London. Oslo. Paris. And Your City – Start 2026 Together with HSMAI Europe
HSMAI Europe announces three major 2026 events: Commercial Strategy Week in London, Room for Growth in Oslo, and a new Leadership Development Camp in Paris.
News
2026 Starts Here: Events, Ideas, and the Conversations Shaping Hospitality
HospitalityNet will launch a new website in January and run a year-long AI campaign while providing a curated calendar of 2026 industry events.
Hospitality Financial Leadership: The Luggage
A former hotel executive recalls lessons in leadership and respect during a 1989 corporate conference at The Empress Hotel following its major renovation.
By David Lund, The Hotel Financial Coach, David Lund
Donna Rae Garff Marriott, Cherished Wife, Mother, Grandmother, and Community Leader, Passes Away at Age 90
The wife of Marriott Chairman Emeritus Bill Marriott died at 90 after 70 years of marriage, having been central to the hotel family's legacy.
Day One Deliberation: The First 5 Strategic Moves to Define Your Year
TRAVHOTECH offers five strategic priorities for hospitality leaders to focus on during the first weeks of the year to ensure meaningful improvement and competitive advantage.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Where Is the Hospitality Industry Headed in 2026?
Industry executive argues that while Agentic AI will dominate 2026 hospitality trends, success depends on using technology to enhance rather than replace human service.
By Alan Young, VP, Strategy | Hospitality, Infor
'Every day something's coming down the pipe': How the CEO of Booking Holdings responds to a crisis
Booking Holdings CEO Glenn Fogel shares his crisis management playbook after navigating 20+ years of global disruptions including 9/11, pandemics, and wars.
Cheers to 25 Years of Gratitude and Growth
Agency founder DJ Vallauri reflects on 25 years of business growth, thanking long-term team members and hotel partners while highlighting $6,000+ in charitable donations.
The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
Horst Schulze's ILHA keynote distinguished between hotel products and true hospitality, advocating for human-centered service leadership over technology-driven solutions.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Luxury with soul: Jordi Caralt on redefining hospitality through emotion and purpose
Jordi Caralt, Corporate GM of Hidden Hotels with 30+ years experience, discusses transforming luxury hospitality through emotional connections, authentic experiences, and values-driven leadership over material excess.
Swire Hotels: “Houses, Not Hotels” and the Art of Staying Different
Swire Hotels' managing director discusses the company's 'Houses, not Hotels' philosophy, expansion to 15-18 properties by 2030, and growth in Chinese domestic travel demand.
Vijay Patel Named Tourism Champion of the Year
Patel manages 20 hotels across five states and serves on multiple industry boards including IHG Owners Association Global Board of Directors.
ISHC Honors Bruce White with the Pioneer Award at ALIS
ISHC will honor the late White Lodging founder at ALIS 2026 for pioneering dual-brand hotels and transforming franchising relationships.
The HOTEL Yearbook 2026 explores “Converging Forces – The Future is Hybrid by Design”
The annual industry publication examines how hotels blend digital-human operations, featuring insights from executives on AI, sustainability, and guest personalization.
New Chair: CHLA Advocacy Critical for California Hotels' Future
Kristi Allen of Ensemble Allen will lead the association's efforts against predatory lawsuits and wage mandates affecting 6,000+ California hotels.
Shatterproof Honors Marriott International President and CEO Anthony Capuano for Leadership in Ending Addiction Stigma
Capuano will be honored at the ninth annual Hospitality Heroes Reception during ALIS 2026 for his advocacy in supporting industry workers affected by substance use disorders.
Another Star, same ambition to redefine hospitality
Another Star CEO discusses the company's $685M refinancing and strategic plans following citizenM's integration into Marriott Bonvoy.
How Hospitality Leaders Are Navigating Talent, Tech, and Capital Shifts
AETHOS consulting identifies five critical competencies hotel executives need for 2026, as tightened capital, labor shortages, and tech demands reshape leadership requirements.
By Andrew Hazelton, Managing Director, AETHOS Consulting Group
Blending Tradition and Innovation at The Belfry: A Conversation on the Future of Guest Experience
The Belfry's Senior Finance Director discusses how the iconic UK golf resort balances tradition with technology to create meaningful guest connections.
By Florencia Cueto Pedrotti, Director, Global Engagement & Sales Enablement, Shiji
Leadership Change as a Catalyst for Innovation in Hospitality
EHL study of 70 hospitality firms finds outsider CEOs and family ownership structures drive stronger innovation after leadership transitions.
By Cédric Poretti and Hélène Ducrey