Appointments

Sally Russell has been appointed as General Manager at Burgh Island Hotel

Burgh Island Hotel, the legendary Art Deco retreat set on its own tidal island off the South Devon coast, is celebrating a transformative first year under the leadership of General Manager Sally Russell, who has led a programme of operational modernisation, expanded guest experiences and strengthened the hotel's commitment to sustainability and community engagement.

Joshua Hargrove has been appointed as General Manager at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

With more than two decades of hospitality leadership experience, Joshua Hargrove returns to Marriott’s Waikiki Collection as General Manager of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, and Sheraton Princess Kaiulani Waikiki Beach. Most recently, he served as General Manager of The Westin Maui Resort & Spa, Kaanapali, where he guided the renowned resort through a period of continued growth and guest experience excellence.    As General Manager of two legendary properties, Hargrove oversees nearly 900 associates. His arrival comes at an important time for both hotels. The iconic Moana Surfrider, now celebrating 125 years of hospitality, recently completed a comprehensive property-wide transformation. The enhancement included all 791 guestrooms and suites across its three distinct wings, a refreshed historic lobby, a new oceanfront event venue and the restoration of the Surfrider Wing name, marking the final chapter of a thoughtfully phased resort-wide transformation. Meanwhile, the 71-year-old Sheraton Princess Kaiulani completed a renovation of all 664 guestrooms and suites in its Ainahau Tower in 2024. The hotel is currently enhancing its award-winning Splash Bar, further elevating the guest experience in the gathering space on the lobby level of the Ainahau Tower.  A native of Washington State, Hargrove has previous general manager experience on Oahu at the Prince Waikiki Hotel; he has also held leadership positions at the Westin Kaanapali Ocean Resort Villas, the former Modern Honolulu and at The Royal Hawaiian, a Luxury Collection Resort, a member of Marriott’s Waikiki Collection. Hargrove gained acclaim for his steady and compassionate leadership during the Maui wildfires in August 2023, helping navigate an unprecedented crisis while ensuring the well-being of associates, guests and the local community. He is the current chairman of the Maui Hotel & Lodging Association, and a past Chairman of the statewide organization, the Hawaii Lodging & Tourism Association. He has won numerous state-level awards for his exceptional leadership in the hospitality industry. Among them are Forty Under 40, 20 for the Next 20, and Young Professional Leader of the Year. 

Nicolas Senes has been appointed as General Manager at Four Seasons Hotel Hangzhou at West Lake

Four Seasons Hotel Hangzhou at West Lake announces the appointment of Nicolas Senes as General Manager. Bringing extensive international leadership experience across Europe and Asia, Nicolas joins the award-winning lakeside retreat with a proven track record in operational excellence, thoughtful leadership, and developing high-performing teams through strong mentorship. His people-first approach and unwavering commitment to service excellence will further strengthen the hotel's position as one of China's most distinguished luxury destinations.

Isabelle Matter has been appointed as General Manager at Hayes Mansion San Jose, Curio Collection by Hilton

Hayes Mansion, Curio Collection by Hilton, one of San Jose’s most distinguished historic landmarks and storied hotels, has appointed Isabelle Matter as its new general manager. A respected hospitality leader with more than 20 years of executive experience spanning luxury, lifestyle, and full-service hotels, Matter will oversee all operations for the property as it continues to evolve its identity as a modern California estate rooted in a legacy of hosting, thoughtful service, and the rich history that has made the property a treasured part of San Jose for more than 120 years.

Jace Conrad Wirth has been appointed as General Manager at Omni Mount Washington Resort & Spa

Omni Mount Washington Resort & Spa is pleased to announce the appointment of Jace Conrad Wirth as General Manager of Bretton Woods Ski Area. With nearly two decades of leadership experience at mountain resorts across North America, including Cannon Mountain in New Hampshire and Granby Ranch in Colorado, Wirth will oversee year-round operations at Bretton Woods Ski Area, providing strategic leadership across mountain operations, guest experience, community relations and long-term growth initiatives.

Jason Birney has been appointed as Executive Vice President & General Manager at Live! Casino & Hotel Philadelphia

Cordish Gaming Group, the gaming division of The Cordish Companies, today announced Jason Birney has been named Executive Vice President & General Manager of Live! Casino & Hotel Philadelphia, the world-class gaming, dining, and entertainment destination located in the heart of South Philadelphia's Stadium District.

Ajit Singh Gandhi has been appointed as General Manager at Hyatt Centric Sector 17 Chandigarh

Hyatt Centric Sector 17 Chandigarh today announced the appointment of Ajit Singh Gandhi as General Manager, effective July 1, 2026. In this role, Ajit will oversee all aspects of the hotel's operations, commercial strategy, colleague culture and guest experience, while further strengthening Hyatt Centric Sector 17 Chandigarh's position as a vibrant lifestyle destination at the heart of the City Beautiful.

Nicolas Renouf has been appointed as Resort Manager at Omni Mount Washington Resort & Spa

Omni Mount Washington Resort & Spa is pleased to announce the appointment of Nicolas Renouf as Resort Manager. A seasoned hospitality executive with deep expertise and experience at four- and five-star hotels across North America, Europe and the Middle East, including InterContinental Boston, Four Seasons Palm Beach and Grand Hotel Kempinski Riga, Renouf will oversee day-to-day resort operations while working alongside Managing Director Michael Medeiros. In his role, he will help advance strategic business initiatives, elevate the guest experience and drive operational excellence as the resort enters an exciting new chapter.

Allan Bella has been appointed as General Manager at Kimpton George Hotel

Kimpton Hotel George has announced the appointment of Allan Bella as its new General Manager, who will oversee all aspects of hotel operations, team development, guest satisfaction and strategic market positioning for the Capitol Hill property. Bella comes into this role with more than 12 years of hospitality leadership spanning independent, branded and lifestyle hotels across the United States.

Farah Jaber has been appointed as Managing Director, Southeast Asia at Palladium Hotel Group

As Palladium Hotel Group advances its international growth strategy and strengthens its focus on high-value luxury and lifestyle destinations, the Spanish hospitality group has appointed Farah Jaber as Managing Director, Southeast Asia. Reporting directly to CEO Jesús Sobrino, Jaber will lead the group's strategy, growth and operations across the region, spearheading Palladium Hotel Group's expansion and the development of its portfolio of Luxury & Lifestyle, High Energy and All-Inclusive brands across Southeast Asia, including BLESS Collection Hotels, The Unexpected Hotels, Only YOU Hotels, TRS Hotels and Grand Palladium Hotels & Resorts, throughout Southeast Asia.

Pascha Bhatti has been appointed as General Manager at W New York – Union Square

W Hotels’ recently revitalized global flagship property, W New York - Union Square, is pleased to announce the appointment of Pascha Bhatti as its new General Manager. With over 17 years of international hospitality experience and a strong foundation across the Marriott luxury brands including W Hotels and The Ritz-Carlton, Pascha brings extensive expertise in hotel concept development, brand positioning, and operational excellence to the newly transformed property.