Technology External Articles

October 29, 2021

Enter the metaverse: the digital future Mark Zuckerberg is steering us toward

Facebook CEO Mark Zuckerberg on Thursday outlined his vision for the future of the social media giant, formalising the company’s focus on the metaverse. In a presentation at the company’s annual Connect conference, Zuckerberg announced the company is rebranding as Meta and detailed how his company aims to build a new version of the internet. “We believe the metaverse will be the successor to the mobile internet, we’ll be able to feel present – like we’re right there with people no matter how far apart we actually are,” he said.

guardian.co.uk

External Article

October 4, 2021

The technology innovation behind Hyatt's pandemic pivot indicates a long-lasting change in the hotel industry

During the COVID-19 pandemic, as occupancies quickly dropped into the single digits and bookings sank up to 90% by April 2020, hotel leader Hyatt's top priority was the safety and well-being of guests who still came to its properties.

BusinessInsider.com

External Article

October 1, 2021

The future of hospitality tech: keyless entries, welcome robots, and more

If you love technology and spend time traveling, you're likely curious what's on the horizon for the hospitality industry. Today we're taking a closer look at some of the tech trends, from robots to virtual tours. Read on to find out more!

thegadgetflow.com

External Article

September 17, 2021

Neverending Tourism and How It Can Drive Recovery

Innovation often comes out of the most difficult moments and helps companies to recover from a negative situation.

Phocuswire

External Article

September 8, 2021

How short-term rental data can help DMOs build back sustainably

Within the tourism sphere, it can often feel like trends are waves, out of our control. But the right tools can help measure and predict the tides.

Phocuswire

External Article

September 7, 2021

Hotel CEOs Underline Speed and Passion as Necessary to Recovery

The COVID-19 pandemic accelerated many developments in the hotel industry, including hybrid meetings and more efficient technology.

HotelNewsNow

External Article

August 30, 2021

Launched back in 2015: Japan's Robot Hotel

Motherboard goes to Japan to visit the Henn-na Hotel, which is staffed almost entirely by robots. Our host Ben Ferguson meets some of our future android companions and talks to CEO Hideo Sawada about his vision to replace human workers with machines. This video originally aired on MOTHERBOARD in 2015.

vice.com

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Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

External Article

August 26, 2021

Q&a: Exploring the Role of Cryptocurrency in Travel's Recovery

The shock the travel industry has experienced is driving many to look at different ways of doing things post-pandemic.

Phocuswire

External Article

August 18, 2021

Revenge Travel Is Here: Three Ways Digital CX Can Help Recovery

Postponed vacations, cancelled flights and less-than-satisfied travelers just about sum up the past year and a half. It’s indisputable that the travel industry took a major hit in 2020, as the entire world shut down before our eyes. In fact, domestic travel spending went down by 42% year-over-year, along with international travel dipping by 76%.

Phocuswire

External Article

August 17, 2021

Bob had a bad night: IoT mischief in a capsule hotel takes neighborly revenge to the next level

Researchers have revealed how security vulnerabilities could be exploited to compromise hotel Internet of Things (IoT) devices -- and take revenge on loud neighbors.

zdnet.com

External Article

August 16, 2021

Q&A: The potential of decentralized Digital ID in travel

Nick Price has spent much of his career designing and implementing technology solutions and strategies for hotels. He was CEO and CTO of Mandarin Oriental Hotel Group for 12 years and then founded NetSys Technology, focused on digital enablement of hospitality brands.

Phocuswire

External Article

July 30, 2021

Airlines Must Embrace Tech To Improve Passenger Experience

For the airline industry, technology has always played a major role in their day to day operations. That was especially true during the pandemic when it came to passenger safety and security.

Phocuswire

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

External Article

July 28, 2021

Booking.com Fintech Lead Unpacks Payments Pivot, Vision To Refine Travel Experience

The worst part of travel often comes down to payments, loyalty rewards and customer service.

benzinga.com

External Article

July 22, 2021

How Apple’s Newest Features Will Affect Hotel Check-in

Apple’s announcement last month that it would implement the storage of hotel keys in its Wallet application is a significant step toward simplifying the mobile check-in process for guests.

Phocuswire

External Article

July 12, 2021

What To Consider When Picking A Hotel Safety Button Vendor

When leaders in the hotel industry broadly committed in late 2018 to implementing safety alert buttons for property-level employees, technology leaders across the industry were left with the daunting task of turning that promise into a reality.

HotelNewsNow

External Article

July 5, 2021

We should not mourn the passing of Pepper the robot

A few years back, we had Pepper the robot to visit as a short-term houseguest. Once you got over the playful-but-power-hungry glow of its eyes, the $1,800, “emotion-reading” robot was a decent entertainer: cavorting somewhere between Duplo and Netflix in its capacity to captivate two under-sixes for an afternoon.

Financial Times

External Article

June 29, 2021

Federal Security Expert: Hotels Must Lock Down Property Management Systems

Hotels' property management systems are a "very attractive" target for "people who wish to commit fraud, just be annoying and impact [the hotel] industry in a negative way," according to a federal cybersecurity expert.

HotelNewsNow

External Article

June 23, 2021

How digital transformation can set the travel industry up for success

Few industries have suffered more at the hands of Covid-19 than international travel, which ground to a halt in early 2020 as borders closed and millions of people were ordered to stay at home. Last year saw the sharpest annual decline in air traffic on record: passenger demand was down 65.9% on 2019’s total, according to the International Air Transport Association. The UN World Tourism Organization estimates that the economic impact on the industry in 2020 alone was $1tn (£710bn) – a loss that put about 120 million jobs at risk.

raconteur.net

External Article

June 9, 2021

Oyo, Airbnb, EaseMyTrip, Yatra launch industry body for tourism industry

New Delhi - Hospitality and travel companies such as Airbnb, EaseMyTrip, Oyo and Yatra are joining hands to launch a new industry body called Confederation of Hospitality Technology and Tourism Industry (CHATT).

The Economic Times

External Article

June 3, 2021

Travel Will Be Bigger Than Ever, Just Different—Great Opportunities For Startups

No matter what you think about the travel industry, it will not only be back but it will be bigger than ever. It just won’t be exactly be the same. What will be the major changes? Business travel will actually go down but personal, experiential and blended (stay/work/play) travel will rise. If you look at the behavior of Millennials and Gen-Z during the pandemic, while international travel fell off a cliff, local and state travel exploded. Airbnb shifted all their marketing to encourage customers to travel locally and between states in the United States.

Forbes