Serving the Future: What the 2025 Global Foodservice Outlook Tells Us
The first global foodservice study reveals operators struggle with integration despite progress in innovation, sustainability, and digital tools across 1,207 businesses worldwide.
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Lighthouse and HotelSpeaker close the guest experience circle
The partnership offers independent hotels AI-powered pricing and guest communication tools at preferential rates, promising 19% revenue boost and 24% booking increase.
The 11 travel and hospitality trends that will shape 2026
The report identifies key challenges including geopolitical instability, rising tourist taxes, and seasonal demand shifts, while outlining tech-driven strategies for hoteliers to navigate 2026.
By Jonathan Gough, Content Team Lead, Lighthouse
Maybe MCP is really the tech that hotels need
MCP acts as a unified routing system that could let AI agents book multiple hotel services directly without individual API integrations or OTA dependencies.
By Martin Soler, Partner, Soler & Associates
Boutique & Luxury Lodging Association (BLLA) Partners With AI Crash Course to Advance AI Literacy Across Independent Hospitality
BLLA partners with AICrashcourse.info to provide AI education through workshops and resources, helping independent hotels compete with AI-driven personalization and operations.
Kerten Hospitality Selects Canary Technologies to Power Its Global Hotel Portfolio
Kerten Hospitality, operating lifestyle hotels across Middle East, Europe and North Africa, will implement Canary's platform for mobile check-in, AI messaging and upselling.
Pure Wellness Partners with Crestline Hotels
Pure Wellness installs wellness-optimized rooms with HEPA-level air quality and anti-microbial protection at two Crestline properties near Johns Hopkins in Baltimore.
U.S. Travel & Tourism Grows While Cutting Emissions, WTTC reveals
WTTC data shows U.S. tourism GDP grew 1.8% annually while emissions fell 1.7%, demonstrating successful economic-environmental decoupling.
How Generative AI Commerce Will Upend the Hotel Booking Game?
AI-powered booking agents will transform hotel distribution by enabling automated negotiation and personalized offers, requiring hotels to invest in API connectivity and data quality to remain competitive.
Agentic AI for travel heats up as Google preps booking tools
Google partners with Booking.com, Expedia, and major hotel brands to develop AI tools that complete bookings autonomously, with mature solutions expected within two years.
BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality.
Lobby's CEO and Elegia's founders presented how AI automation can bridge the gap between guest expectations for instant service and hotels' outdated manual workflows.
EHL Insights Hospitality Outlook Report 2026
EHL faculty experts identify five key trends shaping hospitality through 2026, from AI agents and regenerative practices to human-centric leadership addressing the industry's 460 million employee shortage.
By Bianca Lüthy, Corporate Content Manager, EHL
Pertlink Named Lead Hospitality Information Technology Partner for Moon World Resorts
Pertlink will provide IT infrastructure for seven planned 312-meter spherical resort destinations across global markets including Spain, China, and the US.
UN Tourism welcomes G20 Leaders recognition and strong support for tourism under South Africa’s G20 Presidency
South Africa's G20 Presidency secured commitments from leaders representing 70% of global tourism to advance digital innovation, air connectivity, and sustainable tourism financing.
Agentic AI for Hotels: Mews outlines the future of intelligent hospitality
Mews' new report outlines how autonomous AI agents will coordinate hotel revenue, operations, and guest services while keeping humans in control of hospitality delivery.