SiteMinder launches 20th anniversary year with major sweep at 2026 HotelTechAwards
SiteMinder won seven awards including Best Channel Manager and Best Booking Engine, processing 130 million reservations worth $55 billion annually.
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HBX Group and Professors from NYU Analyze How Gen Z Travels: Experiences as a Priority, Technology as a Partner, and a Budget Dedicated to Leisure
The study of 1,200+ Gen Z travelers reveals they want transparent, authentic personalization that empowers choice rather than algorithmic decision-making.
Japanese Brand MIMARU to Offer Sumitomo Corporation’s “Any Wear, Anywhere” Clothing-Sharing Service for Inbound Family Travelers
The three-month trial launches January 2026, targeting families who struggle with packing seasonal clothing and oversized luggage for Japan trips.
WorldHotels™ Accelerates Growth Across Its Portfolio
The luxury hotel collection added nearly 100 properties across 12 countries and is expanding into glamping, wellness, and branded residences.
The power of response: how Milan hotels can prepare for the Winter Olympic Games
Data shows Milan hotels respond to only 24-50% of reviews compared to 61.7% European average, with lessons from Paris 2024 Olympics highlighting pricing and reputation risks.
When Nobody’s Watching: Why 99%+ Reliability Is the Only ROI That Matters
RobosizeME argues that 99%+ reliability should precede ROI measurement in hotel automation, citing a study showing 72% of chains avoid workflow automation due to trust issues.
By Stephen Burke, Founder and CEO, RobosizeME
Lake.com Hits 40,000 Properties, Making Waterfront Getaways Easier to Find Worldwide
The specialized vacation rental platform grew from 30,000 to 40,000 properties this year, with Italy and Croatia leading at 10,000 listings each.
What’s Next for Hospitality in 2026?
Analysis covers six key trends including AI adoption, destination hotels, luxury-budget performance gaps, and outdoor accommodations shaping 2026.
By Kate Cheung, Associate, Hotel & Leisure Advisors, Hotel & Leisure Advisors (H&LA)
Indian Hotel Sector: 2025 in Review
The year saw record hotel signings of 47,000 keys and industry consolidation through acquisitions, but faced challenges from airline disruptions and mixed GST reform impact.
By Mandeep Lamba, MRICS, President (South Asia), New Delhi, HVS
Rising Travel Costs Reshape How Americans Travel in 2026, Internova Travel Group Research Finds
Research based on millions of bookings shows premium travel costs rising sharply while economy options decline, driving 60% of travelers to use advisors.
Doug Kennedy’s Next Staff Training Webcast: Hospitality IS…
Kennedy Training Network launches 2026 webcast series with three sessions focusing on hospitality culture, luxury service delivery, and group sales techniques.
Wrapping Up: Top Ranking Destinations in 2025
London leads global travel while Madrid and Alicante saw strongest growth at +10%, with Chinese cities dominating APAC gains.
From Efficiency to Inspiration - Transforming Travel Agencies
The author argues hospitality brands should reinvent physical retail spaces by combining AI efficiency with human expertise to create premium, inspiring booking experiences.
By Pete Champion, Co-Founder and Managing Director, I-AM
OTH Hotels Resorts Expands Virginia Portfolio with Courtyard by Marriott Manassas Battlefield Park
OTH will take over management of the 149-room Virginia property starting January 2026, marking its fifth East Coast contract this year.
Booking.com’s new review scoring explained: What hoteliers need to know in 2026
The new system weights recent reviews more heavily, allowing scores to fluctuate more frequently and recognize recent service improvements faster than the previous three-year average model.
2025: The Year Hospitality Embraced Its Hybrid Future
Industry analysis shows 2025 marked hospitality's shift from AI hype to practical implementation, with 36% of users now viewing technology as a "good friend."
Agentic Hospitality Names David Wiley VP of Sales to Accelerate AI-Native Distribution for Hoteliers in 2026
Wiley brings 25 years of sales experience, including Disney and Microsoft roles, to lead customer growth as booking shifts to AI-driven discovery.
Unlock an Unexpected Upgrade: Reframing Responsible Travel This Holiday Season
The European Travel Commission's campaign reframes sustainable travel as an upgrade offering deeper cultural connections and authentic experiences during holiday travel.
The 2025 Zeitgeist of the Hotel Industry
Analysis of 150+ hotel industry headlines reveals increased focus on real-time performance data, mature AI discussions, and Booking.com's continued dominance over hospitality attention.
By Martin Soler, Partner, Soler & Associates
Winning over OTA guests with trust and convenience in the website and CRM
The article provides tactical strategies for reducing OTA dependence through website improvements and personalized CRM campaigns that build trust and convenience.