In 2019, hoteliers should prepare for a strategy shift in the realm of internal communications
In 2019, hoteliers should prepare for a strategy shift in the realm of internal communications. This year we will begin to see how mobile, real-time communication platforms positively impact company culture, team morale, and customer experience all at once. Team communication apps optimized for mobile let users collaborate remotely via peer-to-peer messaging or communication streams, conveying ideas in seconds.