A story of change | Mitsis Group's Sustainability & CSR Report 2023

As we reflect on another year of dedication to sustainable growth and responsible hospitality, I am proud to present our 2023 Sustainability & CSR Report. At Mitsis Group, our commitment to excellence goes hand in hand with our unwavering dedication to sustainability, social responsibility, and ethical governance. This year, we have continued to make significant strides in our efforts to create a positive impact on the environment, empower our communities, and ensure that our guests can travel sustainably.

Level 5: a&o Venice is the first hostel in Europe to achieve the maximum GreenSign sustainability standard

Recently, composters on the roof of the house have been recycling organic waste from breakfast/dinner. The plants in the hostel benefit from the nutrient-rich fertilizer produced in this way. Arben Maliqi: "Our goal is to be the first European hostel chain to be CO2-neutral in 2025. For us, net zero means reducing our own ecological footprint to a minimum and offsetting the rest." a&o is already the only hostel chain in Europe to show the individual CO2 value per booking on all reservations and guest invoices.