Sustainability
Vienna Joins UN Tourism’s International Network for Sustainable Tourism Observatories
UN Tourism has welcomed Vienna as the newest member of the International Network of Sustainable Tourism Observatories (INSTO). With this, Vienna becomes part of a global alliance of 46 destinations dedicated to monitoring tourism’s economic, environmental and social impact at the destination level.
Ten Percent of the Products Consumed at RIU’s Hotels in The Balearic Islands are Locally Produced
In just two years, RIU Hotels & Resorts has doubled the amount of local products used at its hotels in the Balearic Islands. This figure stood at 5.7% in 2023, before increasing to 7% in 2024 and reaching 10% in 2025. This amount is calculated as a percentage of the hotels’ total spending and represents a significant milestone for the chain, which intends to continue increasing the proportion of local products used in the coming years as part of its Proudly Committed sustainability strategy, supporting the community and reducing the company’s scope 2 carbon emissions.
Accor launches new White Paper on Sustainable Development in Greece
Accor proudly announces the launch of its white paper, Sustainable Expansion of Greek Tourism, an industry report exploring how sustainability can drive long-term growth and resilience in Greece’s tourism sector. In 2024, Greece welcomed a record-breaking over 35 million international visitors, reaffirming its status as one of the world’s top travel destinations.
BWH Hotels launches carbon calculator for its UK properties as guests say they’d pay more for sustainable stays
BWH Hotels is enabling its 230 independent UK hotels to take control of their carbon footprint with the launch of a new carbon calculator.
Increasing visibility of sustainability attributes and performance helps
The role of sustainability information in business travel is increasingly critical, particularly for hotel groups like Radisson Hotel Group, as corporate clients prioritize sustainability in their procurement processes. A growing requirement for sustainability data in corporate RFPs significantly impacts the competitiveness of hotels. Without rigorous sustainability information, hotels risk losing business from clients who now demand verified and transparent sustainability commitments. However, a crucial question remains: how trustworthy is the data if it lacks independent verification? Until sustainability claims are screened or mandated for verification, their reliability remains questionable.
The changing landscape for sustainability in lodging
Despite concern in many areas of society, it is clear that market forces are the most effective levers of change in sustainability.
Strengthening Ties with Local Communities: Pullman Paris Montparnasse’s Dedication to Community Impact
Preserving local communities and fostering meaningful connections are central to the Group. By cultivating strong relationships with local stakeholders, integrating Heartists® and aligning our operations with the unique needs and challenges of each community, we promote more responsible travel practices. This approach encourages our guests to experience a deeper, more authentic connection to the destinations they visit. For our team members, these efforts create opportunities to contribute positively to their own communities, often in partnership with organizations attuned to local needs, giving greater meaning to their daily work.
UN Tourism Strengthens Collaboration with Austria to Advance Sustainable Tourism
In Vienna, UN Tourism Secretary-General Zurab Pololikashvili held high-level meetings, reaffirming Austria’s important role in advancing sustainable tourism, including through having six of its villages as members of UN Tourism´s Best Tourism Village Programme and the region of Tyrol as one of the latest members of the International Network of Sustainable Tourism Observatories (INSTO).
A story of change | Mitsis Group's Sustainability & CSR Report 2023
As we reflect on another year of dedication to sustainable growth and responsible hospitality, I am proud to present our 2023 Sustainability & CSR Report. At Mitsis Group, our commitment to excellence goes hand in hand with our unwavering dedication to sustainability, social responsibility, and ethical governance. This year, we have continued to make significant strides in our efforts to create a positive impact on the environment, empower our communities, and ensure that our guests can travel sustainably.
Auditing Hotels: A Specialized Approach
Auditing hotels involves a unique set of tasks distinct from other types of audits. Certifications may encompass various departments, including Human Resources, Purchasing, Legal, Food & Beverage (F&B), Maintenance, Excursions, Housekeeping, Front Desk, Training, and Meetings, Incentives, Conferences, and Exhibitions (MICE). To effectively conduct these audits, an auditor must possess extensive knowledge of hotel operations. This includes an understanding of the dynamics between services and the complexities of both horizontal and vertical management. The primary role of the auditor is to gather evidence to ensure that the hotel complies with established standards. While some evidence can be visually assessed, many aspects require in-depth discussions to accurately evaluate the level of commitment from the staff. This necessitates strong interpersonal skills to gain the trust of the team and elicit an honest portrayal of the hotel's operations. The technical component of the audit is crucial, as it constitutes a significant portion of sustainability certifications for hotels. Auditors must acquire knowledge in areas such as HVAC systems, thermodynamics, water and wastewater management, energy efficiency, health and safety protocols, and chemical storage. Currently, there is no academic curriculum that provides the comprehensive knowledge and skills required for hotel auditors. As a result, many auditors must rely on self-directed learning or their personal experience within the hospitality industry to conduct effective audits. With the increasing demand for hotel certifications, there is a pressing need to establish structured support for auditors specializing in the hospitality sector. The credibility of certifications rests on the qualifications of the professionals conducting the audits. It is essential that auditors are equipped with the necessary expertise to meet and exceed the expected standards.
Pathway to impact
Verification and certification on hotel sustainability are a key element the success of a property's pathway to net zero and net positive impact. Hotels under the brand umbrella of Radisson Hotel Group are required to complete the online verification process of Hotel Sustainability Basics and / or be certified by a leading hotel eco-label. Quality is defined by the transparency of the program, regular audits conducted by well-trained auditors and third-party verification. It is also a great differentiator.
UN Tourism Launches National Open Innovation Challenge in Collaboration with France
UN Tourism has announced the UN Tourism National Open Innovation Challenge, in partnership with France. This groundbreaking collaboration marks a significant milestone as it is the first time UN Tourism and the Government of France have joined forces to empower innovation and entrepreneurship in the sector.
AENOR certifies the circular economy plans of RIU’s hotels in the Balearic Islands
RIU Hotels & Resorts continues to move forward with the Proudly Committed strategy after the circular economy plans in place at its hotels in the Balearic Islands have been certified by AENOR. The Riu Playa Park, Riu Concordia, Riu Bravo, Riu Festival and Riu San Francisco in Playa de Palma, as well as the Riu La Mola in Formentera, have received this certification.
Circular economy could reduce costs and carbon emissions in hospitality sector
A circular economy could boost the hospitality sector by reducing costs and making resources go further while at the same cutting greenhouse gas emissions, a new report finds.
Leading the Way in Eco-Design: Mercure Katowice Centrum, Poland
At Accor, sustainability is rooted at the center of our design strategy. In practice, that means that the Design & Technical Services teams channel their talent and creativity into ensuring that the strategy and the concepts they create have a positive impact on the environment and society. Our teams have developed specific construction guidelines for sustainability for each of our brands, while a rigorous selection criteria for design, and construction products and suppliers has been set to guarantee that all our partners ౼ from conception to production ౼ share our commitment to sustainability. With circularity and carbon reduction in mind, we have also begun using an eco-design measurement tool to analyze the environmental performance of our design concepts.
The 7 segments of sustainable tourists in Switzerland
Sustainable consumer behavior in hospitality encompasses actions that help preserve the environment, such as green purchasing, recycling and conserving natural resources. In the tourism context, this includes actions such as buying local products, saving water, reusing towels, conserving energy and reducing food waste. However, these behaviors and their motivations can vary significantly among different consumer groups. This makes it very difficult for hospitality actors to create sustainable offers – as what “sustainable” means varies between tourists and whether they will buy it or pay more for it is another under-researched question.