For Whittlebury Park, it’s all about honing in on each business strand in turn. ... In the world of hospitality today, that’s no mean feat. The full interview is available on Spotify or Apple podcasts.
There’s something special about bringing hoteliers together in the room. For this third Roundtable Roadshow, we headed to The Headland Hotel in Cornwall. ... Data, AI and Infrastructure in Practice : From 6,000 monthly AI searches to cybersecurity, connectivity and proactive IT partnerships that keep operations resilient.
The beta preview marks a practical step in Mews’ agentic AI roadmap, moving beyond AI as an assistant toward AI that can execute complex operational workflows safely and at scale. ... Advancing agentic AI The new capability builds on Mews’ acquisition of AI company DataChat in October 2025, which added deep semantic-layer expertise to the platform.
Indianapolis’s hospitality market is geared for a surge in the first half of 2026 with the Indy 500 and basketball’s NCAA Final Four National Championship. ... Hotel demand is in the fast lane in Indianapolis This potential is clearly showing up in our forward-looking demand indicators which look closely at hotel OTA and metasearch .
Read the forecast → AI Should Enhance, Not Replace Human Judgment An opinion argues that AI should enhance rather than replace human judgment in hospitality, emphasizing the industry's opportunity to offer ... The strategic question isn't whether to use AI, but how to use it in ways that strengthen rather than diminish the human elements that differentiate hospitality from mere accommodation.
For decades, accounts payable in hospitality have been treated purely as a cost function. We see it differently. ... The Hospitality Payment Card is not a feature. It’s a structural shift in how hotels think about supplier spend.
The truth, as ever in hospitality, sits somewhere in between. Hospitality will not be taken over by AI. ... The real role of AI in hospitality today In practical terms, AI already plays a role across hospitality technology stacks, from revenue management systems and workforce scheduling to marketing automation
In this shift, hotels will compete for inclusion in a traveler's short list of AI recommendations—requiring a stronger digital footprint, more integrated data, and AI-native commercial and operational ... Only 2.9% of full-time employees in travel and tourism possess AI skills, compared with 21% in tech and media, although AI-skilled hospitality roles are growing nearly 5% year over year.
Suissa joins Apaleo with nearly a decade of experience in hospitality technology, working with hotel groups and independent operators with global portfolios. ... hospitality businesses.
community in what’s called cultural stewardship. ... The world will always need lots of lodging: heads in beds establishments in the economy, extended stay, midscale and upscale categories.
The “artisanal breakfast” relied on one pastry chef, who called in sick twice in the campaign’s first week, forcing the kitchen to serve pre-packaged pastries that looked nothing like the photograhpy in ... Operational Excellence Is Your Commercial Foundation Operational excellence in hospitality extends far beyond basic service delivery.
with voice AI rather than a human employee, according to a new study from researchers in the Penn State School of Hospitality Management . ... “Even small design features — like whether customers interact with a human, an AI voice or AI with an avatar — can change decision making in meaningful ways.
VIVI combines conversational AI with predictive analytics to automate guest services, manage multilingual communications, and unify hotel operations in a single interface. ... AI solutions for the hospitality industry.
the hospitality industry. ... A Strong Strategic Fit “Providing our hotel brands with access to best-in-class technology is a key priority for GHA,” said Folker Heim .
Karen has more than 25 years of expertise in global hospitality technology and online distribution — including managing global accounts in travel and hospitality organizations such as Travelocity and lastminute.com ... With over two decades of experience in luxury hospitality, he’s been an expert at elevating brands in operations, marketing, and brand development.
In a strongly competitive hospitality industry, independent hoteliers need to base strategic decisions on accurate data in order to attract more guests and stay profitable. ... Flexible check-in and check-out: Flexible check-in and check-out times can be a valuable perk for guests.
AI is not coming for hospitality in a single sweeping wave. It is arriving in layers. And those who architect it deliberately will define the next decade of competitive advantage. ... What “Putting the AI into Hospitality” Actually Means It does not mean replacing people. It means: AI handles prediction. AI handles pattern detection. AI handles administrative drag.
AI solutions for the hospitality industry. ... Thompson has spent more than 25 years in hospitality operations and guest experience design, spanning luxury lodging, vacation rentals, and private clubs.
Berlin - RateGain, a global leader in AI-powered SaaS solutions for the travel and hospitality industry, has today released new data on hotel booking patterns for the upcoming ITB Berlin tradeshow, which ... This increase in lead time highlights a clear shift in traveler behavior. Attendees are planning their trips further in advance, looking for better availability and optimal rates.
The 92-room luxury property in Évora, Portugal will use LodgIQ's AI platform to optimize pricing and unify data from PMS and CRS systems into a single dashboard. ... luxury hotel located in a meticulously restored 15th-century convent in Évora, Portugal.