Understanding Distribution in Hospitality: Why It Shouldn’t Be a Black Box
The article breaks down hotel distribution fundamentals, arguing that complexity stems from fragmented systems rather than the core concept of getting inventory to guests.
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Hospitality in Healthcare: Improving Employee and Patient Experience
The article explores how hospitality industry practices like recognition systems, staff wellness programs, and service training can improve both patient care and employee satisfaction in healthcare settings.
By Dr Lohyd Terrier, Associate Professor, EHL
JLL's 2026 Global Hotel Investment Outlook forecasts robust investment growth driven by strengthening debt markets, record capital availability and renewed investor confidence
JLL forecasts 2026 hotel investment growth driven by strengthening debt markets, record capital availability, and the Americas leading with 27% transaction volume growth in 2025.
Raffles Hotels & Resorts Unveils ‘The Butler Did It Collection,’available Exclusively At Printemps
The collection, featuring items from Globe-Trotter, Frette, and Christofle, will be available through March 2026 and previews Raffles' broader retail expansion planned for fall 2026.
Revenue management has a data addiction problem aka why “more data” often makes worse decisions
The author argues that revenue managers often delay decisions by requesting excessive data analysis when simple indicators would suffice for effective pricing choices.
By Fabian Bartnick, Founder, Infinito
Tambourine Launches Reserv Analytics: Real-Time Reporting Dashboard for Reserv Booking Engine Customers
Tambourine's new dashboard replaces static reports with live, AI-enabled analytics for booking engine performance across all distribution channels.
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience
IRIS mobile ordering platform drove 54% F&B revenue growth and 39% order increases across 20 Mandarin Oriental hotels over one year.
2026 is the year of MCP: what hoteliers need to know
MCP enables AI tools like ChatGPT to display live hotel rates and availability, moving beyond generic responses to real-time booking information.
By Ricky Castoldi, Chief Sales Officer, Cendyn, Cendyn™
U.S. Hotel Forecast Assumptions – February 2026
STR/Tourism Economics projects 0.6% RevPAR growth for 2026, driven by modest demand recovery and 2026 FIFA World Cup impact offsetting continued economic headwinds.
At ITB Berlin 2026, LodgIQ Will Show How AI Can Turn Revenue Managers into Commercial Strategists
LodgIQ will demonstrate its AI Wizard revenue intelligence platform at ITB Berlin 2026, combining generative AI with analytics to help revenue managers make faster commercial decisions.
A Conversation with the President of Hilton, Chris Silcock
Hilton's President discusses data-driven revenue management, brand portfolio strategy, and AI's potential to transform hotel operations and distribution.
By Chris Silcock and Sloan Dean
Frontline Hospitality Hiring in Asia is No Longer Fit for Purpose – What Must Change
The piece argues for replacing CV-driven recruitment with AI-powered, skills-based hiring to address Asia Pacific's 48% annual frontline turnover problem.
By Ayush Soota, CEO and Founder, Paathz
The Great Hotel Reset and the Future of Independence with Ben Rafter, CEO of Hotel Equities
Hotel Equities CEO Ben Rafter discusses how market pressures favor operators with strong commercial capabilities while guests shift toward experience-based loyalty over brands.
By Benjamin Rafter and Sloan Dean
Technology, Trust, and Travel Trends: Hospitality Takeaways from FITUR 2026
Key hospitality technology trends from FITUR 2026 include integrated platforms, AI-driven personalization, guest feedback as revenue input, and collaboration over competition.
By Florencia Cueto Pedrotti, Director, Global Engagement & Sales Enablement, Shiji
Ascott signs record 19,000 units across 102 properties in 2025
The Asia-Pacific operator expanded into 10+ new cities including Wellington and Taipei, with 30% of signings from existing partners and strong franchise momentum in East Asia.
HotelRunner to Highlight AI-Powered Automation and Fintech-Enabled Distribution at ITB Berlin 2026
The company will showcase its AI-powered platform and fintech distribution solutions at Hall 9, Stand 217a from March 3-5, 2026.
A case for windowless rooms: mastering the art of the basics
Zedwell converts underused London buildings into windowless "cocoon" rooms focused on rest, with new capsule format offering £30 stays to capture spontaneous demand.
By Sarah Johnson, Senior Copywriter, Mews
Dreamscape Hospitality Expands Marriott Portfolio with Three Select-Service Hotels Across the South and Midwest
Dreamscape Hospitality announced today that it has assumed management of three Marriott-branded hotels across Oklahoma and Louisiana, further expanding its national portfolio and strengthening its presence within the Marriott brand.
Hotel Investment Momentum Builds as U.S. Market Posts $24 Billion in 2025 Transaction Volume
JLL reports luxury hotels drove performance with 3% RevPAR growth while midscale properties declined, with World Cup host cities expected to see mid-double digit RevPAR gains in 2026.
What's Next for Hotel Cybersecurity: Emerging Threats to Watch in 2026
VikingCloud reports 82% of North American hotels suffered cyberattacks last summer, with AI-powered phishing, IoT exploits, and vendor vulnerabilities emerging as top 2026 threats.
By Pam Lindemoen, Chief Security Officer and Vice President of Strategy for the Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC), Retail & Hospitality ISAC