Hawaiian Ultraluxury Rebirth with Kona Village, A Rosewood Resort

There’s no better word to describe Kona Village – nestled in Kahuwai Bay along the western coast of the island of Hawaii – than as a paradise. Considered a sacred spot by the first Polynesian settlers who have called it home in centuries-old village of Kaʻūpūlehu, Kona Village Resort was first established in 1965 and run by a husband and wife team who welcomed guests for decades with a charming ‘ohana (family) spirit.

Comfort & Style: a Look at Hilton Anaheim's Full-Property Renovation

At Hilton Anaheim, we operate with one goal in mind: to provide our guests with an experience that feels equal parts comfortable and distinctly local. We understand our guests arrive in the heart of Orange County with expectations—whether they are here on a family vacation, attending a major convention, or simply seeking a peaceful escape. We considered these different scenarios when planning our renovation so we could meet and exceed those expectations in every way possible.

Personalization versus Customization with Aleksandra Kotle, GM of Crockfords Las Vegas

As we see time again, the story of a hotel is the story of the people working at the hotel. This is especially true for the luxury hospitality segment where service excellence, exclusive amenities and personalization are hallmarks of an experience worthy of the term ‘luxury’. With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.

Defining the New Miami with EAST Miami

The story of an urban hotel is the story of a city. The two move in stride, with the hospitality industry offering a home and a helpful hand to visitors while also providing dining and drinking hotspots that enable newcomers to evolve into lasting denizens of the locale. In this case study, EAST Miami (operated by Swire Hotels) that first opened in 2016 has grown to be the cultural steward for the booming neighborhood in Miami that is Brickell, presenting a picture of where hotel trends in luxury amenities, branding and customer mindsets are headed.

The Funkiest Southwest Hotel with Lessons for Every Hotelier Worldwide

The concept of a contemporary, boutique motel, either as a new build or retrofit, that commands sizably higher-than-market rates started to become a trend in the 2010s but has grown since the pandemic. Spurred on by a core psychographic of drive-to-vacation culture amongst Gen X and millennials, in the United States we are seeing multi-property brands like Bluebird and Urban Cowboy achieve success by opening exquisitely decorated lodges in sought-after rural areas near major cities. Then there are a host of independents gracing the covers of travel magazines such as The Vagabond Hotel in Miami, The Dive Motel in Nashville, Skyview Los Alamos in California and Thunderbird in Marfa, Texas.

A Case Study in Upleveling Rooms and Expanding Wellness at the Fairmont Tremblant

As background for those not from Canada, Tremblant is a picture-perfect ski village under two hours northwest of Montreal in the Laurentian Mountains. With numerous small hotels, chalets, lodges and short-term rentals to choose from, Tremblant is perhaps the closest thing that North America has to a charming French of Swiss alpine town, wherein the 312-key Fairmont Tremblant has always stood at the luxury resort pillar of the destination since its opening in 1996.