The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward
Survey of hotel owners and operators reveals 91% still use manual reporting despite automation, with data fragmentation across multiple platforms hindering AI adoption.
Search
Investment Program and Market Trends Are on the Agenda at the High-level 2026 Executive Vendor Summit, From HFTP and Hospitality Upgrade
The 2026 summit at Hilton Fort Worth targets C-level hospitality tech vendors with sessions on Web3, AI, and investment trends.
Turneo Launches Neo: The AI Agent Platform Built Exclusively for Hotels
Neo integrates with hotel systems to handle 80% of guest requests instantly, supporting 95+ languages and deploying in one day without technical expertise.
API is not always API: The Engineering Behind Real-Time, Granular RMS Data
LodgIQ explains how their rebuilt integration delivers individual reservation transactions with full attributes instead of aggregated PMS summaries.
By Hrishikesh Bapat, Head of Product, LodgIQ™
ÖHV Congress 2026: Between AI Euphoria and Operational Reality
Austrian hoteliers at the ÖHV Congress revealed a gap between AI promises and operational reality, with bureaucracy and staff shortages hampering digital transformation efforts.
Nine meetings and events trends you should know for 2026
The guide identifies AI operational use, trust-building, and attendee-led personalization as key drivers reshaping corporate events and hospitality strategy.
The Spirit in the Machine
Warns that while AI systems now preserve guest data and operational knowledge, hotels risk developing leaders who understand dashboards but lack real-world judgment.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Stonebridge Adds Margaritaville Lake Resort, Lake Conroe, to Its Managed Portfolio
Stonebridge will manage all operations at the 335-room lakefront resort in Montgomery, Texas, strengthening its partnership with the Margaritaville brand.
Oracle and TikTok: A Marriage That Changes the Guest Equation
Oracle's potential influence over TikTok could transform hospitality by integrating travel inspiration data with hotel operations, moving CRM upstream from booking confirmation to intent formation.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Hotel Industry Testifies Before Congress on How Franchising Creates Small Business Success
Hotel franchise owner Tina Patel testified before Congress supporting the American Franchise Act, which would establish a joint employer definition to protect the franchise model.
Commercial Agility: The Only Sustainable Advantage in Volatile Markets
For a long time, stability was the goal.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
What you shouldn’t automate might matter more
The author argues that while hotels should automate operational processes, human-facing communications require genuine intention to maintain guest trust and engagement.
By Martin Soler, Partner, Soler & Associates
Mews Secures $300 million Investment to Cement Position as World’s Leading Hospitality Operating System
The $300M round values Mews at $2.5B and positions the PMS provider to expand AI capabilities across its platform serving 15,000 hotels globally.
How hoteliers should rethink the threat posed by short term rentals
The piece argues STRs are opportunistic competitors that can serve as valuable demand indicators rather than existential threats to hotels.
By Daniel Foreman, Commercial Strategist, Lighthouse
Canada hotels post record-setting performance in 2025
British Columbia led with 70.4% occupancy while Montreal was the only major market to decline in both occupancy and RevPAR.
PATA and Asia Pacific Outdoor Lodging Association Enter Strategic Partnership
The Pacific Asia Travel Association (PATA) and the Asia Pacific Outdoor Lodging Association (APOLA) have entered into a formal partnership through a Memorandum of Understanding (MOU).
A Message from Laura Chadwick, President & CEO of the Travel Technology Association
Travel Tech CEO warns state laws restricting AI pricing algorithms could increase costs and force inefficient one-size-fits-all pricing models.
iVvy Introduces iVvyAI with the Launch of its First Solution, Instant Proposal
iVvy's new AI tool generates venue proposals within seconds and scores leads automatically, with Edgbaston Stadium as first UK adopter.
A Hidden Saboteur is the Greatest Threat to Modern Hospitality
Technical debt from legacy systems and Shadow IT now poses strategic risks as hotels struggle to support AI innovation and face growing cybersecurity vulnerabilities.
Google’s Advice for Travel Brands: Forget Generic Keywords, AI Can Read Your Photos
Google's travel industry head advises brands to optimize for AI interpretation of images and reviews rather than traditional keyword strategies.