Roomzzz automates 40% of payments and centralizes multi-property operations with RMS
Roomzzz implemented RMS across 11 UK aparthotels, saving 11 hours daily through automated night audits and reducing manual payment processing by 40%.
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Types of AI Agents: Definitions, Roles, and Examples
The guide outlines five AI agent types—reflex, model-based, goal-based, utility-based, and learning—with hybrid approaches recommended for balancing autonomy and control in production environments.
What you shouldn’t automate might matter more
The author argues that while hotels should automate operational processes, human-facing communications require genuine intention to maintain guest trust and engagement.
By Martin Soler, Partner, Soler & Associates
iVvy Introduces iVvyAI with the Launch of its First Solution, Instant Proposal
iVvy's new AI tool generates venue proposals within seconds and scores leads automatically, with Edgbaston Stadium as first UK adopter.
Asset Managers: This Is Why Your Hotel Sales Teams Don’t Close More Deals Despite Your Extensive Investments
Despite investing in sales technology, 80% of hotel salespeople rely on order-taking rather than proactive selling, requiring process audits and skills training to improve conversion rates.
By Doug Kennedy, President of the Kennedy Training Network, Kennedy Training Network (KTN)
Hotel AI Deployment Planning from the Framework of a Switchboard Operator
The author advocates for immediate AI deployment despite imperfect solutions, emphasizing team adaptation to faster implementation cycles and identification of automation opportunities.
By Larry Mogelonsky and Adam Mogelonsky
Bookboost Wins 3rd Place in the 2026 HotelTechAwards for Guest Messaging Software
Bookboost ranked third globally among 200+ hotel tech products, with verification from actual hoteliers using the platform.
When Nobody’s Watching: Why 99%+ Reliability Is the Only ROI That Matters
RobosizeME argues that 99%+ reliability should precede ROI measurement in hotel automation, citing a study showing 72% of chains avoid workflow automation due to trust issues.
By Stephen Burke, Founder and CEO, RobosizeME
RobosizeME to Sponsor Oracle Hospitality Summit 2026, Brings Time-Saving Workflow Automations to OHIP Users
RobosizeME's OHIP-integrated solutions have saved Oracle customers over 24,000 staff hours annually through automated deposit processing and commission checking.
The agentic infrastructure overhaul: 3 non-negotiable pillars for 2026
The article outlines three technical pillars needed to move AI agents from pilot programs to production-ready systems in enterprise environments.
When will humanoid robots start cleaning my hotel room?
Analysis suggests housekeeping and kitchen roles will be among the last to be automated due to complex physical tasks and lower wages compared to high-skill positions.
By Klaas Koerten, Researcher Robotics, Hotelschool The Hague
The Impact of AI on Hotel Labor Is All About Continuous Quick Wins
The author advocates for implementing AI through small, task-specific improvements rather than waiting for comprehensive solutions, focusing on labor savings and measurable ROI.
By Larry Mogelonsky and Adam Mogelonsky
Case Study: Boutique Hotel Sets a New Standard of Pickup Analysis with LodgIQ
A boutique hotel achieved double-digit RevPAR growth and 20+ hour monthly savings by replacing manual pickup analysis with LodgIQ's automated revenue management system.
The Hidden Reason Hotel Groups Aren’t Seeing Real AI Results
The h2c 2025 AI & Automation Study reveals only 8% of hotel groups have company-wide AI strategies, with 72% lacking dedicated budgets for implementation.
By Linda Girrbach, Co-Founder & Head of Hospitality Consulting, RobosizeME
Share Your Insights: The 2026 Profitability Playbook Survey
Otelier, Agilysys, and Sage launch a 5-7 minute survey to benchmark hotel operational challenges and technology adoption for 2026.
Blending Digital Tools With Personalized Service to Elevate the Guest Experience
The article examines strategic implementation of AI-powered personalization engines and experience marketplaces to enhance guest autonomy while maintaining human hospitality touchpoints.
By Sid Ramani, Area General Manager of Hyatt Regency Irvine, Hyatt
You’re Not in Sales — You’re in Human Behavior Management
The author argues that successful hospitality salespeople focus on understanding customer emotions and behavior rather than traditional pitching tactics.
By Muhammad Tanveer, Author , The Sales Leadership Brief
The Best Leaders Don’t Sell — They Inspire People to Believe
The author presents a framework for sales leadership that prioritizes building belief and trust over traditional selling techniques.
By Muhammad Tanveer, Author , The Sales Leadership Brief
Fairmas Partner Updates 2025
Fairmas announces new 2025 integrations with GMS Felix, Cloudbeds, FLYR, and others, expanding to 200+ system connections for automated hotel financial data.
Mews product update helps hotels do more with leaner teams and tighter margins
The update includes real-time financial reporting, automated billing, multicurrency payments, and enhanced system integrations to address staffing shortages and margin pressure.