News

Building a Must-Experience Hotel Restaurant That Builds Loyalty and Drives Revenue

In the dynamic realm of hospitality, the role of a hotel restaurant extends far beyond just being a convenience for guests; it is a pivotal touchpoint in the guest journey, a significant driver of revenue, and an opportunity for profound engagement with both local and visiting patrons. The transformation of a hotel restaurant into a destination in its own right, hinges on a strategic blend of culinary excellence, ambiance, marketing acumen, and operational efficiency. This synergy is not merely about serving food but about crafting an experience that resonates deeply with guests and locals alike.

By Kai Urban, Director of Food & Beverage, Hilton Anaheim, Hilton

Marriott Executive Apartments, Dubai Creek select IRIS mobile dining to maximise F&B revenue potential

Marriott Executive Apartments, Dubai Creek, renowned for its commitment to exceptional guest experiences, has chosen IRIS, the leading provider of mobile F&B ordering platforms, to revolutionise their in-room dining services. This strategic move aligns with the hotel's commitment to innovation, enhanced guest journeys, and revenue diversification.

IRIS

Mercure Hotels on Where to Eat in 2024

February is a whirlwind of festivities, from Chinese New Year to Mardi Gras, Valentine's Day, and Midterm breaks, packed into its short span. With the bonus day of leap year, we're given a brief pause to ponder a crucial question: what shall we eat this year? Fortunately, Mercure Hotels is ready to inspire guests, travelers, and anyone feeling a bit peckish, to embark on a journey of local discovery. Mercure's Bucket List is a selection of 50 handpicked food and drink experiences, revealing some of the world’s most authentically cool spots to eat – each conveniently located within the vicinity of a charming and well-connected Mercure hotel.

Accor

Les Roches opens its campuses in Spain and Switzerland with new semester’s Open Days

Les Roches

The Umstead Clinches Triple Five-Star Rating from Forbes Travel Guide for Fifth Consecutive Year

The Umstead Hotel and Spa, located amidst the serene landscapes of Wake County North Carolina, proudly announces its prestigious recognition by Forbes Travel Guide earning a coveted triple Five-Star rating for the fifth consecutive year. The publication renowned worldwide for its meticulous evaluations of luxury hotels, restaurants, and spas, has once again bestowed its highest honor to The Umstead. Notably, The Umstead secured the Five-Star accolade for its exceptional accommodations, and clinched another Five-Star rating each for The Umstead Spa, and for Herons, the hotel's acclaimed fine dining establishment under Executive Chef Steven Greene.

Suited Hospitality

The law of unintended - or is it intended? - consequences coming to a restaurant near you.

Beginning in April this year, California will require fast-food chain restaurants with at least 60 national locations to start paying a minimum of $20 an hour. This is $41,760 a year plus benefits! Many recent graduates from 4-year colleges in many states do not enjoy salaries like these.

By Max Starkov, Hospitality & travel technologist and digital strategist, Hospitality Net

World croissant day - Sofitel launches its concept of Haute Croissanterie

January 30th is World Croissant Day. The perfect occasion for Sofitel to launch its Haute Croissanterie concept, which invites chefs around the world to reinvent the delicious French breakfast icon.

Accor

Coffee Break! Insights about coffee culture at EHL

At EHL Lausanne, where 4 tons of coffee is consumed per year, a unique survey was brewed, capturing the essence of coffee culture among its vibrant community. This exploration delved into the aromatic world of coffee, seeking to understand not just the consumption patterns, but the deeper, personal connections people have with their daily cup. From students to faculty, the survey painted a rich tapestry of preferences, habits, and cultural significances, offering a glimpse into the role coffee plays in the dynamic life of EHL. Join us as we unveil the findings and the story they tell about our beloved beverage.

By Julneth Rogenhofer and Roberto Bertinetti

Condé Nast Traveller Launches The ‘UK’s Top New Restaurant Awards’

Condé Nast Traveller, the global authority on high-end travel, has launched their inaugural Top New Restaurant Awards. The awards will showcase the best of what’s new on the UK food scene. From fine dining spots in major cities to cool new concepts off the beaten track – as well as up-and-coming and game changing talent – the awards will highlight the best from across the country.

cntraveler.com

United Kingdom

FX BYT Celebrates 1MM Restaurant Reservations Milestone

FX Book Your Table crossed the one million milestone in reservations created across systems in 2023. This achievement reflects not just the capabilities of FX BYT's cutting-edge features but also the widespread adoption and trust placed on the software by restaurants and hotels alike.

IDS NEXT

Hilton Introduces StiR Creative Collective – A New Recipe for F&B Innovation

With a mission to create and deliver innovative and original food and beverage experiences, Hilton today announced the launch of StiR Creative Collective. An in-house consulting and development arm reimagining hotel food and beverage with dynamic, relevant, and commercial solutions, StiR offers unparalleled expertise in strategy, concept creation and branding to both affiliated partners and independent hospitality operations in the Americas and Europe, the Middle East, and Africa (EMEA).

Hilton

sbe's Sam Nazarian Announces Strategic Partnership With Global Music Icon Marc Anthony

As an equity partner in sbe, the landmark alliance marks the first hospitality venture for Marc Anthony and his entertainment company, Magnus, and signals a major milestone in the continued growth and evolution of sbe as international innovators changing the future of hospitality.

sbe

All Food and Drink Made by Robots at CES 2024, Ranked from Worst to First

If you came to CES 2024 hungry, there was no shortage of robots whipping up tasty eats and drinks live on the showroom floor. Brands were touting automated food and drink robots with a little something for everyone.

CNET

Shiji and OpenTable Partner to Elevate Dining Experiences

Shiji, the global hospitality technology innovator, and OpenTable, the world's leading provider of online restaurant reservations and diner feedback, have teamed up to bring richer insights to the customers of Shiji using Infrasys Cloud Point Of Sale (“POS”). This partnership brings together two of the industry's top technology solutions, allowing Shiji restaurants to better understand and serve their customers. With this integration, restaurants can deliver exceptional dining experiences, build out diner profiles and encourage feedback from guests.

Shiji

New Year, New You? The wellness beverages that will cure you in 2024

The new year is synonymous with new opportunities. A blank page upon which to set new intentions and objectives. A renewed impulse to eat and drink healthily after indulging in festivities. So, what will be quenching our thirst in 2024? New technologies in F&B production alongside consumer preferences for easy, convenient health products which fit neatly into our daily routines have spurred a boom in the functional beverage segment... let's take a closer look at the welllness beverage trends of 2024.

EHL

W Barcelona boosts F&B guest spend by 60% with IRIS’ mobile ordering

W Barcelona, situated on the famous Barceloneta Boardwalk, partnered with IRIS, the leading provider of digital F&B and guest experience platforms, to offer a broader digital ordering experience resulting in a boost in revenue and efficiencies.

IRIS

Food and beverage industry trends 2024: Culinary harmony unveiled

In the wide-ranging Food and Beverage industry, global trends are increasingly important. As cultures intertwine and borders blur, the industry must cater to a palate that is constantly evolving and universally connected. Here, we delve deep into the international choreography that makes F&B a globally harmonized experience.

EHL

The Complete Guide to Cocktail Ice

Just as “clothes make the man,” in today’s cocktail culture, ice makes the drink. Gone are the days when ice was merely a means to chill. Now, it is recognized as a crucial ingredient that can either enhance or detract from the overall flavor, aroma and presentation of a cocktail.

Hilton