Rethinking value creation in travel through the perspective of Mauricio Prieto
eDreams co-founder argues travel companies overinvest in features while underinvesting in reducing customer risk and executing after acquisition.
eDreams co-founder argues travel companies overinvest in features while underinvesting in reducing customer risk and executing after acquisition.
The article argues AI will reduce routine human interactions in hotels rather than create more guest contact time, forcing operators to strategically deploy human value where it matters most.
The article argues group travel and vacation packages remain structurally inefficient despite two decades of innovation in hotel room distribution.
The article argues hotels must shift from volume-driven to intelligence-driven growth, focusing on guest understanding and experience design rather than simply capturing more bookings.
UrVenue develops AI capabilities including Model Context Protocol to make experience inventory more discoverable across AI-powered booking systems.
Minor Hotels partners with Google Cloud, Salesforce, OneTrust and Deloitte to build an AI-powered platform connecting 640+ properties by 2026.
Shiji CEO Kevin King outlines the company's shift to embedding AI across all hospitality technology products to reduce operational complexity rather than add features.
Virtual forum features hospitality executives and AI experts discussing artificial intelligence's impact on hotel booking technology.
Q1 2026 revenue from new business jumped 75% year-over-year, with 106% more hotel rooms under contract as properties favor specialized tech over all-in-one systems.
The article argues hotels should automate ad execution while keeping humans in control of strategy, positioning, and commercial objectives.
The author argues that AI infrastructure like MCP is rapidly building the foundation for agent-driven travel booking, positioning early adopters for advantage when consumer adoption accelerates.
Hotels must optimize content for AI engines like ChatGPT as nearly half of website traffic will soon come from AI-driven searches, not traditional Google results.
Lighthouse Pricing argues that real-time rate shopping data gives hotels a competitive advantage over traditional scheduled data collection methods that can be hours behind market changes.
Key insights from hospitality AI experts emphasize solving business problems first, establishing data governance, and creating experimentation time for teams.
The author explores how AI advancement by 2035 could automate hospitality logistics while making human connection the ultimate luxury amenity.
The guide shows how AI-powered tools like digital concierges and agentic revenue agents can cut costs while growing revenue, with specific strategies for energy management and predictive maintenance.
AI-powered personalization tools now enable hotel marketers to create targeted website campaigns in seconds rather than days, addressing the execution gap that prevented teams from capitalizing on direct booking opportunities.
The operator uses automation tools like n8n, Make, and AI to handle workflows, content production, and reporting while maintaining human oversight for strategy.
Trampert brings 20+ years of travel tech and hotel operations experience to lead Revinate's global expansion as the company prepares to unveil platform evolution at NAVIGATE 2026.
The solution uses photo-based input to automatically extract equipment details and serial numbers, reducing manual data entry for engineering teams.