Hilton hotels throughout Malaysia launches WORK HARD - PLAY HARD
Hilton (NYSE: HLT) hotels throughout Malaysia launches WORK HARD - PLAY HARD, a new look at meetings and events ensuring your event is as beneficial to your company as it is to you.
Press Releases
Expedia Group Data: Insights into Chinese Travelers’ Hotel Habits and Preferences
- Expedia Group and Ipsos, a leading market research company, released findings from the Hotels.com™ Chinese International Travel Monitor (CITM) survey. The survey reveals hotel booking habits and preferences for the world's largest travel population, providing enormous potential for U.S. hotels to adapt to the evolving demands of Chinese travelers.
AI, biometrics and blockchain set to dominate discussion at ITB Asia 2018
ITB Asia, 'Asia's Leading Travel Trade Show', will focus on the interdependence of travel and technology this year, under the overarching conference theme of "Travel Reimagined". Key leaders in travel and tech will provide profound insights on the major trends provoking disruption across the travel industry whilst analysing how companies are innovating to stay ahead. Hosted at the Sands Expo and Convention Centre in Marina Bay Sands, the conference will take place from 17 - 19 October 2018.
Westin Hotels & Resorts Announces the Appointment of Huang Xuan as New Well-being Brand Advocate of Greater China
Westin Hotels & Resorts, part of Marriott International, has announced the appointment of Huang Xuan as the new well-being brand advocate for Greater China. As part of his appointment, Huang Xuan will be featured in a new brand campaign video available in-room at all Westin hotels in China. The collaboration aims to further underscore the Westin brand's approach to wellness and encourage an active lifestyle, helping guests prioritize well-being even on the road.
Marriott International to Debut on Alibaba’s ‘Tmall Super Brand Day’
Marriott International (NASDAQ: MAR) today announced its inaugural participation in Alibaba's 'Tmall Super Brand Day' slated for 28th July 2018, the first hospitality company to do so. Tmall is Alibaba's Chinese-language e-commerce platform for brands and retailers, with access to over 500 million annual active consumers across Alibaba's China retail marketplaces.
PATA and Skal Sign MOU
PATA and Skal have signed a Memorandum of Understanding to share knowledge through research and publications, to reciprocate in event participation, to support mutual agreed advocacy positions, and to enhance access for the benefit of members of both organisations.
ITB China 2018: bigger and better! - Closing Report
Satisfied top-quality buyers and visitors - 15,000 attendees in total - well-attended ITB China Conference with 4,000 attendees - Timekettle and TravelFlan won 2018 ITB China Start-Up Award - many pre-registrations for next year's show: 15 to 17 May 2019.
ITB Asia sees record number of new exhibitors for its 11th show in Singapore
ITB Asia, 'Asia's Leading Travel Trade Show' is already exceeding expectations on exhibitor numbers, recording a 20.8% increase in new exhibitors signing up for the show, versus the same period last year. This comes after the enormous success of last year's 10thanniversary show which saw record-breaking numbers with 113 countries exhibiting at the event.
PolyU Hosted Inaugural World Summit for Deans of Independent Schools of Hospitality and Tourism
Initiated and hosted by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU), the first ever World Summit for Deans of Independent Schools of Hospitality and Tourism was held at Hotel ICON on 27-29 May 2018. The Summit provided a unique platform for deans of 40 institutions from more than 20 countries and regions to discuss and define the future course of strategies for hospitality and tourism schools, and to share solutions to common issues in an effort to promote further growth of hospitality and tourism studies within comprehensive universities.
Ctrip teams with Hyatt to open its first flagship store
The online flagship store allows over 300 million Ctrip members to access Hyatt hotels in the Greater China region and will extend to Hyatt hotels globally in the near future.
One Belt, One Road, One Tourism International Conference Announcement and Call for Papers
One Belt, One Road, One Tourism International Conference Announcement and Call for Papers:
Key industry brands connect at Secutech India and showcase latest innovations in security and fire & safety sectors
The 7th edition of Secutech India closed following a successful three days of trading, networking and sourcing between key players in India's security and fire & safety sectors. The event was held at the Bombay Exhibition Centre in Mumbai from 5 - 7 April 2018, and was jointly organised by Asian Business Exhibition and Conferences Ltd (ABEC) and Messe Frankfurt Trade Fairs India Pvt. Ltd.
PolyU Study Finds How Hotel Loyalty Programmes Can Boost Brand Relationship Quality
Well-designed hotel loyalty programmes can increase members' satisfaction and improve the quality of their relationships with the associated brands, according to Dr Ada Lo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and her co-authors. In a recently published article the researchers highlight the loyalty programme features that are most effective for building brand relationship quality (BRQ), and how BRQ contributes to outcomes such as members' word of mouth recommendations and purchase intention.
