The Hotel Owner AI Playbook and Toolkit
The playbook shows hotel owners how AI can protect EBITDA, improve cash flow predictability, and defend valuation multiples through early signal detection and owner-level interventions.
Press Releases
The Modern Hotel General Manager AI Playbook and Toolkit
Pertlink's vendor-agnostic guide shows GMs how to use AI as a management co-pilot for better decision-making without disrupting existing operations.
PwC Report: AI at the heart of tourism and hospitality – powering personalisation, efficiency and growth
PwC survey finds 91% of Middle East hospitality leaders piloting AI solutions, but only 3% achieving enterprise-wide deployment.
HFTP Announces Availability of HITEC 2026 Registration and Hotel Reservation Site
HITEC 2026 will host 6,000 professionals and 370+ companies in San Antonio for the industry's largest hospitality technology conference and expo.
Should service robots have rights?
Penn State researchers propose a framework for establishing robot rights and responsibilities as hospitality automation becomes more autonomous and human-like.
The IT Leaders AI Playbook and Toolkit
The playbook helps hotel IT leaders use AI as a strategic tool to translate technical risks into business impact and shift from cost center to value generator.
Top 10 Reasons Hoteliers Are Ditching Fragmented Contactless Technologies for a Unified Guest Journey
Alliants promotes its unified guest experience platform over fragmented systems, citing cost savings, operational efficiency, and improved guest satisfaction as key benefits.
The Front Office Manager AI Playbook and Toolkit
Pertlink's toolkit provides ready-to-use AI prompts and frameworks for front office managers to improve service recovery, upselling, and training without replacing human staff.
The Smart Office Manager AI Toolkit
Pertlink's toolkit provides practical AI frameworks using ChatGPT and similar tools to help managers improve decision-making in hiring, planning, and operations.
HotScore Analytics Reports Sustained Growth in Hotel Quality and Accelerates International Expansion
The AI-powered platform analyzed 500,000+ reviews across 1,200+ Bulgarian hotels and successfully piloted in Paris with 800,000+ reviews.
The Concierge AI Playbook and Toolkit: Protecting the Art of Luxury Service
Pertlink's toolkit provides luxury hotels with structured AI prompts for concierge operations, maintaining human oversight while standardizing service excellence.
Alexander The Guest visits the World’s first AI restaurant in Dubai
Chef Aiman AI analyzes texture, acidity, and umami data to create unique flavor combinations at the Kempinski Downtown Dubai location.
The AI Tech Sellers Toolkit - Selling AI To Hotels
The toolkit addresses the gap between AI vendors' feature-focused pitches and hotels' needs for operational certainty and financial justification.
The Chief Engineer's AI Playbook
Pertlink's guide provides Chief Engineers with practical AI applications for maintenance, energy optimization, and compliance without technical complexity.
The Blueprint for Human-Centric Al in Hospitality: A Strategic Guide to Harnessing High-Tech to Amplify High-Touch
This executive framework outlines five pillars for implementing AI that enhances rather than replaces human hospitality connections.
The Housekeeping AIT Toolkit: a Unified Guide for Solving Staffing Challenges, Controlling Costs, Optimising Operations & Protecting the Guest Experience
The toolkit consolidates AI solutions for housekeeping departments facing labor shortages, including predictive staffing, automated assignments, and inventory forecasting.
Dubai introduces contactless hotel check-in technology
Dubai's government launches citywide biometric check-in system across 820 hotels, allowing guests to complete formalities on mobile phones and bypass front desk queues.
Boutique & Luxury Lodging Association (BLLA) Partners With AI Crash Course to Advance AI Literacy Across Independent Hospitality
BLLA partners with AICrashcourse.info to provide AI education through workshops and resources, helping independent hotels compete with AI-driven personalization and operations.
The Chef’s AI Starter Toolkit: Practical Ways to Use Artificial Intelligence in the Kitchen
Terence Ronson's toolkit shows chefs how to use AI for menu costing, planning, and guest communication without technical skills, including ready-to-use workflows and responsible usage guidelines.
BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality.
Lobby's CEO and Elegia's founders presented how AI automation can bridge the gap between guest expectations for instant service and hotels' outdated manual workflows.