Press Releases

HFTP Announces 2024 HITEC North America Advisory Council

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®) has assembled an expert group of industry professionals to serve on the advisory council for its upcoming North American event. HITEC is the largest and longest-running nonprofit event of its kind hosting 300+ exhibiting companies and a thoughtfully designed education program with over 50 education sessions. In its five-plus decades, HITEC has become a respected, must-attend event for the industry. HITEC 2024 will take place from June 24–27 at the Charlotte Convention Center in Charlotte, North Carolina USA.

“Accor’s Digital Transformation: Building a Best-in-Class Client Experience”: Insights from 5 Leaders

We sat down with five key leaders to discuss our best-in-class digital customer journey program, a key milestone in our Group’s digital transformation. Better engaging and interacting with our clients, empowering our regions and teams, and contributing to business growth, this wide-scale program transforms the way we work and enhances our client experience at every step of their journey across all channels, through a seamless, personalized experience.