General Management

Crescent Hotels & Resorts Announces Management of the Hotel Cleveland, Autograph Collection

Crescent Hotels & Resorts has announced the management of Hotel Cleveland, Autograph Collection, a historic property situated in downtown Cleveland. The former Renaissance Cleveland Hotel underwent an extensive multi-year $80 million renovation and reopened in April 2024 under its original name. With over 100 years of history, Hotel Cleveland effortlessly merges the city’s rich heritage with modern charm, offering an upscale experience that makes it an ideal addition to the Latitudes: Lifestyles by Crescent collection.

Commitment to Knowledge: HFTP Celebrates Robert Mandelbaum’s Impact in Hospitality Research

Robert Mandelbaum, Research Director at CBRE Hotel Research, has long been a leader and educator in hospitality financial research and a dedicated contributor to HFTP. It is with great honor that HFTP will present Mandelbaum with the 2024 HFTP Paragon Award, recognizing his significant and lasting contributions to both the association and the hospitality industry. Mandelbaum will receive the award during the HFTP 2024 Annual Convention at the Keynote Session on October 23.

AAHOA Members Gather in D.C. to Tackle Critical Hotel Industry Issues During Key Election Year

With 468 seats in the U.S. Congress (33 Senate seats and all 435 House seats) and the U.S. presidency up for grabs this November, the stakes have never been higher for the hotel industry. This year’s AAHOA (Asian American Hotel Owners Association) Fall National Advocacy Conference (FNAC) underscored hoteliers’ critical role in shaping policies impacting their businesses and the broader hospitality sector.

Extended Stay America Launches STAY Counted Program to Encourage Voter Registration

Extended Stay America, the leading mid-priced extended-stay hotel company, is proud to announce the launch of its STAY Counted program, designed to make voter registration more accessible and encourage participation in the upcoming presidential election. First introduced in 2020, STAY Counted has been refreshed for the November 2024 election to continue to empower communities to exercise their right to vote.

Protect NYC Tourism Coalition rallies against City Council’s catastrophic hotel bill

Yesterday, over one thousand hotel owners, workers, and small business owners, as part of the newly formed Protect NYC Tourism Coalition, rallied on the steps of City Hall to fight against the City Council’s so-called “Safe Hotels” bill. The Coalition has also sent a letter asking the City Council to reject the bill, Int.991, as it threatens the sustainability of New York City’s hotel and tourism businesses and puts the livelihoods of thousands of dedicated workers at risk.

Sincere Hospitality Enters San Antonio Market, Managing Three Newly Acquired Hotels

Sincere Hospitality, a partnership between Door Capital and Athos Property Group, has assumed management of three hotels effective immediately. The new additions include the Hyatt Place San Antonio NW Medical Center, Holiday Inn San Antonio NW, and Holiday Inn San Antonio Stone Oak Area. This the management company's entrance into the Full-Service segment as well as establishing a presence in the San Antonio market. These additions bring the Sincere Hospitality portfolio to a size of 10 hotels across 3 major Texas markets.

Timbers Company Celebrates 25 Years of Success and Expansion in Luxury Hospitality

Timbers Company, a leading name in luxury resort development and hospitality, marks its 25th anniversary this year, coinciding with five years of operations based out of Winter Park, Florida. Founded near Aspen, Colorado, Timbers has expanded from its origins as a trailblazer in private residence clubs to becoming a global player in high-end hospitality, with a portfolio of elite resorts in some of the most desirable locations worldwide. Over the years, the company has strengthened its operations and attracted top-tier executives, all while maintaining its dedication to delivering exceptional experiences.

Hotel Management Companies Drive Significantly Better Guest Experiences, J.D. Power Finds

The secret to a great branded hotel stay may be in an aspect that guests do not often realize: the third-party management company operating the hotel, which creates consistent, pleasurable and problem-free guest experiences. According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark,SM released today, overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improves significantly this year, outperforming both chain-managed and independently operated hotels.

Onto The Hill, Into a New Chapter: My LAS/Hotels on the Hill Experience

This was the main thought I had when looking to attend AH&LA’s Legislative Action Summit in DC (Hyatt Regency at Capitol Hill). It came at a time when I had left the hotel industry, wondering if I had hit my ceiling and didn’t know my path forward. I enjoyed working in hotels but told myself I’d try food and beverage in other avenues, to see if there was something I enjoyed. But during that time away there was something pulling me to keep researching, keep watching, and I discovered the Under 30 Gateway Group, a group dedicated to connecting young and aspiring professionals in the hotel space.