Two-Thirds of Travelers Now Use AI Instead of Hotel Websites, U.S. March RevPAR Up 5.9%, Inn-Flow Acquires Lilo to Unify Hotel Back Office
Two-Thirds of Travelers Now Research and Book Hotels Through AI Instead of Websites An opinion piece reports that more than two-thirds of travelers now use AI tools like ChatGPT and Gemini to research ... The argument from earlier coverage that hotels need clean unified data to compete in AI distribution applies just as forcefully on the operational side: AI agents that take work off staff, as the digital-employees