Expert Views (17)

The idea that “search is dead” is mostly an exaggeration. What is really happening is a change in how people find information online, not the disappearance of search itself. For hoteliers, this difference is important because people are still searching for hotels, but the way they search and where the traffic goes is starting to change.

Traditional search isn't dying — it's disaggregating. The front-end experience is shifting dramatically, but the underlying data infrastructure remains largely the same. When ChatGPT or Perplexity answers a hotel query, it's still drawing from indexed web content, reviews, and structured data that lives in the same ecosystem traditional SEO has always served. The pipes haven't changed; the faucet has.

For hoteliers, the more important question isn't which search channel wins — it's whether your property is findable and describable across all of them. Generic, commoditized inventory will struggle regardless of the channel, because AI search surfaces answers, not just links. If your product looks like everyone else's, no algorithm will save you.

This is where GauVendi's approach becomes genuinely relevant. When your product is distinctive — when rooms have identities, attributes, and stories rather than just categories and rates — you give both traditional algorithms and AI models something meaningful to latch onto. Unique products create unique content signals.

The hoteliers who should worry are those whose entire digital strategy rests on bidding wars for generic keywords. For those with truly differentiated inventory, the evolution of search is an opportunity, not a threat.

The world is changing, and the rate of change is exponential. Here is an example: I entered my vacation requirements for next January into ChatGPT. In about 20 seconds, I received accommodation recommendations, with options, sorted in price within my price range. In the past, I would have gone to Google to search, then taken a laborious tour through Booking or Expedia, which are both polluted by promoted listings. This is but one test. However, It gives you just one example of how AI is changing the landscape.

Truth be told, traditional search marketing has been lingering for quite some time now. And not (just) because of IA search...

For many travelers, in particular the under 40 age group, discovery stage and trip planning are no longer done through traditional search but rather via YouTube, Instagram or TikTok. Social media and short video platforms have thus taken a prominent role alongside OTAs such as Booking, Expedia or even Airbnb as first digital sources of reference.

AI exacerbates this shift with the rising popularity of ChatGPT, Perplexity, Claude, DeepSeek or Claude. But let's not forget Google, which integrated AI overviews within its platform, making it still the relevant place of choice to the many folks used to "Googling" things.

Oh and what is the most popular travel app in the World? It's Google Maps. And they just announced baking Gemini into its discovery platform, with Ask Maps. Thus, traditional search will no longer be about "finding an italian restaurant near me" but rather " finding a spot where I can sit with my girlfriend, enjoy local foods with a view on nearby mountains with Fall colors".

In that sense, search marketing is shifting. But search engines like Google remain at the forefront!

The rumors about the inevitable end of the “traditional” search engines like Google at the hands of AI Search are highly exaggerated. In 2025 Google’s revenues grew by 15% vs 2024, from $350 billion to $402.8 billion. Net income grew 32% from $100 billion to $132 billion. Advertising revenue on Google grew 11.3% from $264.6 billion to $294.6 billion.

These results contradict media posts and articles declaring the end of the search engines.

According to latest data by SEMrush, people interact with search engines 34 TIMES more often than with AI search. AI Search was on the rise over the past year, but still received 34 times less visits than traditional search engines.

Based on SEMrush data, ChatGPT adoption did not reduce Google Search usage. On the contrary, there was even an increase in average Google Search usage after ChatGPT adoption.This supports the expansion hypotheses, meaning people did not substitute their typical Googling with ChatGPT-ing.

So, should hoteliers abandon their traditional search marketing? Definitely not! Search marketing on Google and all of its formats: Google Ads (GA), Google Hotel Ads (GHA), organic listings (SEO) consistently contributes to over 50% of hotel website bookings.

Naturally, don’t forget about GEO (Generative Engine Optimization)!

Not dead - augmented by Google's AI mode and complemented by other AI platforms and, soon, pure agentic search (human not involved in the process).

Exciting - yes. Challenging - absolutely. We all need to adapt. Structured content matters more than ever. Traditional SEO principles work for the most part but AEO has its own quirks, new things that need to be implemented.

All are relative basic though, not rocket science. Just need to do it.

I don't know that there are many people more optimistic about the rise of agentic search and commerce than I am, but the idea that traditional search is somehow going away is just crazy: clickbait, not legitimate forecasting.

The web and traditional search will be here for a very long time. While many people (including me) ask ChatGPT or Claude for help planning a vacation, there will still be quite a few who want to use an OTA or go directly to a supplier website for various reasons, not least because that's what they've done for the past 25 years.

So I think what we will see is that as agentic search ramps up, the rate of growth for web search will decline and maybe even level off, then drop. At some point, agentic methods will eclipse the web, but we are looking at least five to ten years from now, which is multiple lifetimes in the AI world. And a lot can happen in the interim.

