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One Year On: The Sorcery Holds
Opinion Article
Yesterday

One Year On: The Sorcery Holds

One year after launch, South Palms Resort and Spa Panglao's 20,000-device IoT infrastructure has run without guest-facing failures, validating the invisible-by-design technology approach.

Terence Ronson
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Panglao, Philippines
Hotelogix sees instant adoption of BIR compliance among Philippine hotels
Opinion Article
3 days ago

Hotelogix sees instant adoption of BIR compliance among Philippine hotels

Hotelogix, a BIR-certified cloud PMS, reports that ~75% of 3–5 star hotels in the Philippines have adopted certified systems as tax compliance becomes a deal-breaker in tech procurement.

Sivaprasad  Gangadharan
By Sivaprasad Gangadharan, Chief Sales Officer, Hotelogix
Philippines
Hotel Indigo Bali Seminyak Beach Taps Canary To Elevate the Guest Experience With AI
Supplier News
July 8

Hotel Indigo Bali Seminyak Beach Taps Canary To Elevate the Guest Experience With AI

Hotel Indigo Bali Seminyak Beach has deployed Canary's AI Guest Messaging platform, enabling instant multilingual responses across 100+ languages throughout the guest journey.

Canary Technologies
Canary Technologies
Seminyak, Indonesia
Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem
Supplier News
July 1

Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem

Fitzroy Island Resort replaced fragmented legacy software with the Agilysys cloud-native ecosystem, cutting night audit time by four hours per shift and enabling AR reports to be configured in under five minutes.

Agilysys Inc
Agilysys
Australia
Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem
Supplier News
July 1

Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem

Fitzroy Island Resort replaced fragmented legacy software with Agilysys's cloud-native platform, cutting night audit time by four hours per shift and enabling automated financial reporting in under five minutes.

Agilysys Inc
Agilysys
Fitzroy Island, Australia
Hotel Essencia in the Philippines upgrades to Hotelogix to modernize operations and drive growth
Supplier News
June 17

Hotel Essencia in the Philippines upgrades to Hotelogix to modernize operations and drive growth

Hotel Essencia in Dumaguete City replaced its legacy PMS with Hotelogix's cloud platform, gaining improved system stability, third-party integrations, and broader online distribution capabilities.

Hotelogix
Hotelogix
Dumaguete City, Philippines
Shiji Enhances Book&Pay Marketplace to Accelerate Connectivity Between Global Supply and Corporate Travel Demand in Greater China
Supplier News
June 15

Shiji Enhances Book&Pay Marketplace to Accelerate Connectivity Between Global Supply and Corporate Travel Demand in Greater China

Shiji's Book&Pay marketplace upgrade connects 290,000+ hotel properties with China corporate travel channels including Ctrip and Meituan, adding automated bookings, cross-border payments, and digital invoicing.

Shiji Favicon
Shiji
China
Ad Apply Now!
Radical Innovation Hospitality TECHNOLOGY

Radical Innovation is an initiative that challenges creative thinkers and visionaries in hospitality TECH to pioneer compelling innovations that fuel the future of the hospitality and travel industries.  

Radical Innovation
Radical Innovation
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Shiji Expands Global Distribution Reach for Japanese Hotels through Partnership with JR Systems’ Rakutsu with
Supplier News
May 20

Shiji Expands Global Distribution Reach for Japanese Hotels through Partnership with JR Systems’ Rakutsu with

Shiji's Horizon Distribution integrates with JR Systems' Rakutsu with channel manager, giving Japanese hotels access to 300+ travel agencies and OTAs worldwide, with a focus on Asian inbound markets.

Shiji Favicon
Shiji
Japan
RakYim Siam Hotel’s Major Transformation in Bangkok Powered by Shiji’s Integrated Tech Stack
Supplier News
May 15

RakYim Siam Hotel’s Major Transformation in Bangkok Powered by Shiji’s Integrated Tech Stack

The Bangkok property, formerly Maitria Mode Sukhumvit 15, deployed Shiji's cloud-based PMS, POS, and reputation tools to support its relaunch as a Thai lifestyle hotel.

Shiji Favicon
Shiji
Bangkok, Thailand
Pan Pacific Hanoi Elevates Luxury Hospitality with Shiji’s Infrasys POS, Driving Seamless Service and Operational Excellence
Supplier News
May 12

Pan Pacific Hanoi Elevates Luxury Hospitality with Shiji’s Infrasys POS, Driving Seamless Service and Operational Excellence

Pan Pacific Hanoi implemented Shiji's Infrasys POS across all F&B outlets to streamline operations and enhance guest personalization.

