Alliants executives discuss building a people-first tech culture that automates routine tasks while empowering staff to deliver exceptional guest service.
A strike on UAE data center infrastructure highlights how concentrated AI and cloud computing creates critical vulnerabilities for hospitality operations worldwide.
GBTA will host forums in Brisbane, Perth, Melbourne, and Auckland between March and April to address industry challenges amid Australia's AUD 42.7 billion business travel market.
The comprehensive guide covers implementation, ROI metrics, and future evolution toward LLM-powered concierges for hotel operations.
The platform allows hotels to configure AI agents for front desk, concierge, and reservations functions without coding expertise.
Lighthouse launches the first hotel app in ChatGPT's 800M-user platform, allowing properties to control their AI presence and offer direct rates with zero commissions.
Choice Hotels CEO Pat Pacious discusses AI adoption, extended stay growth, and economy segment recovery trends in hospitality operations.
Outlines a four-stage AI adoption framework (assist, standardize, automate, connect) to help hotel commercial teams reduce manual reporting and focus on strategic decisions.
The EU AI Act, Vietnam's AI law, and South Korea's regulations now require hotels to treat AI systems as auditable assets with transparency and oversight obligations.
VIVI combines conversational AI with predictive analytics to automate guest services, manage multilingual communications, and unify hotel operations in a single interface.
Analysis argues AI assistants threaten Booking.com's high-margin visibility business by moving travel discovery away from its platform.
RateGain's logo refresh signals its evolution from single-product company to unified AI-first platform serving travel brands globally.