Can South Korea sustain a surge in tourism from the PyeongChang 2018 Winter Olympics? Asks GlobalData
The Winter Olympics and the Olympic Games are two of the world's biggest sporting events and consequently attract large spectator and huge audience numbers from all over the globe. Airlines and hotels benefit from increased tourist flows – both international and domestic – to the city where the Games are held, and so the city of PyeongChang can expect more demand and hence higher prices.
Dusit International now accepts Alipay at its hotels and resorts in Thailand, offering more convenience for Chinese travellers
Dusit International, one of Thailand's foremost hotel and property development companies, has rolled out Alipay at its hotels and resorts in Thailand to cater to Chinese travellers who prefer to make quick and secure payments via mobile.
Experts to take the stage at the ITB China Conference 2018
Top Speakers from major travel companies, such as Ctrip, one of the biggest online travel agencies in China, as well as Google, Expedia Affiliate Network, VisitFinland, Wyndham Hotels, Tencent, Meituan, China Tourism Academy will provide exciting insights into their expanding markets in the conference of the second edition of ITB China (16 – 18 May 2018 in Shanghai). This think tank of Chinese travel, co-hosted by TravelDaily will provide up-to-date key insights of these seven areas: 'Destination', 'Travel Tech', 'Corporate Travel & MICE', 'Online Travel', and – for the first time – 'Unique Travel', 'Business Travel' and 'Education & Job'.
Oaks Hotels & Resorts caters to growing demand from international travellers with launch of new dedicated Chinese website
In a bid to meet the growing demand for self-contained, serviced accommodation from international markets, leading accommodation provider Oaks Hotels & Resorts has launched a brand new, dedicated Chinese website in time for the Chinese New Year.In 2017, visitors from China overtook those from New Zealand as Australia's biggest tourism market, with figures more than tripling over the past seven years*.Further to this, 6.16 million Chinese visitors travelled overseas during Chinese New Year 'Golden Week' in 2017, a seven per cent increase from the previous year, and is poised to break travel records again in 2018, reinforcing the need for hoteliers to offer dedicated Chinese services to cater to this burgeoning source market.To this end, Oaks Hotels & Resorts has gone live with its new Chinese website, providing Chinese travellers with an easy-to-use booking engine, exclusive promotions and source of travel inspiration to assist with holiday and business travel planning.To celebrate, the online platform will offer Chinese visitors a 20% discount on bookings made on Oaks Hotels & Resorts' Chinese website between 1st January and 1st February 2018, with no deposit required, a flexible 72 hour cancellation policy, and pay on arrival facilities, plus access to a range of thoughtful services and amenities as part of the hotelier's Chinese 'guì bīn' – or VIP – program.Launched earlier this year, Oaks Hotels & Resorts' 'guì bīn' program has proved successful since being introduced at select CBD and leisure properties across its network, enabling the hotelier to attract a new level of Chinese visitors who appreciate customary conveniences when travelling.The initiative has seen the implementation of UnionPay facilities at select hotels, the addition of traditional Asian meals at participating properties' in-house restaurants, access to 24 hour Wi-Fi, Chinese speaking staff, and the inclusion of dental kits and slippers in hotel rooms and apartments, all of which are motivating factors that can influence accommodation decisions.Terms and conditions apply, subject to availability; available at select properties in Australia and New Zealand only. Must book between 1st January and 1st February 2018.For more information and to book, visit http://www.minorhotels.com/en/oaks/*ABC News (online), Chinese poised to overtake Kiwis as Australia's biggest tourism market, 27 October 2017.
Fujita Kanko's Japan-Based Hotels Implement Multilingual AI Chatbot
Leading Japanese hotelier Fujita Kanko Inc. is implementing a multilingual chatbot that uses artificial intelligence (AI) to handle guest inquiries on the websites for some of its Japan-based properties that are attracting a growing number of international guests. Website visitors can use the chatbot in Japanese, English, Traditional Chinese, Simplified Chinese, or Korean to receive 24/7 assistance. If the chatbot fails to answer any questions, human operators are available to provide assistance between 8:00 a.m. and 10:00 p.m. Japan time.
PolyU Study Urges Hotels to Engage the Facebook Generation
Hotels should make greater use of social media to evaluate their performance from the customer's perspective, according to Dr Bona Kim (Ph.D. graduate) and Dr Sam Kim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-researcher in a recently published study. Having analysed hundreds of online hotel reviews, the researchers identified the hotel features that customers find most satisfying and dissatisfying. Their results provide helpful suggestions for how hotel managers can make effective use of social media to monitor and respond to customers' positive and negative experiences.
Centara Hotels & Resorts sets out 5 year vision and strategy for growth
Following Centara's recent announcement that it had strengthened its management team by welcoming back seasoned industry professional Markland Blaiklock, in a newly formed role of Deputy CEO, the group has now released its significant expansion plans for the next five years.