Middle East hotels demonstrate resilient performance in luxury and midscale segments
Five-star properties achieved 91.1% guest satisfaction versus 83.1% for four-star hotels, while midscale segments expanded at twice the rate of luxury properties.
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Why Bob W treats hotels like software
Bob W operates 6,000 European apartments with one-seventh the staff of traditional hotels, achieving 2.5x better EBITDA through AI-powered guest services and automated operations.
By Sarah Johnson, Senior Copywriter, Mews
Sojern’s 2026 State of Destination Marketing Report: Measuring Economic Impact Ranks as DMOs’ Top Priority Amid AI Disruption
Study of 350+ DMOs finds economic impact measurement now tops traditional metrics like visitation as organizations face budget pressure and AI disruption.
Shiji brings cloud-native hospitality technology to Pakistan with first Daylight PMS deployment
Pearl Continental Rawalpindi becomes the first Pakistani hotel to implement Shiji's cloud-native PMS, marking the technology provider's entry into the Pakistani market.
Shiji and Hashoo Group
Ten Big Longevity Trends and Their Hotel Applications for 2026
The analysis explores ten emerging wellness trends from sleep optimization to community building, providing specific hotel applications for each to boost ADR and guest satisfaction.
By Larry Mogelonsky and Adam Mogelonsky
The Hospitality of the Future: Innovation, Data, and the Human Face of Technology
Shiji and ANCH hosted Mexico's IT Assembly, gathering executives managing 35% of the country's hotel supply to discuss AI, cybersecurity, and cloud adoption.
Growth without limits? The case of Revo Hospitality
The rise and rapid expansion of Revo HospitalityThese days, we can witness the downfall of Europe’s largest white‑label hotel operator, entering insolvency under self‑administration in January 2026. Revo Hospitality (previously known as HR Group) is a major European hotel operator founded in 2008 in Germany. It became the continent’s largest white-label/third-party operator, managing properties under both its own brands and major international chains (e.g., Hilton, Marriott, Accor, Wyndham, IHG). Its own labels cover Vagabond Club, Hyperion, Aedenlife.‑label / third‑party operator, managing properties under both its own brands and Revo Hospitality expanded from around 50 hotels in 2020 to approximately 250 hotels by 2025, operating across 12 European countries and 135 cities under a mix of its own brands and major franchise partnerships. Such growth is rapid, perhaps undeniably too rapid.
By Melinda Ratkai, Dr. Professor of Hospitality Business, Hotelschool The Hague
Using technology to increase visibility and customer loyalty for meetings and events at a new hotel property
InterContinental Barcelona used Cvent's platform to increase meeting RFPs by 19% and RFP value by 33% while achieving 100% response rates.
Leadership without limits: Redefining career growth in hospitality
Revinate CMO Karen Stephens interviews Rachel Humphrey about non-linear career paths and women's leadership advancement in hospitality.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Mandarin Oriental to Expand Its Presence in Egypt with Two Iconic Hotels and a Luxury Nile Cruise Experience
The expansion includes management of two iconic properties in Luxor and Aswan plus the brand's first luxury Nile river cruise, all opening in 2027.
The Trust Dividend: Strengthening Hospitality’s Digital Integrity in 2026
Global travel fraud has reached $1.3 trillion with scammers using AI to create perfect fake hotel websites and hijacking official booking channels through ClickFix attacks on staff.
Hospitality in Healthcare: Improving Employee and Patient Experience
The article explores how hospitality industry practices like recognition systems, staff wellness programs, and service training can improve both patient care and employee satisfaction in healthcare settings.
By Dr Lohyd Terrier, Associate Professor, EHL
Stayntouch Powers Transformation Across 27 Regency Hotel Management Properties
Regency deployed Stayntouch's cloud PMS across 27 properties in two days per hotel, enabling mobile check-ins and centralized portfolio management.
AI in Hospitality: The 2025 Reality and the 2026 Horizon
The article outlines ten AI trends that will reshape hotel operations and distribution in 2025-2026, from schema markup requirements to agent-to-agent booking systems.
By Paige Lopez, Content marketer, Lighthouse
Talent, Technology and Tenacity: The State of India’s Accommodation Industry in 2025
The Statista-Booking.com survey of 285 Indian hoteliers shows 75% expect positive growth in next six months, with 70% reporting higher occupancy rates despite tighter funding access.
By Santosh Kumar, Regional Manager, India, Booking.com
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience
IRIS mobile ordering platform drove 54% F&B revenue growth and 39% order increases across 20 Mandarin Oriental hotels over one year.
Check-In, Clock-Out: Hospitality That Moves With the Nomad Lifestyle
The HFTP award-winning analysis explores how hotels must adapt with flexible services, community spaces, and membership models to capture the $120,000+ income digital nomad market.
By Bo Frederique van den Bosch, MSc student in Global Hospitality, HFTP
SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration
SuitePad's hotel tablet platform launches on Celestyal Journey's 630 cabins, replacing printed materials with digital access to programs and services.
AI Concerns for the Hospitality Industry
The article warns hospitality professionals about AI psychosis risks from extended chatbot interactions and provides guidelines for safe implementation.
By Frank Wolfe, Chief Executive Officer (CEO), HFTP
Marriott International Signs Multi-Property Agreement with Masterise Group, Accelerating Expansion in Vietnam
Marriott International, Inc. announces a landmark signed agreement with Masterise Group to open four hotels, with one branded residence, in Vietnam, adding close to 1,900 keys to the group's nationwide portfolio and introducing Marriott’s industry-leading luxury, premium, and select hotel brands to cities across Vietnam’s key urban, economic and leisure destinations.