How Hotel Cybersecurity Threats Have Changed During The Pandemic
Hotel industry cybersecurity experts say both the "nature and velocity" of cybersecurity threats have changed for the worse during the course of the COVID-19 pandemic.
External Articles
Kiosk Technology Catches Up With Hotel Guests' Desire for Contactless Check-In
As the hotel industry continues to figure out ways to reduce in-person contact during the COVID-19 pandemic, a major brand has reintroduced the check-in kiosk to see if now is the right time for them.
Marriott hotel data leak and why travellers should know what’s going on
Cybersecurity or info safety is just not the factor loads of travellers take into consideration. You're about to depart on a well-deserved vacation, and the very last thing you need is much more troubles to consider.
Hilton Banking On “Resilient Business Model, Spirit Of Innovation” And “A Clear Purpose” To Overcome Pandemic
"Ultimately, we believe that will be this swift, responsive and adaptive innovation that will help us progress towards the travel and tourism sector's eventual recovery," said Hilton's vice president, operations in Southeast Asia, Paul Hutton in an interview with Web in Travel.
Hotel Owners the Driving Force Behind Tech Adoption
The COVID-19 pandemic has accelerated the need for leaner hotel operations and enhanced tech features for both staff and guests.
Robots are disinfecting hotels during the pandemic. It’s the tip of a hospitality revolution
One day last summer, the newest member of YOTEL Boston's housekeeping team pulled up to work in a big crate.
Hotel tech investments should have long-term value
Hoteliers in charge of technological improvements cannot implement considerations that merely will allow survival during COVID-19 but must be conscious of the tech that is best for the long term, according to sources.
The Evolving Travel ‘Experience’: Virtual, Actual and In Between
Guided excursions have long been at the heart of travel, but like everything else, the pandemic disrupted such experiences, and many went virtual. But as travel begins to tick up, existing tour companies are adapting to social distancing in other ways.
Hotels.com, Expedia provider exposed data for millions of guests
The hotel industry now has a potentially serious security headache on its hands alongside the pandemic. Website Planet reports that Prestige Software, the company behind hotel reservation platforms for Hotels.com, Booking.com and Expedia, left data exposed for "millions" of guests on an Amazon Web Services S3 bucket. The 10 million-plus log files dated as far back as 2013 and included names, credit card details, ID numbers and reservation details.
Accor launches digital ‘Order and Pay’ service at four UK hotels
Accor to has partnered with London based hospitality software provider Bizzon to launch a new digital F&B ordering service.
Handling Baggage Post-COVID: Automated, Contactless, Mobile
In an era where human touch is not welcomed, baggage handling and retrieval are going the same way too, as discussed in SITA webinar on baggage solutions for the aviation industry in a post-COVID environment.
Can AI-driven tech help bring back tourism travel?
The global restrictions imposed since March this year due to Covid-19 has brought international travel to a screeching halt. It has caused a 22% fall in international tourist arrivals during the first quarter of 2020 and could further decline by 60-80% over the whole year.
Booking.com partners with Futurestay for online check-ins
Booking.com has partnered with cloud-based vacation rental management solution Futurestay to provide online check-in options for the latter's partner properties booked through the platform, as a way of allaying customer concerns in the wake of Covid-19.
Booking.com to axe hotel tools on BookingSuite
Booking.com is turning off its BookingSuite array of tools and services for accommodation providers.
A Robot Suitcase Could Replace Canes And Guide Dogs For Blind People
Negotiating an airport with its labyrinthine corridors, endless escalators and myriad gates is never easy. Now imagine doing it if you were blind.
Is Coliving the Next Big Hospitality Trend?
The hospitality industry is quick to change and follow the latest trends. From backpacker hostels and glamping sites to ultra-luxury resorts, this industry really knows how to cater to anyone. Not only that, but its ultimate goal is making sure that every person on Earth can find something for their lifestyle and habits. By DORIAN MARTIN
Hotel Contactless Tech: What Will Stick and What Won’t?
Contactless technology is being adopted in hotels at breakneck speed to ensure safe operations. Not all tech is created equal though. Skift Research looked at what tech has the momentum to continue growing after the pandemic fades.
Where Is Travel-tech Headed In The Post-Pandemic Era?
In the aftermath of the COVID-19 outbreak, the global economy is still under shock, as supply chains get disrupted, the development of infrastructure is stalled and travel has only recovered to 40% of pre-COVID levels mostly due to domestic travel and staycations. This is what everyone is calling the new normal, the perennial shift to the digital workplace and the end of corporate travel as a lot of experts have predicted. Now, as the fear of the second wave grips, it is expected to remain so for the foreseeable future.
Facebook campus hotel a bet on bright future for business travel
Many corporate travelers, typically back on the move after Labor Day, are still hunkered down at home, uncertain when they'll start seeing clients again or if the embrace of videoconferencing will end the need to get on the road at all.
The future of hotels is sleek... but oh-so impersonal
As the hotel and hospitality sectors are suffering under pandemic-related travel and recreation restrictions, an outlier may point the way to a new paradigm for hotel guests. It's efficient, sanitary, and oh so impersonal.