HITEC TOKYO Held for the First Time in Japan
The world's largest hospitality tech conference establishes its first Asian presence through a partnership with RX Japan.
Press Releases
Introducing the AI Hospitality Alliance (AIHA): A New Independent Industry Platform to Unite and Shape the Future of AI in Hospitality
Ira Vouk launches AIHA to unite hoteliers, tech partners, researchers and investors around coordinated AI strategy through education, events and research.
Hospitality management graduate student shapes technology practices at Cafe Laura
Graduate student at Penn State's Cafe Laura optimizes Bear Robotics Servi robot operations while learning AI-driven revenue management strategies.
Expedia Group Reveals ‘The AI Trust Gap’: Travelers Embrace AI for Planning but Rely on Trusted Brands to Book
Survey of 5,700+ travelers shows 53% use AI for trip suggestions but 68% prefer trusted brands for actual booking.
Who Owns Travel in 2046? Artificial Intelligence, Trust and Power Redraw the Map
The 2026 Leadership Exchange at ITB Berlin explored how AI will redistribute power in travel by 2046, with trust becoming fragmented and some destinations restricting access.
Minor Hotels Unveils Global Data and AI Platform to Power Next-Generation Guest Experience
Minor Hotels partners with Google Cloud, Salesforce, OneTrust and Deloitte to build an AI-powered platform connecting 640+ properties by 2026.
CISO Benchmark Report Finds AI Driving New Era of Cybersecurity Risk and Investment in Retail and Hospitality
Report based on 200+ CISOs shows AI now tops cybersecurity concerns at 71%, while security budgets grow modestly from 0.57% to 0.75% of revenue.
WTTC Endorses ICAO’s Next-Generation Public Key Directory to Advance Safe and Seamless Travel
ICAO's upgraded system will enable real-time verification of digital travel documents, potentially unlocking $401 billion in GDP growth.
Hospitality Financial and Technology Professionals Announces Cancellation of HITEC MENA
HFTP cites logistical and operational challenges in the current environment for large international events as reasons for the postponement.
HSMAI Europe Launches AI Advisory Board
The board includes leaders from major brands and will focus on practical AI applications in commercial performance, meeting monthly to share insights with members.
Hilton Introduces the Hilton AI Planner, Advancing the Future of Curated Travel Discovery
Hilton's new AI-powered digital concierge uses conversational intelligence to help travelers discover destinations and compare properties on hilton.com.
Paathz, the AI-powered hiring platform built exclusively for hospitality, announces the appointment of Pranav Burnwal as its Chief Technology Officer
Burnwal, former CTO of Sustainiam, will lead development of Paathz's AI matching engine and hospitality-specific recruiting features.
Hospitality sector risks losing control over guests to Tech Giants: Hotelschool The Hague sounds alarm over ‘AI Power Gap’
Hotelschool The Hague research shows only 10% of Dutch hotels use AI structurally, warning the sector risks becoming 'sleeping utilities' controlled by tech platforms.
The AI Revolution is One Missile Away from a Global Blackout
A strike on UAE data center infrastructure highlights how concentrated AI and cloud computing creates critical vulnerabilities for hospitality operations worldwide.
When AI Laws Arrive at Check-In
The EU AI Act, Vietnam's AI law, and South Korea's regulations now require hotels to treat AI systems as auditable assets with transparency and oversight obligations.
Hotels Enter the Ask and Book Era as AI Reshapes Discovery, Distribution, and Operations, According to NYU SPS and BCG
NYU and BCG study reveals 37% of travelers use AI for trip planning while hotels face 65% staffing shortages and 11.2% labor cost increases in North America.
Wyndham Levels Up Group Travel with New End-to-End Booking and Management Tools
The platform powered by Groups360 offers real-time dashboards, customizable booking pages, and integration with hotel systems to reduce manual work for planners.
Fries with that? Ordering from AI linked to selecting more indulgent foods
Penn State study of 400+ participants found AI voice ordering increased indulgent food choices by 40% compared to human interaction due to mental fatigue.
Get Ahead of the Curve: AI, Jobs, and the Future of Hospitality
The author argues hospitality leaders should strategically integrate AI to handle transactional work while humans focus on emotional guest connections and high-touch service.
Inn-Flow Releases Industry Survey Findings: What Hoteliers Expect from AI in the Back Office
Survey of hotel leaders reveals strong interest in AI for reducing manual tasks and improving forecasting, with emphasis on transparency and human oversight in financial operations.