From Theory to Practice: How Hotels Apply the Third Place Concept
Three hotel brands, Ace Hotel, CitizenM, and 21c Museum Hotel, show how opening public spaces to locals and non-guests drives repeat visits and deeper community ties.
Three hotel brands, Ace Hotel, CitizenM, and 21c Museum Hotel, show how opening public spaces to locals and non-guests drives repeat visits and deeper community ties.
Las Vegas Sands donates $300,000 to Nevada Partnership for Homeless Youth, bringing total contributions to $3.2M since 2014, funding shelter expansion, capacity-building, and statewide advocacy.
Hilton and the Hilton Global Foundation are donating 250 million Hilton Honors Points to Big Brothers Big Sisters of America, with 10,000+ mentoring moments planned across six U.S. cities starting in the 2026-2027 school year.
Las Vegas Sands contributed $150,000 to The LGBTQ+ Center of Las Vegas to fund a mobile coffee truck employment program providing job training and housing pathways for 20 housing-insecure youth ages 18-24.
Marriott International details its Los Angeles wildfire response, including 12,000 meals distributed, $245,000 in associate relief, and $1M in donated goods, alongside ongoing community celebrations for displaced and unhoused students.
Accor and Kylian Mbappé's charity IBKM launch "ibis unlocked" in Brazil, France, Morocco, and Thailand, targeting NEET youth with digital training, NGO support, and hotel immersion experiences across ibis's 2,500+ properties.
Hyatt's RiseHY program has hired 12,000 Opportunity Youth since 2018, surpassing its 10,000 target ahead of schedule, with a new goal of 15,000 hires by end of 2028.
The piece argues hotels must move beyond "extractive hospitality" by integrating local vendors and communities as economic partners rather than excluding them from tourism spaces.
RIU Hotels presented its 'Proudly Committed' sustainability strategy in Buenos Aires, reporting nearly $20M in social investment over six years, with Argentina accounting for 60% of the chain's LATAM revenue.
The industry is evolving beyond sustainability to regenerative hospitality, which actively restores ecosystems and communities rather than just minimizing harm.
Marriott raised a record $8.4M in 2025 and achieved its first $1M CAD milestone in Canada, bringing total CMN support to $178M over 43 years.
The all-inclusive resort chain will implement sustainability standards across 24+ properties by 2030, having already eliminated 10 million plastic bottles and avoided 13,642 tons of CO₂ emissions.
Banyan Group's 20th annual report highlights reaching 100 properties while reducing GHG emissions by 1.4% and waste by 13% in 2025.
The Headland hotel in Cornwall demonstrates how prioritizing employee development and community engagement creates authentic luxury experiences that drive record revenues.
Marc Laros discusses The Usual Hotels' plan to scale to 20 properties across Europe while embedding AI and sustainability into every operational decision.
The Thai hotel group's 290-property portfolio joins GSTC as part of its Tree of Life sustainability program aligned with UN SDGs.
MGM Resorts' $500,000 employee rebate program with Southern Nevada Water Authority achieves 7 million gallons in annual household water savings.
The $400,000 donation will support housing and infrastructure repair through Jamaica's Promise following the Category 5 storm that caused $9 billion in damages.
RIU will fund early childhood and family support programs in Dublin's vulnerable communities through a structured three-year partnership starting February 2026.
The publication features 25 global experts examining how hospitality can shift from extractive to regenerative practices that actively support community and environmental health.