Mews reinforces position as hospitality's operating system
The PMS company raised $300M at a $2.5B valuation and now serves 15,000 properties across 85 countries with 55% SaaS growth.
Press Releases
Hospitality Net launches HN2026 on 23 February: New website experience and fully redesigned member dashboard
The upgrade includes AI-optimized content structure, rebuilt member dashboard, and new brand identity launching February 23.
Get On The Horse
Industry leaders must balance AI's transformative power with operational discipline and human oversight to win the competitive race ahead.
Radisson Hotel Group and Amadeus launch direct API connectivity to modernize hotel distribution
The partnership replaces traditional GDS protocols with real-time API integration, using AI-driven data mapping to improve booking efficiency for travel sellers.
HFTP Launches AI Council to Establish Industry Standards and Expertise
The council will develop ethical AI standards, host educational webinars, and serve as an unbiased resource for HFTP's global membership.
Best Western® Hotels & Resorts and Tripadvisor® Launch AI-Powered Trip Planning Experience to Help Soccer Fans Navigate 2026 Travel
Best Western partners with Tripadvisor to create an AI platform helping soccer fans book multi-city stays near 2026 World Cup venues across North America.
Accor leads hospitality innovation with the launch of its ALL Accor app in ChatGPT
Accor becomes one of the first hotel groups to integrate with ChatGPT, allowing guests to search and view rates using natural language in 20+ languages.
CIO Summit EMEA to Gather Hospitality Leaders for Strategic Technology Conversations, From HFTP and Hospitality Upgrade
HFTP and Hospitality Upgrade will host senior IT executives at W Amsterdam for strategic discussions on AI adaptation, sustainability tech, and regional technology leadership.
Hotel Owners at an AI Crossroads as Confidence and Growth Plans Hold Firm, Wyndham Owner Trends Report Finds
Survey of hundreds of hotel owners shows 98% have begun incorporating AI, but only 32% have embedded it across most operations, with data security and integration costs as top barriers.
Investment Program and Market Trends Are on the Agenda at the High-level 2026 Executive Vendor Summit, From HFTP and Hospitality Upgrade
The 2026 summit at Hilton Fort Worth targets C-level hospitality tech vendors with sessions on Web3, AI, and investment trends.
A Message from Laura Chadwick, President & CEO of the Travel Technology Association
Travel Tech CEO warns state laws restricting AI pricing algorithms could increase costs and force inefficient one-size-fits-all pricing models.
The Hotel Owner AI Playbook and Toolkit
The playbook shows hotel owners how AI can protect EBITDA, improve cash flow predictability, and defend valuation multiples through early signal detection and owner-level interventions.
The Modern Hotel General Manager AI Playbook and Toolkit
Pertlink's vendor-agnostic guide shows GMs how to use AI as a management co-pilot for better decision-making without disrupting existing operations.
PwC Report: AI at the heart of tourism and hospitality – powering personalisation, efficiency and growth
PwC survey finds 91% of Middle East hospitality leaders piloting AI solutions, but only 3% achieving enterprise-wide deployment.
HFTP Announces Availability of HITEC 2026 Registration and Hotel Reservation Site
HITEC 2026 will host 6,000 professionals and 370+ companies in San Antonio for the industry's largest hospitality technology conference and expo.
Should service robots have rights?
Penn State researchers propose a framework for establishing robot rights and responsibilities as hospitality automation becomes more autonomous and human-like.
The IT Leaders AI Playbook and Toolkit
The playbook helps hotel IT leaders use AI as a strategic tool to translate technical risks into business impact and shift from cost center to value generator.
Top 10 Reasons Hoteliers Are Ditching Fragmented Contactless Technologies for a Unified Guest Journey
Alliants promotes its unified guest experience platform over fragmented systems, citing cost savings, operational efficiency, and improved guest satisfaction as key benefits.
The Front Office Manager AI Playbook and Toolkit
Pertlink's toolkit provides ready-to-use AI prompts and frameworks for front office managers to improve service recovery, upselling, and training without replacing human staff.
The Smart Office Manager AI Toolkit
Pertlink's toolkit provides practical AI frameworks using ChatGPT and similar tools to help managers improve decision-making in hiring, planning, and operations.