Shiji Favicon
Shiji and Pan Pacific
Hanoi, Vietnam
Every Robot was Kung-Fu Fighting!
Opinion Article
May 1

Every Robot was Kung-Fu Fighting!

Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.

Mark Fancourt
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Shenzhen, China
Hard Rock Cafe Hua Hin goes live with Shiji Infrasys POS
Supplier News
April 24

Hard Rock Cafe Hua Hin goes live with Shiji Infrasys POS

The restaurant, located in Hilton Hua Hin Hotel, deployed the new POS system to handle high-volume dining and retail operations more efficiently.

Shiji Favicon
Shiji
Hua Hin, Thailand
Sri Panwa Phuket Introduces Mobile-First Guest Engagement With Canary Technologies
Supplier News
April 17

Sri Panwa Phuket Introduces Mobile-First Guest Engagement With Canary Technologies

Sri Panwa Phuket deploys Canary's platform for AI-powered communication and seamless arrivals at the top-ranked luxury resort in Thailand.

Canary Technologies
Canary Technologies and Sri Panwa Group
Thailand
HITEC TOKYO Held for the First Time in Japan
Press Release
April 16

HITEC TOKYO Held for the First Time in Japan

The world's largest hospitality tech conference establishes its first Asian presence through a partnership with RX Japan.

HFTP Favicon
HFTP
Tokyo, Japan
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
DEEP BLUE HOTEL & HOT SPRINGS AUSTRALIA ACCELERATES OPERATIONAL AND GUEST EXPERIENCE BENEFITS WITH AGILYSYS TECHNOLOGY FORWARD SOLUTIONS
Supplier News
April 9

Deep Blue Hotel & Hot Springs Australia Accelerates Operational and Guest Experience Benefits with Agilysys Technology Forward Solutions

Deep Blue Hotel Hot Springs implemented eight Agilysys solutions including PMS, POS, and spa management to unify operations across its wellness resort.

Agilysys Inc
Agilysys
Australia
The Imperial Hotels & Resorts rolls out Amadeus Web Solutions to elevate its digital presence across Thailand
Supplier News
April 2

The Imperial Hotels & Resorts rolls out Amadeus Web Solutions to elevate its digital presence across Thailand

The Thai hotel group replaced its WebBuilder platform with Amadeus technology across 15 properties to support direct bookings and a four-brand relaunch.

Amadeus Favicon
Amadeus Hospitality
Thailand
Fliggy goes live with bookings via AI interface
Supplier News
March 25

Fliggy goes live with bookings via AI interface

Fliggy's AI bookings surged 800% during Spring Festival, with attraction tickets up 24-fold as consumers shift from AI search to task execution.

Fliggy
Fliggy
China
CLLIX Apartments & Hotels Expands Flexkeeping Rollout Following Pilot Success at Brisbane Skytower
Supplier News
March 24

CLLIX Apartments & Hotels Expands Flexkeeping Rollout Following Pilot Success at Brisbane Skytower

CLLIX achieved 413% ROI and saves 112 hours monthly in room allocation after deploying Flexkeeping at Brisbane Skytower.

Flexkeeping Favicon
Flexkeeping
Brisbane, Australia
Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS
Supplier News
March 12

Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS

Shiji's POS system has been operational since July 2024 on the luxury train route between Bangkok and Singapore, streamlining dining operations.

Shiji Favicon
Shiji
Singapore
Wharf Hotels improves hotel budgeting with localised Financial Planning & Analysis in FairPlanner by Fairmas
Case Study
March 11

Wharf Hotels improves hotel budgeting with localised Financial Planning & Analysis in FairPlanner by Fairmas

Wharf Hotels replaced Excel-based budgeting with FairPlanner software, reducing manual work and improving forecasting accuracy across 60% of properties in China.

Kinza Raheel
By Kinza Raheel, International Marketing & Communications Manager, Fairmas GmbH
China
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HN Original
World Panel

Three things every hotel GM should know before taking their first steps with AI

Henri Roelings
By Henri Roelings
Expert Views (12)
Juanjo Rodriguez
Juanjo Rodriguez

Fix your data first. Compset, segmentation, rate mapping, etc. AI is only as good as the data behind it and most "AI failed" stories are really mapping stories. The bottleneck moves from analysis to decisions. When analysis takes minutes instead of days, the question becomes who decides, how fast, and which old meeting you can delete.

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Terence Ronson
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