One caveat: if your planning has to be either web or agentic, make sure you give agentic its due. 2026 will be a pivotal year for agents, and we need to be ready!

Generative AI is reshaping how results are delivered: instead of a list of blue links, travelers increasingly receive a single synthesized answer. This means visibility is no longer about ranking, but about being selected. The competition has shifted to becoming one of the few sources AI systems trust and cite.

For hoteliers, this has direct implications. For example, if a traveler asks, “What are the finest hotels in City ABC?” will your property be mentioned? Or will the answer default to an OTA, a review platform, social media content, or a generic list? In an AI-curated environment, intermediaries may gain even more power if hotel brands lack strong digital authority.

Brand strength and content credibility are non-negotiable. Hotels that rely heavily on OTAs or have thin website content risk becoming invisible. In contrast, those investing in rich, authoritative content and strong direct channels are more likely to be surfaced in AI search.

Importantly, Google is also evolving. By embedding AI into its ecosystem, Google is reinforcing its dominance in travel discovery. During this transitional period, traditional search marketing is not becoming irrelevant. Hoteliers should continue investing in it, but must start building digital authority that can compete in an AI-curated landscape.

The recent flurry of "R.I.P. Search" headlines on LinkedIn is typical of an industry that loves to get carried away with the "end of an era" narrative. It’s sensationalist and, frankly, unnecessary.

Searching as a concept isn't going anywhere. We are always searching for information, and we are always going to advertise to those searching. It’s just normal. Whether the mechanism is a browser bar or a prompt, it's still just an input mechanism leveraging the latest generation of technology.

We need to stop behaving like technology stands still until a "disruptor" arrives. It doesn’t. It evolves. AI Search is simply the next logical morph, allowing us to be more descriptive in how we seek information. This is actually a win for everyone: it closes the gap between structured back-end data and the natural way humans want to access it.

Let’s relax and put this into perspective. It’s not the death of one thing and the birth of another—it’s just the next generation of the tech we’ve been using all along. Don’t get carried away by the hype. It’s just the next step in the journey.

Traditional search marketing is not dead, but it is evolving. 

When travelers want to verify options, compare prices, or complete a booking, they still rely heavily on search engines; something that makes paid and organic search essential parts of the mix. Travelers still turn to Google and other engines with high intent queries such as “hotel near the airport,” “best family resort,” “or boutique hotel in Chicago.” These moments of intent remain incredibly valuable for hoteliers, because they signal readiness to book, and hoteliers can’t afford to miss those moments. 

At the same time, AI-driven search is changing how travelers discover information. Generative AI is becoming a powerful new layer of discovery, influencing inspiration and early stages of research.  

For hoteliers, the opportunity isn’t choosing one type of search experience over the other. It’s creating a balanced strategy: using AI driven advertising for reach and discovery, while continuing to invest in proven search channels to capture measurable, bottom of funnel demand. 

Traditional search isn’t disappearing. It’s become part of a broader, more intelligent ecosystem – one that rewards brands that adapt rather than abandon proven channels. 

No, traditional search isn't dead. This obituary comes around every few years and it's consistently been wrong.

Google still handles roughly 90% of global search volume and is better positioned for AI search than most people think, because it controls both the index and the interface. AI Overviews, Gemini in results... it's not sitting still.

On the paid side: ChatGPT ads are US-only, $200k minimum, $60 CPM. They were supposed to be mid-conversation only but show up at the start too, including on branded terms. Contextual advertising that isn't really contextual, tells you something about the pressure to monetize. The new metrics are interesting but revenue tracking is weak, and that's a problem because consideration-phase queries are the most valuable ones. Hard to justify $60 CPM without proper attribution.

Perplexity tried ads and backtracked too.

Where things are genuinely changing is organic. Content architecture needs to work for both humans and models in parallel, and they mostly want the same things: clear structure, direct answers, proper schema. FAQs work great for both.

SEM budgets shouldn't move based on LinkedIn headlines. The GEO side (schemas, snippets, llms.txt, site and copy architecture) is what deserves real attention now.

Traditional search marketing is not dead, but it is being redefined. Predictions that AI interfaces will suddenly replace Google and make search marketing obsolete are overstated, particularly in hospitality, where guest discovery, comparison, and booking decisions still follow well-established search behaviors.

For hoteliers, the real question is not whether traditional search disappears, but whether the economics of guest acquisition are changing. They are. AI-powered search experiences are beginning to influence how travelers research destinations, evaluate options, and narrow their consideration sets. Over time, this will reshape traffic flows, content strategy, and platform dynamics. But that is evolution, not extinction.

Google remains deeply embedded in consumer behavior, and still accounts for the vast majority of global search engine market share. High-intent searches, such as branded queries, local discovery, and conversion-oriented travel searches, still matter enormously.

