At the recent, CHAT 2018 (China Hotel and Tourism Forum) in Shanghai, Kevin King, COO of Shiji, was invited to deliver a keynote speech on "Hotel Operation Technology". As one of the largest hospitality conferences in China, CHAT aims to explore new ideas for hospitality industry future development with trade professionals.
Just a few short weeks ago, the latest jewel in the crown for Macau's City of Dreams (COD), threw open its doors with all the glamour and glitz one would expect from this Zaha Hadid - designed superstructure - named MORPHEUS.
Beijing July 31st, 2018, Shiji Group established operations in Sydney, Australia to manage the growth and customer care in the Pacific. With over 8,000 hotels using Shiji products in the region and international offices in Singapore, Malaysia, Hong Kong and Macau it became evident that to keep with Shiji's tradition of customer service, an office was needed for Australasian customers.
Expanding Gimmonix's reach into the Indian market, CEO Andrew Spektor is excited to announce that newly launched Indian OTA Kailash Parbat Holidays PVT Ltd. is one of its newest Travolutionary clients.
B2 Hotels, one of the biggest hotel chains in Thailand, are enjoying a significant boost in occupancy following installation of Guestline's award winning property management, central reservation and distribution solutions to power the day-to-day management of each property.
OTA Insight, the cloud-based data intelligence platform for the hospitality industry, has announced a series of key partnerships in the Australia-New Zealand-Pacific region, as it continues to be a target growth market for the company. With recent signings including Staywell Hospitality, Punthill Apartment Hotels, Ovolo Hotels, Doma Hotels and Reflections Holiday Parks. OTA Insight's focus on the region will allow even more hotel partners to directly benefit from its suite of revenue intelligence solutions. To accommodate the region's growing demand for OTA Insight's services, the company has invested in expanding its staffing and support efforts. This exciting growth announcement precedes OTA Insight's invitation to speak at the NoVacancy Accommodation Business Expo in Sydney, Australia from July 17 - 18.
The Joint Venture of Alibaba Group (NYSE: BABA) and Marriott International (NASDAQ: MAR) today announced it is spearheading Marriott International's facial recognition check-in pilot with Fliggy, Alibaba's travel service platform. This announcement comes hot off the heels of the joint venture's recent global rollout of the Post Post Pay (PPP) functionality and redesigned storefront on Fliggy, to continually elevate the travel experience for tech-savvy Chinese travelers.
Angie Hospitality, developer of the world's first enterprise-class, cloud-managed interactive guest room assistant, built specifically for the hospitality environment, announces that its Head of Global Sales, Michael Vargosko, will participate in a "Tech Panel" educational session at the NoVacancy Accommodation Expo, taking place July 17th and 18th at the ICC Sydney Exhibition Centre in Australia.
IHG® (InterContinental Hotels Group), one of the world's leading hotel companies, announced that InterContinental® Hotels & Resorts has collaborated with Baidu to introduce the next generation of intelligent hospitality. Smart Rooms, which are powered by artificial intelligence, are expected to improve and redefine customer hotel experience in China's hospitality industry. From now on, guests staying at InterContinental Beijing Sanlitun and InterContinental Guangzhou Exhibition Centre will be amongst the first to enjoy the AI Smart Rooms. A total of 100 AI powered Club InterContinental suites will be available at InterContinental hotels in gateway cities and key destinations across China within the year. Customised for InterContinental Hotels & Resorts, the AI solution is developed by Baidu's DuerOS Platform. It integrates AI technology with hotel operations, and this is supported by hardware upgrade and cloud service. Unlike traditional guest rooms, the newly launched AI Smart Room will fully embrace voice control technology to deliver a more natural human-computer interactive experience. For instance, guests will be able to freely switch settings between work and leisure modes, and enjoy a more convenient and seamless room service experience. This solution will also further fine-tune the current backstage management system, including customising information and resetting devices, making hotel management a simpler task.
Hospitality Technology Next Generation (HTNG) announces companies registered to attend this year's Asia-Pacific Conference on 24-26 July at the JW Marriot, Macau.
AUSCA the robotic egg chef has clinched M Social Singapore the "Best Business Innovation Award" at the Singapore Tourism Awards 2018.On 17 November 2017, M Social Singapore successfully launched the world's first Front-of-House Autonomous Service Chef Robot prototype, 'AUSCA' to the hospit ality industry.
Released exclusively as an e-book, The Hotel Yearbook 2022 - Technology in China will appear in June 2018. It will feature editorial contributions from travel and hospitality technology opinion leaders in China and around the world, sharing insights on how technological trends in the hotel industry will affect China's burgeoning hospitality sector.
DeepFlight produces the world's highest performance personal submarines. On May 3, 2018, Four Seasons Resort Maldives at Landaa Giraavaru will become the first place to launch submarine excursions in DeepFlight's most advanced model yet: the Super Falcon 3S.
Marriott International, Inc. (NASDAQ: MAR) announced its redesigned storefront on Fliggy, Alibaba's travel service platform, and the rollout of Post Post Pay (PPP) functionality across more than 1,000 Marriott hotels globally. Through the digital solutions, Marriott International elevates both the online and offline travel experience for Chinese consumers.
At a time technology is disrupting businesses on a regular basis, it is vital to amalgamate those which are integral to build an 'intelligent business' than playing a wait and watch game. In a service industry like hospitality, it is all the more critical to adopt consumer facing technology with shortest of delays so that the first-mover advantage can be reaped. Artificial Intelligence (AI) and Machine Learning (ML) are such compelling technological innovations which help hotel operators to be really intelligent to stay ahead of the competition. These tools will really help hotels to understand the customer preferences in advance and offer tailor-made offerings even before the customer checks into the hotel. How far the hotel players are amalgamating such technology tools into their day-today affairs? Akshay Nayak tries to find out answers:
Japan already has the world's smartest toilets, but now there are smart shoes, furniture and accessories.You might remember Nissan's 2016 marketing maneuver, when the Japanese carmaker introduced a line of self-driving chairs that could autonomously glide together using cameras and sensors.This time, the auto innovators have taken aim at traditional hospitality and everyday objects.
DHISCO Inc., the world's leading hospitality distribution company, announced today a partnership with CHINAonline that will dramatically expand its reach into the world's largest and fastest growing outbound tourism market.
FCS Computer Systems, a leading global provider of comprehensive hospitality guest services applications and solution design services, has announced the integration of its FCS Connect solution with Savioke's Relay, a cutting-edge, fully-autonomous indoor delivery robot. With the integrations taking place at the Hotel Jen Tanglin and Orchardgateway Singapore, guests at both properties can now experience a level of service that is as convenient and seamless as it is revolutionary.
TrustYou, the world's largest guest feedback platform, announces today its latest partnership with Taj Hotels Palaces Resorts Safaris. With the majority of hotels based in India, this collaboration comes as a strategic win and a great success for TrustYou and its constant global expansion goals, especially in the APAC area. Taj Hotels is known for its unique collection of iconic hotels, authentic palaces, beach resorts and wildlife safaris lodges across India, North America, United Kingdom, Africa, Middle East, Malaysia, Sri Lanka, Maldives, Bhutan and Nepal.
Crave Interactive, the world leading developer of cloud-based digital guest service solutions for hotels, today announced the new luxury Lancaster Bangkok Hotel has commissioned Crave T-Mini tablets in each room to provide 5-star guest services and room controls.