News

IRIS launches new UI & mobile ordering features to unlock upsell and revenue potential

IRIS, a global leader in digital ordering for the hospitality industry, today announces a suite of new features which are now available across its mobile ordering platform. Each one has been developed to positively impact operational efficiency and revenue for operators at the back end, whilst at the same time enhancing the guest experience to encourage orders and loyalty at the front end.

Concept Week: A global culinary adventure at the Museumcafé

At EHL Passugg, a pivotal experience awaits hotel management students in their 4th semester—the Concept Week, a highlight in their academic journey. This immersive undertaking serves as a paramount opportunity for students to apply their acquired knowledge in a practical setting. The primary objective is to collaboratively conceive and execute an F&B pop-up concept. During this week, the entire class forms a cohesive group, dividing themselves into specialized departments such as marketing, finance, kitchen, service, and logistics.

UrVenue Showcases Latest Venue Management Technology at the 2024 Bar & Restaurant Expo

Attendees of the 2024 Bar & Restaurant Expo will learn how to unlock incremental profit with the industry’s most robust venue management system from UrVenue. The company’s full-stack hospitality technology platform was purpose-built for individual lifestyle venues, including bars, lounges, nightclubs, dayclubs and mixed-use, eatertainment venues with multiple experiences. It enables operators to drive commerce, streamline operations, and enhance the guest experience.

Guest satisfaction and how its related to F&B culinary arts

Guest satisfaction within food and beverage and culinary is intricately linked to the overall dining experience, encompassing elements such as food quality, service, ambiance, and the influence of social media. Positive online reviews and engaging content can heighten satisfaction, while negative feedback may tarnish a restaurant’s reputation. Upholding exemplary culinary standards and maintaining a strong online presence are pivotal in the intersection of food and beverage and culinary arts departments.

Wynn Hosts World's Biggest Chinese Wine Competition of International Standard with "Wynn Signature Chinese Wine Awards"

Wynn Macau and Wynn Palace welcomed an international panel of 27 esteemed judges, including seven Masters of Wine, to participate in the inaugural Wynn Signature Chinese Wine Awards, the first-ever awards program dedicated to premium Chinese wines. Supported by Macao Government Tourism Office, the event is poised to be the world's biggest Chinese wine Competition of international standard with the winners to be announced at an awards ceremony at Wynn Palace on April 13. 

Building a Must-Experience Hotel Restaurant That Builds Loyalty and Drives Revenue

In the dynamic realm of hospitality, the role of a hotel restaurant extends far beyond just being a convenience for guests; it is a pivotal touchpoint in the guest journey, a significant driver of revenue, and an opportunity for profound engagement with both local and visiting patrons. The transformation of a hotel restaurant into a destination in its own right, hinges on a strategic blend of culinary excellence, ambiance, marketing acumen, and operational efficiency. This synergy is not merely about serving food but about crafting an experience that resonates deeply with guests and locals alike.

Mercure Hotels on Where to Eat in 2024

February is a whirlwind of festivities, from Chinese New Year to Mardi Gras, Valentine's Day, and Midterm breaks, packed into its short span. With the bonus day of leap year, we're given a brief pause to ponder a crucial question: what shall we eat this year? Fortunately, Mercure Hotels is ready to inspire guests, travelers, and anyone feeling a bit peckish, to embark on a journey of local discovery. Mercure's Bucket List is a selection of 50 handpicked food and drink experiences, revealing some of the world’s most authentically cool spots to eat – each conveniently located within the vicinity of a charming and well-connected Mercure hotel.

The Umstead Clinches Triple Five-Star Rating from Forbes Travel Guide for Fifth Consecutive Year

The Umstead Hotel and Spa, located amidst the serene landscapes of Wake County North Carolina, proudly announces its prestigious recognition by Forbes Travel Guide earning a coveted triple Five-Star rating for the fifth consecutive year. The publication renowned worldwide for its meticulous evaluations of luxury hotels, restaurants, and spas, has once again bestowed its highest honor to The Umstead. Notably, The Umstead secured the Five-Star accolade for its exceptional accommodations, and clinched another Five-Star rating each for The Umstead Spa, and for Herons, the hotel's acclaimed fine dining establishment under Executive Chef Steven Greene.

The law of unintended - or is it intended? - consequences coming to a restaurant near you.

Beginning in April this year, California will require fast-food chain restaurants with at least 60 national locations to start paying a minimum of $20 an hour. This is $41,760 a year plus benefits! Many recent graduates from 4-year colleges in many states do not enjoy salaries like these.