The smarter approach is to stop treating search marketing as a standalone channel, and instead view it as one component of a broader guest acquisition strategy. Hotels should continue investing, but with a more modern playbook that accounts for how discovery is shifting. The real risk is not overinvesting in search, but rather failing to adapt as search behaviors evolve.

Everyone shouting that search is dead is chasing attention, not reality. Search is not dying, it is evolving. In hospitality, people still search when money is involved. They check reviews, compare options, validate decisions. That behaviour is not disappearing.

What is changing is discovery. AI is taking the top of the funnel where people look for ideas and quick answers. But the bottom of the funnel, where bookings happen, still relies on search, brand presence, and trust signals.

If you stop investing in search now, you are not ahead of the curve, you are reacting blindly.

The real shift is this. Search is no longer just Google. It is happening across AI tools, social platforms, maps, and booking engines. The question is not whether to invest in search, it is whether you are visible wherever intent exists.

Winning now means covering three layers. Traditional search for conversion. AI search for visibility. Social discovery to capture demand early.

Most hotels are failing because their strategy is fragmented and outdated.

Search is not dead. Weak marketing is.

While growing, true AI Search (i.e. within AI Platforms of using AI Agents) remains a tiny percentage of overall search volume, and an even tinier percentage of traffic, to most websites.

The Googles of this world have read the writing on the wall and incorporated AI summaries into their results pages, giving consumers the best of both worlds. And (as far as we can currently understand) positioning in both cases is driven by the same factors, in particular mentions and reputation in the online space.

The end result is that traditional search is going nowhere fast. As Max points out repeatedly, hotels need to double down and increase their spend on online marketing, PR and reputation management to create the elements that will position them favorably irrespective of which route consumers take to try to find them.

Traditional search marketing is not dead, but the top of funnel is fragmenting as generative AI captures meaningful share of the top of funnel in the inspiration and research phases. The question is no longer whether AI will influence demand, but how much share it will capture and how it will reshape the booking flow.

Brands will influence this outcome by choosing how they participate — either directly via AI-native experiences (e.g., ChatGPT apps) or through integrations (e.g., Model Context Protocol (MCP)) — while AI platforms evolve to take share from both meta players and, potentially, OTAs. The implications for hotel distribution are significant: in a meta-like model, brands retain more control, while in an OTA-like model, AI platforms gain leverage over distribution, margin, and the customer relationship.

While the technology is new, the underlying dynamics are not — both brands and AI innovators will seek to expand their spheres of influence, and for hotel marketers and executives who care deeply about owning the guest, the choices made in the coming months will have a lasting impact on brand value.

Search is not dead, not even close. Google made $62.7 billion, fully 55% of the company’s revenue, from search ads alone last quarter. Hell, their growth in the quarter was almost as big as ChatGPT’s revenues… for all of 2025. We should all be “dying” like that. 

Given that Google gets almost 6 trillion search queries each year, AI Overviews and AI Mode are probably the most used AI tools on the planet — possibly bigger than all other AI answer engines combined. 

That doesn’t mean that search — and more importantly, your guests’ behavior — isn’t evolving. It is. Guests frequently use AI early in their discovery journey, then add search later, comparing prices and seeking out particular properties or brands. 

Your job then isn’t to think in terms of “search or AI.” It’s to think about “search and AI,” making sure that you appear no matter where guests might look for you. And that’s not as hard as it might sound.

Pay attention to rate parity, driving positive guest reviews, and traditional SEO practices. Together, they help you appear when guests use traditional search and when they use AI. 

Search isn’t dead. It’s evolving. Now you must evolve too.

Evolved, not extinct. Traditional search marketing isn’t dead, and those declaring “R.I.P. Search” aren’t entirely off base – they’re just mistaking evolution for extinction. What’s changing isn’t the value of search, but the playbook. For hotels, the path to discovery is splintering across Google, AI Overviews, ChatGPT, Claude, and other AI-driven experiences. But those platforms still need to find, interpret, and trust your content somewhere. That’s why SEO isn’t disappearing; it’s becoming more foundational. The old search-engine-first approach that dominated the last decade is losing ground to content that’s genuinely useful, well structured, fast, and easy to navigate.

What the “search is dead” crowd misses is that AI discovery still runs on many of the same signals strong SEO always has: relevance, clarity, site experience, authority, and content that actually answers the user’s question. In that sense, SEO should’ve always been people-first. For hoteliers, that means search is still worth investing in, but not with a rankings-at-all-costs mindset. It’s about being the best answer wherever travelers are searching, whether that’s Google, Maps, metasearch, or an AI interface. The brands that win won’t be debating whether search is dead—they’ll be the ones showing up wherever travelers look, getting cited, considered, and booked.