In a significant development, the Australian Revenue Management Association (ARMA) - a major peak body representing revenue and yield management in the hospitality and tourism industry - has officially endorsed Intellisoftware Pty Ltd's AI-driven Revenue Management System (RMS) Hotel RevBoost as part of a broader strategic partnership with the company.
Accor, the largest hotel operator in Australia, announced today a new partnership with pay.com.au. As part of this partnership, Accor’s lifestyle loyalty programme, ALL – Accor Live Limitless, has become pay.com.au’s first hotel and experiences transfer partner.
Hilton (NYSE: HLT) has today announced a global ambassador partnership with Indian actress, producer, philanthropist, and entrepreneur, Deepika Padukone. The partnership is an extension to Hilton’s first global marketing platform, ‘Hilton. For The Stay,’ in India, spotlighting why it matters where you stay amid continued demand for travel in the region.
Travel Meet Asia boasts over 500 attendees, with over 200 carefully selected Indonesian buyers and a diverse range of exhibitors, featuring industry leaders from notable companies like Bintan Resorts, Frasers Hospitality, Royal Caribbean International, and many more. The event offers a personalised business matching system for guaranteed meetings and a comprehensive two-day conference programme exploring trends in the Southeast Asian travel landscape.
Thailand’s position as the world’s leading “lifestyle” travel destination was the hot topic of debate at Thailand Tourism Forum 2024 (TTF), held at InterContinental Bangkok yesterday as AI emerged as a key driver to the future success of the country’s tourism industry.Founded by Bill Barnett, TTF is Thailand’s leading platform for travel and tourism discussion. Industry leaders from government and private sectors come together each year in January at the eagerly awaited annual forum for insights and indicators for the future trends of the sector.“Every tourism outfit and hotel are AI companies whether they realize it or not,” said Mr Barnett, who is also managing director C9 Hotelworks. “With the lightening development of AI, this is a call to action for hospitality to return to its roots of a service culture as technology frees up human resources and allows our industry to focus on what is important – people. AI is not a shadow cast over hospitality, it’s a bright shining light.”
Bangkok will once again play host for the upcoming Thailand Tourism Forum 2024.Topping the event whose theme is ‘Time for Growth’ will be Aditip Panupong from Google giving insight into how AI is changing the country’s tourism sector.Featuring the leading stakeholders and speakers from across the industry, including Patrick Both, Area General Manager, Luxury & Lifestyle Thailand, IHG Hotels & Resorts, the event will be held at the newly refurbished InterContinental Bangkok, starting at 3pm on Monday January 15.
In its three years since entering the Chinese market, voco hotels has experienced noteworthy growth, capitalizing on the existing hotel market and demonstrating a commitment to environmental sustainability through the lens of art to provide an enjoyable and sustainable travel experience.
HUALUXE Hotels and Resorts, joined by brand ambassador Jingting Bai and three esteemed cultural heritage practitioners, recently came together at HUALUXE Beijing Xinan for a captivating brand experience event, "Embracing Chinese Culture with HUALUXE". Seamlessly merging Chinese intangible heritage traditional crafts like tie-dye, shadow puppetry, and Kingfisher feather art with modern dance, the event offered guests a vibrant sensory immersion into Chinese culture and aesthetics. This year, remaining steadfast in its philosophy, all HUALUXE properties continue to infuse Chinese elegance with cultural heritage experiences, ensuring that the essence of China's rich cultural heritage is intricately woven into every HUALUXE stay.
On the occasion of the International Housekeepers Week (10th – 16th Sept), Hilton India today announced #YouAreTheSparkleAndShine, a heartwarming digital campaign and a first-of-its-kind initiative aimed at shining the well-deserved spotlight on the tireless efforts of the housekeeping teams in the hospitality industry, marking the first time that the industry’s housekeeping heroes are being celebrated with a dedicated digital campaign.
Australians will now be able to earn more than just endorphins after a workout when travelling, with leading fitness brand, Peloton, and Australia’s largest hotel operator, Accor, announcing a new partnership today.
