Why Hotel Sales Teams Lose Their Best People
A hospitality sales leader argues that top salesperson departures are preventable, outlining a "Stay Stack" framework of fair targets, real coaching, recognized effort, and visible career paths.
A hospitality sales leader argues that top salesperson departures are preventable, outlining a "Stay Stack" framework of fair targets, real coaching, recognized effort, and visible career paths.
A practical guide to hotel mentorship covering structured onboarding, digital tools, soft skills coaching, reverse mentoring, and department-by-department checklists for front office, F&B, kitchen, spa, HR, and engineering.
HSMAI Europe President Ingunn Hofseth reflects on lessons from mentor Mike Leven, arguing that culture and people-first leadership are the foundation of lasting business success.
Hilton and the Hilton Global Foundation are donating 250 million Hilton Honors Points to Big Brothers Big Sisters of America, with 10,000+ mentoring moments planned across six U.S. cities starting in the 2026-2027 school year.
Hilton's 2026 Trends Report, drawing on Ipsos and Morning Consult surveys of 2,000+ U.S. workers, finds human-centered leadership, mentorship, and purpose outrank perks and technology as drivers of engagement and retention.
Garcia, a 30-year industry veteran and Lebatex founder, will receive NEWH's top honor alongside two scholarship recipients.
ISHC and IHIF recognized Ina Plunien from Cain for her expertise across hospitality investment lifecycle and commitment to mentoring junior talent.
The AHLA Foundation's annual women's leadership event drew 1,000 hospitality professionals to Atlanta, featuring 50+ speakers and 20 breakout sessions focused on advancing women in executive roles.
AAHOA partnered with Travel Portland to support women's career advancement through networking and mentorship opportunities at a dedicated forum.
EHL event brought together students and executives to explore which leadership qualities must remain human as AI advances in hospitality.
Amanda Voss takes over from Lori Kiel to lead the Foundation's workforce development initiatives, with plans to expand certification programs and talent research.
Former Loews Hotels CEO and IHG Americas President remembered for his leadership at AHLA and commitment to developing young hospitality professionals.
A hospitality veteran reflects on his early career at Marriott Griffin Gate, emphasizing the importance of developing raw talent rather than dismissing inexperienced workers.
Four industry veterans with decades of design and leadership experience compete for NEWH's highest honor at the March 2026 Washington D.C. conference.
The author argues that hospitality leaders have become too cautious to provide direct feedback and accountability, weakening the mentorship culture that once drove excellence in the industry.
The partnership provides free mentorship and industry connections through The Sigmund Project's 10,000-member community and AI-powered platform.
Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.
Survey of 99 women leaders at Forbes Travel Guide hotels reveals 80% cite resilience as success driver, but 40% face gendered leadership barriers.
The non-profit academy features an advisory board of nine California-based GMs offering live sessions and masterclasses.
The platform features nearly 300 interviews with industry leaders and has generated 750,000 YouTube views since its 2022 launch.