HCN to Showcase Breakthrough Business Model at Nevada Hotel & Lodging Assn. Tech Conference
HCN offers hotels tablet technology at no cost through a revenue-sharing model with advertising partnerships, featuring AI concierge and mobile integration.
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EHL Insights Hospitality Outlook Report 2026
EHL faculty experts identify five key trends shaping hospitality through 2026, from AI agents and regenerative practices to human-centric leadership addressing the industry's 460 million employee shortage.
By Bianca Lüthy, Corporate Content Manager, EHL
Expedia Guess The Guest: A Conversation on Hospitality, Dead Internet Theory, Artificial Intelligence, and Human Stupidity
Expedia executive Elisa Ragno discusses AI's impact on hospitality and the balance between technology and human connection in guest services.
Reimagining the Key Card as a Travel Companion
The wooden fridge magnet key card features destination landmarks to create social media moments and serve as lasting souvenirs.
The Leading Hotels of the World Holds its 59th Annual Convention in Bangkok, Thailand
The three-day event brought together leaders from 425+ independent luxury hotels to explore AI, generational shifts, and global trends affecting hospitality.
Report benchmarks representation of women, Black leaders in hotel industry
Penn State study of 10,000+ hospitality leaders shows women's representation stagnant at senior levels while Black leadership declined from 2.2% to 2.1% over three years.
Agentic AI for Hotels: Mews outlines the future of intelligent hospitality
Mews' new report outlines how autonomous AI agents will coordinate hotel revenue, operations, and guest services while keeping humans in control of hospitality delivery.