In a groundbreaking move that is likely to reshape the Indian hospitality landscape, Cozzet Hotels & Resorts has proudly unveiled its latest venture: the “ Cozzet Collection”. Cozzet Hotels & Resorts is affiliated with Cygnett Hotels & Resorts. The objective is to support small and medium-sized unbranded hotel owners and help them improve their technology, marketing, and business know-how. The economy hotel and resort segment is the fastest-growing sector amidst the broader hospitality sector, however, budget hotels do not have access to the latest technology and business solutions.
PHIST (Phuket Hotels for Islands Sustaining Tourism), Southeast Asia’s biggest sustainability event for the travel and hospitality industries, is back with a bang this September with an energizing full-day forum headlined by one of the region’s most inspiring leaders: KP Ho, the founder of Banyan Tree Group and pioneer of Laguna Phuket.
He will be joined in a Double Bill by community advocate, artist and “maximalist” hotel designer, Bill Bensley, who will be interviewed by PHIST organizer Bill Barnett. KP Ho will be interviewed by David Johnson of Delivering Asia Communications.
Accor, the largest hotel operator in Australia and New Zealand, hosted its first ever Pacific Leaders EMPOWERED Conference and Awards with more than 400 general managers and senior leaders from Accor attending from Australia, New Zealand, Fiji, French Polynesia, and across the world.
La Vie Hotels & Resorts, one of Asia Pacific’s leading and fastest growing independent hotel management companies, is today officially announcing the launch of its new lifestyle brand, NOOE, alongside its first NOOE resort, a new build island resort in the tropical paradise of the Maldives.
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) today (28 April) announced the findings of a study on “A Decision Support System for Post-COVID Tourism Policy Formation and Monitoring”. The study developed a cloud-based social listening platform, TOUROMETER, to measure Hong Kong residents’ sentiment towards visitors and tourism development as well as visitors’ sentiment towards Hong Kong tourism.
Almost nine in every 10 mainland Chinese say they miss traveling abroad. This, coupled with economic optimism, bodes well for a strong rebound of what was once the world’s largest outbound travel market. “Outbound Rebound: The Return of Chinese Travelers”, the latest industry report presented by global marketing agency Finn Partners and professional research consultancy Consumer Search Group indicates that mainland Chinese travelers intend to boost their pre-pandemic pace of overseas travel this year.
Founded by Jamsetji Tata, Indian Hotels Company Limited’s (IHCL) iconic brand Taj was established in 1903 with the opening of The Taj Mahal Palace, Mumbai. For over a century it is renowned for its world-class service of genuine warmth and sincere care. In today’s dynamic environment, with ever changing consumer behaviour and in keeping with its legacy of service excellence, India’s largest hospitality company sharpens its focus on customer experience with the introduction of Care@Tajness.
As Thailand’s tourism industry powers its way into an accelerated period of recovery, with international arrivals pouring in and China poised to create the next big wave, what’s the ensuing step for the Kingdom? The world has changed over the last three years so how is Thailand innovating to reshape the sector or is it back to the days of mass tourism?
For the first time ever, fans from around the world can explore the faraway lands of their favorite holiday films with an exclusive overnight stay at the original Hobbiton™ Movie Set. Russell Alexander is inviting guests to his family’s property to live like Bilbo Baggins and retreat to The Shire™ for an overnight stay at Hobbiton, as featured in the famed The Lord of the Rings and The Hobbit film trilogies.
COVID-19 has changed how we holiday: out with crowding into airports to fly to distant resorts; in with staying close to home. Although this might seem an effective way to support local tourism while containing the virus, research by Ph.D. student Mr Wilson Au, Dr Nelson Tsang and Dr Clare Fung of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University reveals a downside of “staycationing”. In Hong Kong, many holidaymakers confined to local hotels during the pandemic have begun to behave badly, taking a toll on staff’s mental health. This timely study highlights the need for hotels to remove incentives for staycationers to cause trouble and create an environment that brings out the best in guests.