As many of us have left the pandemic behind in 2022 and begun traveling again, airlines have begun seeing profits. Some tourist destinations also recorded the highest-ever RevPAR (revenue per available room, a key hotel performance indicator).
Vegan, vegetarian, flexitarian, dairy-free, gluten-free, ovo-pescatarian, fruitarian – there are lots of diets out there and, significantly, more and more people are adjusting their habits away from the starchy, fried and meat-focused Standard American Diet (SAD). Underpinning any operational changes made to accommodate this societal shift, though, is the data.
The majority of hospitality businesses will have suffered at some point or another in the past few years, with the immediate and knock-on effects of Covid-19 lockdown measures massively curtailing revenues and profits while causing widespread closures throughout Europe.
We would be remiss to write a series of articles on generating more wine sales without devoting one column to the most serious issue of drinking and driving. The statistics are almost mind-numbing; every day, some 30 lives are lost due to crashes caused by drunk driving. To reframe this in a less abstract way, in the time it takes a party of four to go through a bottle – say, roughly an hour – another person has died from an alcohol-related death.
Coffee - so much more than just a drink - more a way of life. The director David Lynch is famously quoted as saying that “even a bad cup of coffee is better than no coffee at all”. While the amount that is either good or bad for your health is still unresolved, coffee remains the most popular beverage in the world with more than 400 billion cups consumed each year. More important than the sun rising in the sky, once the taste and kick are floating around in your blood system, it seems that the day is ready to start. Senior lecturer in Food & Beverage Management, EHL's Alain Berruex takes us through some lesser known coffee facts and explains the love story between EHL and this luxuriant beverage.
It’s been quite a while since we’ve reported on scoured grapes or any other form of distilled spirit from the pomace from a wine fermentation tank or any other residual grape material. Each country has a proud tradition of turning leftover lemons into boozy lemonade, but perhaps the pinnacle of these is cognac, and knowing more about this liquor will help you to sell practically any aperitif or digestif.
Every successful F&B program should take into account major dietary trends and societal shifts, rather than just allergies and intolerances. This is becoming increasingly evident in the latest industry reports, such as the 2022 Plant-Forward Opportunity, elaborated in collaboration with The Culinary Institute of America, Food for Climate League, and the Menus of Change University Research Collaborative.
The wine auction market affords an opportunity for the hotelier to add bottles to the property’s cellar that may not be available through conventional means, namely continual repurchasing orders through wine merchants. A restaurant can use auctions to fill in vintage years missing from a particular chateau or adding some ‘spice’ to a wine list with interesting, cult or hard-to-find bottles.
According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per available room (RevPAR) will exceed 2019 annual levels in 2022. This is driven by the accelerated recovery of average daily rate (ADR) which first occurred during the third quarter of 2021.
Everywhere You Look it’s Bleeding 🩸. The Patient is So Messed Up it’s Not Even Funny. It Will Never Fix Itself. You Need CORE On Your Side. Cost, Operations, Revenue, Execute.
Do you dream of making a professional dent on the Food & Beverage landscape but don't have four years of study-time available? Then EHL's CREM course (Culinary & Restaurant Management certificate) might just be your winning ticket. This intensely rich, fast-paced program offers key insights into the professional world of restaurant management. Ideal practical learning for future entrepreneurs armed with motivation, creative vision, critical thinking and a service-oriented mindset.
This running column has been all about wine, but alas this age-old alcohol is only a subset of the overall F&B program for any hotel property. It makes little sense to build an extensive wine selection – or for that matter contemplate any wine purchase – without first consulting the restaurant manager, the F&B director and, in some cases, the GM.
“Everything is getting more expensive every day!” Is that how you feel about today’s inflation? Consumer prices at grocery stores, for example, had increased 13.1% in July 2022 from a year before.
In economic science, the tragedy of the commons occurs when individual users, who have open access to a resource without shared social structures or formal rules that govern access and use, act independently according to their own self-interest and, contrary to the common good of all users, cause depletion of the resource through their uncoordinated action. The concept originated in an essay written in 1833 by the British economist William Forster Lloyd, who used a hypothetical example of the effects of unregulated grazing on common land in Great Britain and Ireland. But how does this apply to Chinese cultural table habits and ways of tackling food waste?
No matter how impeccable service a restaurant provides, chances are it will still receive negative online reviews from time to time. Recently, some top-rated restaurants in San Francisco and New York, including those with Michelin stars, began receiving a blitz of one-star ratings on Google with no description or photos (Morales, 2022). The owners believed those leaving one-star ratings had never dined in their establishments. Moreover, soon after the reviews, they all received emails from the reviewers who claimed the responsibility.
For two decades, Swiss wines have occasionally created a buzz. In 2007, a tasting of the best Syrahs in the world, organized by the Grand Jury Européen, surprisingly placed Swiss wines at the top. Then, in the same year, Bettane et Desseauve awarded the prize for the best foreign wine (non-French) to a Cornalin from Valais. These premises of notoriety were reinforced through articles in various foreign media.
The Impression is an ideal place to meet with colleagues for a lunch break or with friends for a Sunday brunch. The terrace offers a cocooning and relaxed atmosphere to enjoy the first rays of sunshine!
"Based on its global advertising audience reach numbers, Instagram has at least 1.452 billion users around the world in April 2022. This figure suggests that 23.4% of all people aged 13 and above around the world use Instagram today" - datareportal.com.
To be successful in the food and beverage industry, it is important for hotels and catering programs to pay close attention to consumers and what trends guests are craving.
Almost every aspect of hotel F&B operations was disrupted during the height of the pandemic.