Why Organic Social Media Matters for Branded Hotels
The article argues branded hotels should prioritize organic social media to showcase unique property personalities beyond standardized brand messaging and support guest booking decisions.
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Turning Plates into Profit: Reclaiming the Power of Hotel F&B
Newport Hospitality Group executive argues hotel F&B outlets need strategic management focus to drive guest preference and measurable revenue performance.
By Wayne West III, President, Newport Hospitality Group
The Invisible Hotel: Why Frictionless Efficiency Is Eroding Hospitality Value - and How to Reclaim It
The piece argues that hospitality's focus on frictionless automation risks commoditizing brands by eliminating human connection moments that drive loyalty and pricing power.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
How Luxury Hotels Are Expanding Into Yachts and Airlines To Grow Their Brands
Luxury hotel brands like Ritz-Carlton, Four Seasons, and Aman are launching yacht and private jet services to differentiate themselves in an increasingly competitive market.
By Nikolas Skrivanos, Contributor, HFTP
The Modern Sales Leadership Stack: Strategy, Systems, Signal & Story
The author introduces a four-layer leadership framework covering strategy, systems, signal interpretation, and storytelling to build resilient revenue organizations.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
The Tree Hugger’s Pocket Secret: Wooden Key Cards That Delight
GCSTIMES promotes wooden key cards as thoughtful design elements that enhance guest experience through natural materials and attention to detail.
Designing Connection Through Jigsaw-Style Wooden Key Cards
A hotel uses wooden key cards with detachable jigsaw pieces to encourage guest interactions and create memorable shared experiences.
Mandarin Oriental Reports Strong Business Performance for 2025
The luxury hotel group achieved 10% RevPAR growth and 3-point market share gains in 2025, while becoming the first hospitality company with 100% GSTC certified properties.
Red Roof Delivers Results, Innovation and Impact in 2025; Well Positioned for Continued Profitable Growth in 2026
Red Roof gained market share in 2025 with a 3,500-room development pipeline and 35% increase in new hotel executions.
Why Indie Hotels Need a North Star More Than Ever
The article argues independent hotels need clear strategic positioning beyond aesthetic appeal to compete effectively in an oversaturated boutique market.
By Sean Danson, Founder, CBO, Brand Architect, New Pantheon
The AI Power Gap: Hospitality Lags Behind as Value Shifts to Tech Giants
Hotelschool The Hague research shows only 10% of Dutch hotels use AI structurally, warning the industry risks becoming 'sleeping utilities' for tech giants.
By Alexander Lennart Schmidt, Professor of Technological Innovation, Hotelschool The Hague
The complete guide to dynamic pricing in the hotel industry
Comprehensive guide explains how independent hotels can implement data-driven dynamic pricing to increase RevPAR by an average of 21% through automated rate adjustments.
By Jonathan Gough, Content Team Lead, Lighthouse
Helping or hindering? AI and technological advances in the hospitality sector
The article argues that AI should enhance rather than replace human judgment in hospitality, emphasizing the industry's opportunity to offer authentic connection in an increasingly automated world.
By Cassie Davison, Founder, Kith & Kin Hospitality
When Hotels Become Destinations: The Power of History in the Experience Economy
The author argues that historic hotels create competitive advantage by offering authentic narratives and cultural connections that transform guests beyond traditional service delivery.
By Taran Patel and Chirag Patel