The RMS Booking Engine has been named Online Booking Innovation of the Year
RMS won the award for its mobile-first booking engine that reduces guest abandonment and OTA commissions through fast load times and integrated payments.
Search
Wyndham Launches Native ChatGPT App
The app makes Wyndham the first major economy/midscale franchisor with native ChatGPT integration, part of $450M+ in tech investments.
Industry experts reveal how hotels can choose the right CRM system to drive direct revenue and loyalty
Daily point and anker alpen released an 8-step framework whitepaper to help hotels select CRM systems that align with strategy rather than just features.
By Antonios Schlemmer, Head of Communications, dailypoint
What Does Content Marketing Mean for Hotels?
The guide covers seven strategic pillars from personalization to AI optimization, showing how content builds guest trust and reduces OTA dependence.
By Nasir Zahir
Interactive Diagram: AI-Driven Hotel Distribution
The AI Hospitality Alliance's diagram maps how AI transforms hotel booking from fragmented search to coordinated ecosystems across demand, orchestration, and supply layers.
By Ira Vouk, Hospitality Tech and AI Consultant, Hospitality 2.0 Consulting
Uber Just Entered Your Hotel. The Question Is Not Whether That Is a Threat. The Question Is What Signal You Are About to Lose.
Uber's hotel booking launch captures valuable traveler behavioral data, giving the platform deeper guest relationships while hotels only receive reservations.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
Revenue management is not what you think it is anymore. Is it time to break up?
Traditional revenue management assumes control over pricing and distribution, but OTAs and AI algorithms now determine visibility and customer consideration sets.
By Fabian Bartnick, Founder, Infinito
Rethinking the playbook: how one hotelier cut services, and won profit
Dorchester hotel owner Tudor Hopkins increased operating profits from 8% to 26% by eliminating F&B services and reducing OTA bookings from 60% to 25%.
Is AI Search Killing The Hotel Website?
AI tools like ChatGPT and Gemini are bypassing traditional booking sites, with over two-thirds of travelers now using AI for research and many booking directly through these platforms.
By Filip Linek, Founder, FLAE Robotics
The independent hotelier's playbook for reducing OTA commission
The guide provides tactical strategies for independent hotels to reduce OTA costs through better negotiation, promotional program evaluation, and direct booking optimization.
By Paige Lopez, Content marketer, Lighthouse
The 2026 World Cup won’t deliver demand the way hotels expected. Here’s how to respond.
Hotel bookings for the 2026 World Cup are tracking closer to normal levels, forcing properties to shift from static forecasting to real-time demand response strategies.
By Nicola Graham, Chief Marketing Officer, Cendyn™
Uber is in the hotel business now, thanks in part to AI
Uber partners with Expedia to offer hotel booking through its app, using AI tools that reportedly cut feature development time from a year to six months.
You Are Asking the Wrong Question When You Hire a Hotel Marketing Agency
Hotels should diagnose which layer of the demand stack their problem exists in before selecting a marketing agency, as most agencies solve downstream problems while hotels often need upstream demand origin solutions.
By Andrew Paul, Managing Director, Americas Great Resorts
Capture and convert FIFA World Cup demand and win more direct revenue
Adam Mogelonsky discusses strategies for hotels to capture FIFA World Cup demand while building long-term direct booking systems that extend beyond the event.
Karen Stephens in conversation with Adam Mogelonsky
Cloudbeds Partners with Dingus to Unify Hotel Distribution and Drive Revenue Growth
The partnership combines Cloudbeds' PMS with Dingus' distribution expertise, particularly strong in Spain and Latin America markets.
Hotel 1550: Ditching the flag and turning independence into revenue growth
A San Bruno hotel moved from Days Inn franchise to independent operation, then consolidated multiple tech vendors into Cloudbeds' unified platform.
Agentic Hospitality’s TravelOS MCP + ChatGPT App is Putting Brands, Not Intermediaries, at the Center of AI Bookings
The company's ChatGPT app connects directly to hotel PMS systems, eliminating intermediaries and enabling hotels to own AI booking conversations from start to finish.
Reclaiming Revenue: How Hotels Can Win the Direct Booking Renaissance with a Unified PMS
SiteMinder data shows direct bookings generate 60% higher revenue per reservation than OTA bookings, while BookBetterDirect research found direct rates beat OTAs in 59% of cases.
By Lisa Jane Wheaton, Senior Project Strategist, Maestro
Meyer Jabara Hotels Executive Session Signals Strong Outlook for 2026 with AI Driving Operational Focus
Meyer Jabara's annual meeting with 120+ GMs showed two-thirds are bullish on 2026, with AI streamlining operations and new agentic distribution models enabling direct guest connections.
Lake.com is Home to 75,000 Waterfront Vacation Rentals, Doubling Inventory in 90 Days
The waterfront-focused platform doubled its inventory to 75,000 properties in 90 days by positioning itself for AI-driven travel search and charging no guest booking fees.