The article focuses on predictive analytics and machine learning applications for demand forecasting and competitor analysis, with Australian hotels reporting 15% booking increases for July-August.
Crown Resorts will deploy mobile check-in, AI messaging, and digital upselling tools across properties to modernize guest touchpoints without requiring app downloads.
Paradise Resort implemented HiJiffy's AI platform achieving 531 bookings worth AUD $750K through automation, with 82% guest engagement on WhatsApp messaging.
The author reflects on AI applications while attending the CX Malaysia conference as a keynote speaker.
Ireckonu warns that global hotel chains may face regulatory crackdowns for storing Chinese guest data outside the country, violating local residency laws.
Hotelogix, a globally leading provider of cloud-based hospitality technology solutions, announced that Hillside Country Home Golf & Resort in Thailand has chosen its full-stack Hotel PMS to digitise operations while laying the foundation for future growth. This strategic move underscores Hillside’s commitment to operational excellence, seamless automation, and delivering top-notch guest experiences.
Chinese online travel platform Fliggy – the travel division of Alibaba Group – is leading the way as the first Chinese online travel player to adopt a multi-agent approach to building AI-powered products in order to prepare for the shift from ‘online travel agencies’ to ‘omni-intelligent travel agents’.
Hotelogix, a globally leading cloud-based hospitality technology provider, said that Viroth's Hotel, a reputable luxury property in Cambodia, has upgraded to its multi-property management system. With this strategic move, the management aims to modernise multi-property operations with efficient centralised control, drive sustainable growth and enhance overall guest experience.
Hotelogix, a globally leading cloud-based hospitality technology provider, said that Angkor Paradise Hotel in Cambodia has successfully upgraded to its all-in-one hotel property management system (Hotel PMS). With this strategic move, the management aims to modernize property operations, drive sustainable growth and enhance overall guest experience.
The Parnell Hotel & Conference Centre, a celebrated independent property in Auckland’s oldest suburb, has migrated from Clarity Hospitality to Mews, the leading operating system for hospitality. This move has brought significant operational time savings and revenue gains for the hotel, while amplifying its charitable mission.
From 15 – 17 October 2025, the global travel technology community will gather at the Sands Expo and Convention Centre, Singapore (Level 1, Hall B) for Travel Tech Asia 2025. Co-located with ITB Asia and MICE Show Asia, the event unites the brightest minds, pioneering technologies, and most influential leaders in the travel and tourism sector. Over three days, executives, innovators, and thousands of attendees will meet to showcase solutions, forge partnerships, and shape the future of how the world travels.
Shiji, the global hospitality technology leader, is proud to announce that MGM Grand Paradise has selected Daylight PMS, Shiji’s next-generation cloud property management system, to power operations at its flagship resorts in Macao: MGM Macau and MGM Cotai. Large-scale integrated resorts like such as these MGM locations welcome thousands of guests daily and operate with the highest demands for functionality, stability, and data security. Daylight PMS is designed to meet these needs with enterprise-grade scalability, a cloud-native architecture, and advanced guest-centric features. By centralizing operations and ensuring seamless integrations across the resorts, Daylight PMS will support MGM’s commitment to delivering world-class experiences.
At HITEC 2025 in Indianapolis, we sat down with Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, to explore the evolving role of hotel content management, data accuracy, and distribution, particularly in the complex Chinese market. Natalie also shared her candid views on AI in hospitality, the importance of operational control, and the risk of losing the entry-level roles that built today’s industry leaders.
Hotelogix, a globally leading cloud-based hospitality technology provider, said V Mansion Boutique Hotel and Athena Hotel in Laos have upgraded to its multi-property management system to streamline and centralise operations. In addition, Souphattra Serviced Apartment, their sister property, has also migrated to Hotelogix. The move aims to modernise group-level management, automate daily functions, and enable scalable growth through digital transformation.
Hotelogix, a globally leading cloud-based hospitality technology provider, has implemented e-invoicing for hotels operating in Malaysia. With this, hospitality entities in Malaysia using Hotelogix Hotel Property Management System (Hotel PMS) can automate the whole process—generating e-invoices directly from the system to get them verified through the Malaysian tax authority's website. Most importantly, it assists hotels in becoming compliant with tax regulations.
One of the world’s largest and leading hotel companies, IHG Hotels & Resorts, is helping event planners and buyers navigate the maze of endless travel options with its immersive Mind Lobby activation at AIME 2025 (The Asia Pacific Incentives and Meetings Event) in Melbourne, 10-12 February 2025.
Shiji, the global hospitality technology innovator, is proud to announce that Seda Hotels has chosen the Infrasys Cloud POS solution to streamline operations and enhance the F&B guest experience across its 12 locations. Based in the Philippines, Seda Hotels is known for its blend of contemporary design, exceptional service, and Filipino hospitality and is a part of Ayala Land Inc., one of the largest and most diversified property developers in the country.
Hotelogix, a globally leading cloud-based hospitality technology provider, said that Araw Hospitality Group in the Philippines has migrated to its Hotel Property Management System (Hotel PMS) with multi-property management features to efficiently and centrally manage its group-wide operations. The management at the Philippines-based hospitality entity also aims to realize its future expansion plans by adding new properties on the comprehensive technology platform provided by Hotelogix.
Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, is pleased to announce the successful implementation of its cutting-edge Vingcard Allure door locks enabled with Mobile Access by mi-pad Queenstown in New Zealand. An award-winning modern and sophisticated property with an eye for adopting the industry’s most recent advances, mi-pad Queenstown with its solutions by Vingcard ensures maximum safety and a smart tech-oriented stay experience that always delivers personalized convenience from the moment a guest arrives.
The China Hospitality Technology Alliance (CHTA) successfully hosted the Future Travelers 2024 Global Conference in Shenzhen on November 1-2. The event gathered industry C level leaders, tech innovators, and experts to discuss and explore the future of travel and hospitality technology namely AI and digital transformation .