The sleep tourism market, valued at $640.9 billion in 2023, positions rest as hotel infrastructure rather than amenity, addressing guest needs for recovery, clarity, and connection.
The luxury hotel collection will implement Canary's mobile check-in, AI messaging, and upselling tools across 10 boutique properties in Europe.
Omni will deploy AI messaging and digital compendium technology across 50+ properties to automate guest communication in 100+ languages.
The analysis argues AI will transform hotel distribution and operations while making human emotional intelligence more valuable for differentiation and margins.
-Aimbridge Hospitality, the world’s leading global hospitality management company, is pleased to announce that its in-house marketing agency, Second Wave, recently received prominent recognition by the Hospitality Sales and Marketing Association International (“HSMAI”) for its marketing excellence. Second Wave earned two "Best of Category" awards, three Silver Adrian awards, and one Bronze Adrian award at the 2025 Annual Adrian Awards, the premier global travel marketing awards competition celebrating the creativity, impact, and innovation that define the hospitality industry.
It’s 8:17 in the morning. You’ve already checked arrivals, glanced at occupancy, answered a question from reception, and flagged a maintenance issue — all before your first coffee is finished. Somewhere in between, you’re also expected to make pricing decisions that will shape your property’s revenue.
The 2026 Marriott-Google AI integration bypasses OTAs by enabling direct bookings through natural language search, requiring hotels to digitize all services or become invisible to AI agents.
Five-star properties achieved 91.1% guest satisfaction versus 83.1% for four-star hotels, while midscale segments expanded at twice the rate of luxury properties.
Bob W operates 6,000 European apartments with one-seventh the staff of traditional hotels, achieving 2.5x better EBITDA through AI-powered guest services and automated operations.
Study of 350+ DMOs finds economic impact measurement now tops traditional metrics like visitation as organizations face budget pressure and AI disruption.
Pearl Continental Rawalpindi becomes the first Pakistani hotel to implement Shiji's cloud-native PMS, marking the technology provider's entry into the Pakistani market.
The analysis explores ten emerging wellness trends from sleep optimization to community building, providing specific hotel applications for each to boost ADR and guest satisfaction.
Shiji and ANCH hosted Mexico's IT Assembly, gathering executives managing 35% of the country's hotel supply to discuss AI, cybersecurity, and cloud adoption.
The rise and rapid expansion of Revo HospitalityThese days, we can witness the downfall of Europe’s largest white‑label hotel operator, entering insolvency under self‑administration in January 2026. Revo Hospitality (previously known as HR Group) is a major European hotel operator founded in 2008 in Germany. It became the continent’s largest white-label/third-party operator, managing properties under both its own brands and major international chains (e.g., Hilton, Marriott, Accor, Wyndham, IHG). Its own labels cover Vagabond Club, Hyperion, Aedenlife.‑label / third‑party operator, managing properties under both its own brands and Revo Hospitality expanded from around 50 hotels in 2020 to approximately 250 hotels by 2025, operating across 12 European countries and 135 cities under a mix of its own brands and major franchise partnerships. Such growth is rapid, perhaps undeniably too rapid.
InterContinental Barcelona used Cvent's platform to increase meeting RFPs by 19% and RFP value by 33% while achieving 100% response rates.
Revinate CMO Karen Stephens interviews Rachel Humphrey about non-linear career paths and women's leadership advancement in hospitality.
The expansion includes management of two iconic properties in Luxor and Aswan plus the brand's first luxury Nile river cruise, all opening in 2027.
Global travel fraud has reached $1.3 trillion with scammers using AI to create perfect fake hotel websites and hijacking official booking channels through ClickFix attacks on staff.
The article explores how hospitality industry practices like recognition systems, staff wellness programs, and service training can improve both patient care and employee satisfaction in healthcare settings.
Regency deployed Stayntouch's cloud PMS across 27 properties in two days per hotel, enabling mobile check-ins and centralized portfolio management.