"AI in hospitality" - Search

April 17

U.S. Tourism GDP Grew Just 0.9% While Asia Pacific Hit 8.2%, Affluent Americans Pivot to Domestic Luxury, AI Hospitality Alliance Launches

A new industry body launched to coordinate AI strategy across hospitality, and new research quantified how much time hotel staff lose just switching between systems. ... Read the analysis → A New Industry Body Launches to Coordinate AI Strategy Ira Vouk launched the AI Hospitality Alliance this week, positioning it as an independent platform to connect hoteliers, technology

Hospitality Net

Supplier News Technology

April 17

Sri Panwa Phuket Introduces Mobile-First Guest Engagement With Canary Technologies

Sri Panwa Phuket deploys Canary's platform for AI-powered communication and seamless arrivals at the top-ranked luxury resort in Thailand. ... guest experience to its world-renowned luxury resort in Thailand.

Canary Technologies and Sri Panwa Group

Thailand

Development Renovation

April 17

W Scottsdale Unveils a Bold New Vision for Its Iconic Living Room

The renovation is expected to be completed in late summer 2026. ... In spring 2025, the property debuted Sexy Roman, a decadent, design-forward Italian dining destination operated by Alliance Hospitality Group complementing longstanding highlights including the iconic

W Hotels

Scottsdale, Arizona, United States

Opinion Article Operations & Strategy

April 17

Take a Playful Stroll Through Your Hotel's New Era

And AI‑powered revenue management tools adjust pricing in real time, helping hotels stay competitive without constant manual oversight. Automation is not the star of the show. ... And they are doing it with creativity, courage, and a playful spirit that reminds us why hospitality is such a magical field in the first place.

By Bonnie Knutson, Professor in The School of Hospitality Business in the Broad College of Business, Michigan State

Press Release Technology

April 16

Introducing the AI Hospitality Alliance (AIHA): A New Independent Industry Platform to Unite and Shape the Future of AI in Hospitality

collaboration, and direction to how hospitality approaches AI. ... – Industry forums and an upcoming annual AI Hospitality Summit Capital – Connecting startups with investors Research – Academic and industry research on AI and robotics in hospitality Media Hub – Thought

AIHA

Supplier News Technology

April 16

How hotel businesses can avoid “Toggle Tax”

“At Access Hospitality, we believe that people should shape software, and the key to being successful is being AI-powered and having all systems in one place. ... Methodology [1] 2025 Report: AI in the Hospitality Sector [2] https://www.theaccessgroup.com/en-gb/hotels/hotel-property-management-suite/ [3]Access Hospitality 2025 KDM Tech Survey - UK & ROI

Access Hospitality

HN Brief

Editorial Article

April 16

Six Hotel Groups Control 84% of Organic Traffic, AI Reshapes Who It Replaces, Airbnb Hosts Generated $93B in 2025

The concentration of digital power in hospitality is more extreme than most operators realize. ... Viewpoint: Who AI Will Replace, Reshape, and Leave Alone in Hospitality The question most hotel operators are quietly asking is now on the table.

Hospitality Net

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Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.

KORDIE®

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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

Ad Be seen. Be trusted.

Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

Podcast Sales & Marketing

April 16

Why hotel branding is the most underused revenue strategy in hospitality

to your role now you were not in the hotel industry or hospitality. ... You don’t have to know hospitality in order to be good at marketing. You need to know marketing in order to be good at marketing.

Dylan Cole, Managing Director EMEA, Revinate, Inc.

Supplier News Technology

April 16

Smarter decisions, faster: Mews launches Business Intelligence for hotels

AMSTERDAM - Mews, the operating system for hospitality, has today launched Mews Business Intelligence (Mews BI), a native data and analytics product delivering instant, actionable AI-insights for hoteliers ... Changes that drive impact: Embedded analytics to speed up decision-making: Mews is introducing built-in, self-serve analytics that let hospitality teams explore performance data and spot trends without

Mews

HN Original

World Panel Hotel Tech Leadership

Who AI Will Replace, Reshape, and Leave Alone in Hospitality

By Floor Bleeker

Expert Views (11)

April 16

Joe Tesfai, Chief Information Officer, Sandals Resorts International

Guest preferences for automation vary significantly by region. Business heavy markets in Europe and North America lean toward automation, while the Gulf and Far East tend to favor human interaction, partly driven by lower trust in technology.Regardless of hotel tier, certain roles will always remain in human hands, e.g., chefs, spa therapists, maintenance engineers, duty managers, and any function centred on safety, emotional intelligence, or complex judgment.

