Advertisement

Press Releases

Press Release

Despite Ubiquity, Travel Apps and Websites Deliver Substandard User Experience, J.D. Power Finds

Travel apps and websites are heavily relied-upon digital tools used by travelers, containing everything from the QR codes used to board the plane to rental car location and digital hotel keys. Despite this critical role, according to the J.D. Power 2023 U.S. Travel App Satisfaction StudySM and the J.D. Power 2023 U.S. Travel Website Satisfaction Study,SM released today, travel industry apps and websites lag behind their counterparts in other industries1 where J.D. Power measures the digital user experience.

J.D. Power
Press Release

Hoteliers ‘Get Hoppy’ Over Reopening of Gregg Hopkins & Associates Consultancy

Gregg Hopkins is once again bringing insight, experience and passion to the hospitality advisory services business. Recently the 40-year hospitality industry veteran re-opened his travel and hospitality focused consultancy, Gregg Hopkins & Associates (GH&A), to serve as a trusted technology advisor for hotels, resorts, restaurants and clubs, and a hands-on mentor for hospitality technology company executives and front-line marketing and sales personnel.

Get Hoppy Consulting
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse
Press Release

Les Roches leverages its expertise and luxury hospitality skills in the realm of Digital Education.

Les Roches is thrilled to announce the launch of its online Digital Certificate Programs in Spain. These dynamic programs, comprising four distinct pathways, offer participants a unique opportunity to acquire specialized skills and knowledge in the fields of hospitality, innovation and more generally in business management. The new Digital Certificate Programs will empower aspiring professionals and industry enthusiasts to excel in their careers, all while enjoying the flexibility of online learning.

Les Roches
Press Release

HFTP Announces Return of Entrepreneur 20X at Major 2024 Events, Applications Now Open

Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce the return of the premier hospitality technology pitch competition Entrepreneur 20X (E20X) at three events in 2024. Startups will have the opportunity to present their cutting-edge platforms at HFTP’s inaugural Digital Horizons 360 (DH360) Symposium in Europe in February and at HITEC Dubai and HITEC North America in June. Applications to compete are now open.

HFTP
Press Release

Brittain Resorts & Hotels Introduces New AI-Driven Business Intelligence Technology Matrix

Brittain Resorts & Hotels (BRH), the leading full-service hospitality management company in the Southeast, today introduced an industry-leading AI-driven business intelligence technology matrix, putting the company at the forefront of AI-led efforts within the industry. The move comes as BRH increases its service offerings as it expands further into third-party management for hotel owners seeking improved values and satisfaction measurements.

Brittain Resorts, Lighthouse, Agilysys, Duetto, Amadeus Hospitality and Revinate, Inc.
Press Release

HFTP Announces February Dates for Inaugural Digital Horizons 360 Symposium, an Exclusive European Event Exploring Emerging Hospitality Technologies

Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce its new European event: Digital Horizons 360 Symposium (DH360). This invitation-only symposium will span over two-days, February 20-21, at the Palau de Congressos de Palma in Palma de Mallorca, Spain. DH360 is a non-sales event for hospitality leaders to participate in roundtable discussions on the technologies set to have the biggest industry impact in Europe. Co-located with DH360 will be HFTP’s Entrepreneur 20X start-up hospitality technology pitch competition, the first of three in 2024.

HFTP
Press Release

HSMAI Europe Advisory Board members debate ways to find the AI sweet spot

On Monday, 11th September, European hospitality leaders from different HSMAI Europe Advisory Boards discussed the opportunities to accelerate AI knowledge and integration to empower hotel professionals and enhance the guest experience. Finding the balance between man and machine – the AI sweet spot – is crucial to future-proofing the hotel sector, leveraging technology to empower talent and guests, while retaining the “heart of hospitality”.

HSMAI Europe
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 
Mews
Press Release

The Digital Factory China: Fueling Accor’s Growth in the Chinese Market

China leads the world in technological innovation, one of the most vibrant sectors within the country's thriving economy. As a leader in the hospitality industry, Accor recognizes the transformative power that digital technology can deliver for its guests, employees, and hotel owners. In 2021, Accor launched the Digital Factory China – an extension of the Group’s global Digital & Business Factory based in Paris, with a mission to deliver leading-edge solutions specifically for Chinese consumers.

Accor
China