotel company for 18 years, holding positions in Aspen, Bali, Washington D.C. and Miami. Additionally, he played an instrumental role in the hotel openings for the Kuala Lumpur, Shanghai, Dubai, Philadelphia and Bachelor Gulch properties. During his time with The Ritz-Carlton, Cancun, the property was the company’s most acclaimed resort; it still holds the distinction of being the world’s only AAA rated, three-time Five Diamond resort. Elger is a graduate of the University of Denver School of Hotel Management.
LudlowGonzales has spent her career in the hospitality industry, working for the U.S. Grant Hotel and Pala Mesa Resort before coming to Glorietta Bay Inn. She has long-term ties to Coronado, as her family has been in Coronado since 1919. Claudia can be reached directly at the hotel, 619.435.3101. LudlowGonzales will be responsible for the operations of the hotel, all aspects of guest service, sales and marketing, and community relations. "Glorietta Bay Inn has a long tradition of award-winning guest service and involvement in the Coronado community. I am delighted to continue this rich tradition," said LudlowGonzales.
With more than 17 years of experience in the hospitality industry, Nelson has a proven record of success managing marketing initiatives for large, luxury properties. In her new position, she will initiate all marketing communication activities on behalf of the property, as well as manage the pricing strategy, sales process and catering sales initiatives. Nelson joined Four Seasons Hotels and Resorts 13 years ago as a member of the sales team at Four Seasons Hotel Washington, DC, and most recently held the position of Director of Sales and Marketing with Four Seasons Hotel Silicon Valley at East Palo Alto. As the newly appointed Director of Sales and Marketing at Four Seasons Hotel San Francisco, Nelson brings comprehensive knowledge of the meeting planning industry, as well as strong leadership skills and diverse marketing expertise.
Dolce Hotels and Resorts, operator of 27 upscale hotels, resorts and conference hotels in North America and Europe, has opened a West Coast sales office and appointed Lynn Pescherine global account director to lead it, focusing on corporate clients in the technology and retail markets. Pescherine, of Burlingame, Calif., formerly was director of national accounts for Gaylord Hotels, responsible for 60,000 room-nights annually. Gaylord recognized her as the highest producer on its national sales team in 2008. From 2006 to 2007, she was director of northwest sales for the 1,000-room LaQuinta Resort & Club in LaQuinta, Calif.
Guillory has over two decades of hospitality experience, where he’s acted as Director of Sales and Marketing at four hotels prior to W Hollywood: the Millennium Biltmore Hotel in Los Angeles, The Intercontinental Hotel in Miami, The Stanford Court - a Renaissance Hotel in San Francisco and the Swissotel Chicago. From 1999-2000, he served as the Regional Vice President at Helms Briscoe Performance Group in Chicago, where he was a key player in building brand awareness and managing sales teams. Jeffrey also increased business growth for four Regal International Hotels and seven Richfield properties that included Sheraton, Radisson and Clarion brands during 1997-1999, when he was the Corporate Director of Sales & Marketing for Regal Hotels International/Richfield Hospitality Services. From 1991-1997, he rose to become the Director of Sales at the Sutton Place Hotel (formerly Le Meridien) in Chicago after holding Assistant Director of Sales and Sales Manager positions. Prior to his work at the Sutton Place Hotel, he served as the National Sales Manager at the Ritz-Carlton Hotel in Washington, D.C. Throughout his career, Guillory has been instrumental in improving the sales and marketing initiatives at numerous high-profile hotels around the country. He has guided two sales teams to win Sales Team of the Year, once in 2004 at the Stanford Court and again in 2006 at the InterContinental.
Chef David Féau grew up cooking in the kitchen with his mother in France and earned his degree in classic cuisine at L'Ecole Hoteliere, Helene Boucher in his hometown of Le Mans. After honing his culinary and managerial skills under the guidance of famed chef Guy Savoy in Paris, he served as Executive Chef of Le Miravile, a Michelin Star rated restaurant in Paris, and then openedLatitude 40 & Version Sud in Paris, where he also was the Executive Chef. Following his success in Paris, Chef Féau made his way to New York to oversee one of the city's longtime favorites, Lutèce. After revitalizing the flagship restaurant in New York, Féau spearheaded the development of the sister restaurant in Las Vegas, earning both locations multiple four-star ratings from Mobil and Forbes Magazine. In 2006, Féau joined the Patina Group and became the Executive Chef for Café Pinot, bringing his vision of cuisine to downtown Los Angeles. After a year as Executive Chef, he became Corporate Executive Chef of Patina Restaurant Group’s west coast culinary operation.
Denise O’Laughlin comes to Chaminade Resort & Spa with over a decade of progressive human resources experience, having served at the departmental level and as a strategic partner implementing global projects. Most recently she was director of human resources for John Q. Hammonds Hotels in Monterey, California. In this role she created highly successful employee safety programs and worker satisfaction and retention programs.
Mr. Archambault brings more than 18 years of diversified hotel management experience to the Luxe Sunset Boulevard Hotel, Bel Air. Most recently he was property manager at Ocean Boulevard Properties in Florida, and prior to that was Resident Manager at Los Angeles' Hotel Bel-Air. He has also held senior management positions with the Four Seasons and Ritz-Carlton hotel companies.
Windsor Management Services is the hotel management arm of Santa Monica-based Windsor Capital Group, Inc. The firm manages nearly 30 upscale hotels throughout the U.S.