View all Answers

Opinion Article Human Resources

April 16

From Tech Stack to Human Value Stack™

Strategic Relevance Trust in AI is not automatic — it is governed, monitored, and earned. 5. ... The Collapse of the Old Talent Model Legacy hospitality roles were built on: Repetition Process Volume AI replaces all three. 6.

By Terence Ronson, Founder & Managing Director, Pertlink Limited

Press Release Technology

April 15

Hospitality management graduate student shapes technology practices at Cafe Laura

” Alhoymany said the hospitality industry faces a significant labor shortage in the next decade. ... In a revenue optimization class, he is learning how to leverage AI to inform revenue strategy and build solutions.

Penn State School of Hospitality Management

Supplier News Technology

April 15

Kalibri Launches Profit Actions in Hummingbird Commercial, Delivering a Clearer Path to Hotel Profitability

Kalibri's new Profit Actions feature in Hummingbird Commercial provides hotels with daily insights to identify and act on their most profitable revenue opportunities. ... Profit Actions lays the foundation for future innovation, including upcoming AI-powered recommendations that will guide users toward specific actions to maximize profitability.

Kalibri

Supplier News Technology

April 15

Positron Access Solutions Expands Leadership Team to Support Accelerating Growth in Hospitality Technology

Reg Weiser, CEO of Positron Access Solutions Bringing more than 20 years of experience in hospitality technology, hotel systems and in-room entertainment solutions to his new role, Jeffrey Clement has ... Since joining Positron in January 2022, Clement has played a pivotal role in expanding the company’s presence within the hospitality sector, helping to drive adoption of the Positron GAM (Gigabit Any Media

Positron Access Solutions

HN Brief

Editorial Article

April 15

Travelers Use AI to Dream, Trusted Brands to Book, Travel Hit $11.6 Trillion in 2025, SiteMinder Connects 53,000 Hotels to AI Platforms

Expedia Finds the AI Trust Gap: Discovery Yes, Booking No Expedia Group's AI Trust Gap report, based on a YouGov survey of more than 5,700 adults across the U.S., U.K., and India, maps where AI sits in ... Average AI spend budgeted per hotel in 2026: $320,000, rising to $400,000 in the U.S. Milan hit a March ADR record of €202.42.

Hospitality Net

Supplier News Technology

April 15

Stonebridge Chooses Otelier to Centralize Data and Drive Innovation

Hotel operators today need more than just access to data – they need confidence in it. ... Learn more about the hospitality data platform powering the future of hotel operations at otelier.io .

Otelier and Stonebridge Companies

Supplier News Technology

April 15

Amadeus Travel Dreams 2026: How AI, mental wellbeing, and sustainability are redefining travel value

the human touch AI implementation is accelerating – with only one hotelier out of 500 questioned not planning to invest in this area in 2026. ... Per hotel, the average spend being earmarked for AI in 2026 is $320,000, rising to $400,000 in the United States.

Amadeus Hospitality

Supplier News Technology

April 15

Majority of FIFA World Cup 2026 Host Cities See Double-Digit Increases in Flight Bookings Two Months Ahead of Tournament

Barcelona - RateGain Travel Technologies Limited (NSE: RATEGAIN), a global leader in AI-powered SaaS solutions for the travel and hospitality industry , today launched the FIFA World Cup 2026 Market Pulse ... Built for travel marketers, revenue managers, DMOs, and hospitality operators who need to make real-time decisions on pricing, inventory, and campaign targeting, without delays in data availability.

RateGain

Supplier News Technology

April 15

SiteMinder Opens Hotel Distribution to the AI Era

DirectBooker, which connects live hotel rates to major and emerging AI platforms, is the inaugural partner in this pathway. ... That scale, together with its hotel commerce infrastructure, positions SiteMinder to help hotels participate in the AI era of travel distribution.

SiteMinder

HN Brief

Editorial Article

April 14

Booking.com Suffered a Data Breach, U.S. Travel Spending Hits Record $5,704, AI Is Reshaping Who Owns Travel by 2046

The consensus across discussions was that AI will dramatically reduce friction in travel but in doing so will fundamentally redistribute power. ... Tyrrell also called AI underhyped, noting Host already handles a million calls a quarter via voice AI across 40% of its portfolio. 88% of hotels plan to increase tech investment in 2026.

Hospitality Net