Press Releases

Registration and Hotel Reservations are Now Open for HITEC 2024

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), has announced that attendee registration for this year’s North American event is now alongside hotel reservations via HITEC’s official housing service.

Archipelago International and HBX Group Forge Strategic Partnership to Drive Expansion and Enhance Travel Experiences

Archipelago International, Southeast Asia's largest hotel operator, has forged a strategic partnership with HBX Group, a leading global B2B TravelTech company. This two-year agreement will leverage the complementary strengths of both parties to drive expansion, enhance travel experiences, and redefine the B2B travel landscape.

HFTP Announces 2024 HITEC Dubai Advisory Council

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), is pleased to announce the industry experts that global exhibition powerhouse dmg events has put together to serve on the advisory council for HITEC Dubai 2024. Co-located with The Hotel Show Dubai, the event will be held 4-6 June 2024 at the Dubai World Trade Centre in Dubai, UAE. 2024 marks the fourth year that HFTP is co-producing HITEC with dmg. Register to attend.

HFTP Announces 2024 HITEC North America Advisory Council

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®) has assembled an expert group of industry professionals to serve on the advisory council for its upcoming North American event. HITEC is the largest and longest-running nonprofit event of its kind hosting 300+ exhibiting companies and a thoughtfully designed education program with over 50 education sessions. In its five-plus decades, HITEC has become a respected, must-attend event for the industry. HITEC 2024 will take place from June 24–27 at the Charlotte Convention Center in Charlotte, North Carolina USA.

“Accor’s Digital Transformation: Building a Best-in-Class Client Experience”: Insights from 5 Leaders

We sat down with five key leaders to discuss our best-in-class digital customer journey program, a key milestone in our Group’s digital transformation. Better engaging and interacting with our clients, empowering our regions and teams, and contributing to business growth, this wide-scale program transforms the way we work and enhances our client experience at every step of their journey across all channels, through a seamless, personalized experience.

HFTP Announces Sponsors for Inaugural Digital Horizons 360 Symposium with Fourteen IP as Leading Sponsor

Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce a selection of authoritative organizations as sponsors for its new European event: Digital Horizons 360 Symposium (DH360), with Fourteen IP as its exclusive Level I sponsor. This invitation-only symposium will span two-days, February 20-21, at the Palau de Congressos de Palma in Palma de Mallorca, Spain. DH360 is a non-sales event for hospitality leaders to participate in roundtable discussions on the technologies set to have the biggest industry impact in Europe.

HFTP Accepting Proposals for 2024 HITEC North America Education Program

Each year, Hospitality Financial and Technology Professionals (HFTP®) seeks input from industry professionals and presenters to help create an engaging, informative and comprehensive education program for the association's foremost event, the Hospitality Industry Technology Exposition and Conference (HITEC®). New for 2024, HFTP is inviting well-informed hospitality technology professionals to share their expertise and submit a presentation proposal as part of the program development process. The proposal submission period will run through January 10, 2024. HITEC 2024 is scheduled for June 24–27 in Charlotte, N.C. USA.

Students at Les Roches Take on the Challenge of Creating a Startup in 48 Hours

Last week marked the fourth edition of the Spark Innovation Hackathon for 60 students specializing in Entrepreneurship in their BBA in Global Hospitality Management program at Les Roches. The event was organized in collaboration with We Tangible, a company defining itself as the 'anti-consultancy' specializing in corporate innovation, entrepreneurship, Design Thinking, and Lean Startup.

Despite Ubiquity, Travel Apps and Websites Deliver Substandard User Experience, J.D. Power Finds

Travel apps and websites are heavily relied-upon digital tools used by travelers, containing everything from the QR codes used to board the plane to rental car location and digital hotel keys. Despite this critical role, according to the J.D. Power 2023 U.S. Travel App Satisfaction StudySM and the J.D. Power 2023 U.S. Travel Website Satisfaction Study,SM released today, travel industry apps and websites lag behind their counterparts in other industries1 where J.D. Power measures the digital user experience.

Hoteliers ‘Get Hoppy’ Over Reopening of Gregg Hopkins & Associates Consultancy

Gregg Hopkins is once again bringing insight, experience and passion to the hospitality advisory services business. Recently the 40-year hospitality industry veteran re-opened his travel and hospitality focused consultancy, Gregg Hopkins & Associates (GH&A), to serve as a trusted technology advisor for hotels, resorts, restaurants and clubs, and a hands-on mentor for hospitality technology company executives and front-line marketing and sales personnel.