AI Reduces Direct Channel Campaign Creation From Days to Seconds AI-powered personalization tools now enable hotel marketers to create targeted website campaigns in seconds rather than days, addressing ... Three-person team manages five hospitality brands. Operator uses automation tools like n8n, Make, and AI to handle workflows while maintaining human oversight.
It generates hospitality industry-specific, conversion-optimized messaging grounded in what actually works for hotel websites. Critically, it keeps the marketing team in control. ... What’s shifting is the cost of capturing it, not in budget, but in time. AI isn’t replacing the strategic thinking that makes great personalization work.
Dr Elisa Chan, former Assistant Professor of Marketing at EHL, noted that authenticity has become the new brand currency in hospitality. ... This is proof that the future of lifestyle hospitality lies not in expansion, but in evolution.
How are AI-powered searches worsening a sense of “choice overload? ... Telephone hospitality essentials. Communicating hospitality textually. The language of hospitality. Listening loudly, with intention.
That shift in framing is the real work. The tools are the output of it. ... AI has not produced a single final output autonomously. We have always kept a human in the loop to adjust voice, tone, and visual direction. Hospitality runs on human connection.
hospitality. ... The event will bring together hotel leaders, industry innovators, and technology partners to explore the future of guest intelligence, direct bookings, and AI-powered hospitality.
AI tops cybersecurity concerns at 71%. CISO report shows security budgets grow modestly from 0.57% to 0.75% of revenue in retail and hospitality. Marriott signs nine Greece properties. ... Nine deals add nearly 1,000 rooms marking Residence Inn and Le Méridien brand debuts in Greece. Frasers Hospitality expands Asia portfolio.
Actabl , the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, today announced the launch of AI Asset Setup , a new capability that helps hotel ... AI Asset Setup helps engineering and operations teams build more reliable, structured asset data, giving them greater confidence in maintenance decisions and long-term capital planning.
across the retail and hospitality sectors are navigating economic pressure, evolving threats, and the rapid rise of artificial intelligence (AI). ... AI.
Unified Selling in Hospitality. ... What You Must Take Away from Marriott-Google AI Direct Booking Beyond the Room: Unlocking the Total Digital Shelf in Hospitality Hospitality Technology: A Competitive Advantage for Hotels with Mark Fancourt
Generative Engine Optimization (GEO): Positioned at the forefront of the AI era, Lodging Interactive helps hotels become the "primary answer" in AI-driven search tools like ChatGPT, Google Gemini, and ... Explore the new Lodging Interactive and its approach to hospitality marketing growth by visiting LodgingInteractive.com .
These capabilities align with findings from Inn-Flow’s recently released industry survey and eBook examining hotelier expectations for AI in back-office operations. ... The research found that hotel owners and operators are particularly interested in AI solutions that improve financial accuracy, reduce manual work and provide clearer visibility into labor costs and operational
Wednesday revealed technology infrastructure enabling hotels to compete in AI-driven discovery. ... The infrastructure advantage positions forward-thinking properties ahead of OTA-dependent competitors in AI discovery.
EHL's HumanX Summit 2026 in Lausanne will bring together 600 participants to debate balancing technology with humanity in hospitality leadership strategy. ... She notes the importance of keeping planetary boundaries and wider impacts in view, because hospitality does not operate in isolation.
The Model Context Protocol (MCP) in hospitality is emerging as a practical response to a structural shift in guest behaviour. ... Conclusion Model Context Protocol in hospitality introduces a controlled and scalable way to connect AI assistants with hotel systems. It does not replace existing platforms.
AI tools are operated by humans, but in the mad dash for adoption, the cultural sentiment around AI has become weighted with the question, “Will we get replaced by AI?”. ... Before investing in AI tools, hospitality leaders need to reassure their staff that AI is a tool for empowerment—not a means of replacement.
Foley Entertainment Group has appointed Giovanni Salvino-Prada as Vice President of Marketing, reinforcing its investment in modern, data-driven commercial strategy across its expanding luxury hospitality ... Salvino-Prada holds a Bachelor of Science from Johnson & Wales University, where he graduated magna cum laude, and has completed advanced training in Applied Agentic AI from Harvard University as well
EHL HumanX Summit Explores Technology-Humanity Integration EHL's HumanX Summit 2026 in Lausanne will bring together 600 participants to debate balancing technology with humanity in hospitality leadership ... Orient Express Venezia opens in 15th-century palazzo. The legendary Venetian property reawakened as luxury hospitality landmark.
Newport Hospitality Group will host its 2026 Leadership Retreat in Myrtle Beach, S.C., next month. ... Leora Halpern Lanz , Associate Professor at Boston University’s School of Hospitality Administration , will lead “Developing Your Marketing Mindset with AI” to enable hospitality leaders
The role of AI in automating routine tasks across departments — from guest communication to housekeeping coordination — while keeping humans at the center of the experience. ... It’s an approach that prioritizes adaptability over permanence, especially in a landscape where technology is moving faster than ever. AI plays a central role in that vision.