Alessandro Cartumini has joined Four Seasons Resort The Biltmore Santa Barbara as Executive Chef, bringing with him not only a seasoned history with the company, but also a fresh vision for the Resort’s aptly named restaurant, Bella Vista (“beautiful view,” in Italian). It’s a marriage befitting the Piemonte, Italy, native and the oceanfront eatery, which is characterised by a conspicuously warm and inviting Tuscan ambiance. In addition to heading up Bella Vista, Cartumini oversees all of the Resort’s food services, including catering, 24-hour In-Room Dining, and refreshments at the pool and Coral Casino Beach and Cabana Club. Having most recently opened the wildly successful Quattro in Palo Alto, Chef Cartumini has created a brand new culinary experience for diners in Santa Barbara that features California coastal cuisine with an Italian influence. His menus are built around a philosophy of creating uncomplicated, farm-to-table food that is perfectly flavoured and, more importantly, accessible. Cartumini also places a heavy emphasis on putting community first, whether it’s by getting involved in farmer’s markets, buying from local farms and vendors, or working with local children to educate them on healthy dietary habits.
In his new role, Wiener will be directly responsible for the revenue management, group business assessment and market positioning for Loews Hotels’ Western Region properties. Based in San Diego at Loews Coronado Bay, Wiener’s additional hotels include Loews Santa Monica Beach Hotel in Santa Monica, Calif., Loews Ventana Canyon in Tucson, Ariz., Loews Lake Las Vegas in Lake Las Vegas, Nev. and Loews Denver Hotel in Denver. Wiener brings more than 20 years of hospitality experience at some of the world’s finest five-star hotels and resorts. His impressive career includes an extensive history with Fairmont Hotels where he served as a regional director of sales and marketing for its Southeast, Mexico, Western U.S. and California regions. He has participated in the transition process for five newly-acquired properties and oversaw post-renovation sales and marketing efforts for countless projects, including an $80 million renovation.
Watkins has more than 20 years of experience in the hospitality industry including more than seven with Four Seasons Hotels and Resorts, spanning several major cities throughout North America and Hawaii. Most recently, he spent 3 ½ years at Four Seasons Hotel San Francisco, where he contributed to the sales and marketing team garnering several prestigious awards and accolades. Watkins also served as director of sales for Four Seasons Resort Whistler and joined Four Seasons at the former Newport Beach property in 2003.
A skilled hospitality professional with 25 years of experience, Faulk began her career with The Mansion on Turtle Creek in Dallas, Texas before serving as Controller of the Biltmore under the Wrather Hotel Corporation. She has also held leadership positions with Sunburst Hospitality, Hilton Hotels and Destination Hotels and Resorts, overseeing historic and 4-diamond properties in Texas including The Richardson Hotel and The Driskill Hotel. Most recently Faulk served as General Manager of the boutique Hilton Checkers in downtown Los Angeles where she was awarded 2008 General Manager of the Year. Kathy Faulk holds a Bachelor’s Degree from Texas A&M, is a member of the Downtown Breakfast Club, an appointed member of the Business Tax Advisory Committee for the City of Los Angeles and serves on the Board of Directors for the Downtown Center Business Improvement District and LA Inc., The Los Angeles Convention and Visitors Bureau.
The Restaurant at Ventana has announced the appointment of a new executive chef, Truman Jones, who brings more than 15 years of experience working for Michelin-starred, chef-driven restaurants, many within luxury hotels nationally and internationally. In early June, Jones unveiled completely revamped lunch and dinner menus for the restaurant, as well as a special farmer's market menu that changes daily to showcase local, seasonal foodstuffs from Central Coast farms, foragers, and markets. The restaurant, formerly known as Cielo, relaunched in September 2009 as the crowning touch to a $26 million property-wide renovation. It emerged from extensive renovations after being damaged in a structural fire in August 2008. In his new role, Jones will oversee Ventana's entire food and beverage program, including The Restaurant at Ventana, The Bistro, in-room dining, and catering. More...
A seasoned hotel executive with more than 20 years of experience, Pedone was most recently vice president of sales and marketing for Hotels & Resorts of Halekulani, a position he held for six years. In his role with this venerable Hawaiian hotel company, Pedone directed the sales, marketing and public relations efforts for the 455-room landmark Halekulani and the 297-room Waikiki Parc Hotel, both luxurious oceanfront properties on Honolulu’s famed Waikiki Beach. In addition, he has served as director of sales and marketing for a number of other high-end hotels, including the Fairmont Miramar Hotel in Santa Monica, the former Ritz-Carlton Huntington Hotel & Spa in Pasadena and the Hyatt Regency Hilton Head in South Carolina, as well as the Hyatt Regency in Long Beach. He was also the general manager for Adam’s Mark Hotels and Resorts in Houston and San Antonio, and began his career with Sheraton Hotels and Resorts. Pedone is affiliated with several professional organizations, among them the Professional Convention Management Association (PCMA) and Chaine de Rotisseurs.
Anna Olson, General Manager of Carmel Valley Ranch, is pleased to announce the appointment of Mark Feldman as Director of Sales. Feldman brings 18 years of resort hospitality experience working with some of the most revered resorts in the world including Pebble Beach Resorts, Ritz Carlton Kapalua, Grand Wailea Resort and most recently The Grand Del Mar in San Diego, where he served as Director of Group Sales. Feldman’s wealth of experience proves to be a winning match for the Carmel Valley Ranch. Prior to the time he spent in his principal role overseeing all group sales efforts for The Grand Del Mar, Feldman acted as the national sales manager at the esteemed Pebble Beach Resorts, where he was responsible for all phases of sales for rooms and golf for a trio of luxury properties: The Lodge, The Inn at Spanish Bay and Casa Palmero. Before moving to Northern California to become an authority in the region and the golf community, Feldman spent 12 years in Maui where he was associate director of sales and national sales manager for Ritz Carlton Kapalua and worked his way up the ranks to senior sales manager at the Grand Wailea Resort. Feldman received a Bachelor of Science in Business Administration with an emphasis in marketing from California State University, Chico.