Supplier News

May 24, 2018

Hcareers is Acquired by Virgil Holdings, Inc.

Virgil Holdings, Inc. recently announced that it has acquired Hcareers, the premier North American recruiting brand and platform in the hospitality sector, from DHI Group, Inc. (NYSE: DHX). The investment serves as a growth engine to expand Hcareers' capabilities as the next-generation career navigation, development and recruiting platform in the hospitality and restaurant industry. Funding was led by Genesis Park, a Houston-based private equity firm.

Hcareers

United States

May 24, 2018

Experience Hospitality’s ‘Most Innovative Technology’ at HITEC Houston with Beekeeper

Next month C-level hotel executives will meet in Houston to attend HITEC, the world's largest hospitality industry technology exposition and conference. One of the hottest solutions on the market today, Beekeeper, voted the "Most Innovative Technology" for 2018 by HTNG, will showcase its simplified, secure, and easy-to-use tool that stores in one convenient location anything a worker needs to excel in their daily routine. This award-winning workplace communication app is proving to be integral for engaging multi-lingual employees without emails. Discover how to connect colleagues across locations and departments in real time and provide a secure, automated, and relevant flow of employee information that is readily distributed, searchable, and measurable in one central hub, by visiting Beekeeper in Booth 1702, June 19 to 21, at the George R. Brown Convention Center in Houston.

April 12, 2018

Beekeeper Ranks No. 59 on SaaS 1000

Beekeeper, a digital workforce platform recently awarded the most innovative technology of 2018, has ranked No. 59 on theSaaS 1000, a prestigious index of Software as a Service (SaaS) companies algorithmically ranked by a number of growth indicators such as hiring trends and team expansion rates. As the SaaS product landscape continues to expand, lists like the SaaS 1000 are incredibly useful tools for SaaS pros to evaluate the groundbreaking trends that will shape our industry for years to come.

April 3, 2018

Las Vegas Hotel and Casino Hits the Operations Efficiency Jackpot When Using ALICE

Located in the heart of downtown Las Vegas, the Plaza Hotel & Casino has selected ALICE's housekeeping and maintenance software, ALICE Staff, to sync together their interdepartmental communication to increase operations efficiencies and employee accountability. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.

Las Vegas, Nevada, United States

March 15, 2018

Beekeeper Wins HTNG’s 2018 TechOvation Award

The 2018 TechOvation Award was presented yesterday to Beekeeper by Hospitality Technology Next Generation (HTNG) during the HT-NEXT Award Ceremony in San Diego. The TechOvation Award recognizes companies for innovative products new to the marketplace from 2017 or coming in 2018. Beekeeper earned the coveted award for its workplace app that digitizes hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems and communication channels within one secure, intuitive platform, Beekeeper is helping hoteliers exchange information, share property updates, and communicate best practices within or across departments in 30 languages.

San Diego, California, United States

March 9, 2018

With Beekeeper, ‘No Employee is Left Behind’ at 1 Hotel Central Park

Eco-chic brand 1 Hotels has been experiencing great success with internal team communication since it launched the digital workforce platform Beekeeper. Today three properties are using this tool as the hub of its internal communications operation, and each is finding new uses for staff engagement. Managers at 1 Hotel Central Park, located at 1414 6th Avenue in midtown Manhattan, say Beekeeper is engaging – and even addicting – noting that staff enthusiasm is skyrocketing.

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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

March 8, 2018

NAVIS Leaders Conference 2018 Sets Attendance Record, Exceeds Expectations

Attendees from previous years understand why NAVIS Leaders Conferences (NLC) always attracts such a large and inspired audience. With over two hundred attendees, the 2018 event celebrated a record number of participants with featured expert guest speakers from companies including MMGY Global, Marketo, TripTease, Flip.to, Miles Partnership, STR, and Hotel News Now as the exclusive media partner. Attendees were also treated to the unveiling of NAVIS Reveal, a business intelligence platform specifically designed for the changing needs of the hospitality industry.

Revinate, Inc.

January 24, 2018

Beekeeper’s ‘Bee School’ is Back in Session

Employee engagement is a big buzz word in hospitality, but few hoteliers truly understand its meaning. It's not just about satisfying employees; satisfied employees are there to "get" something from employment, but engaged employees are there to "give" something to the organization and its customers. In hospitality, an engaged employee will do everything possible to ensure an exceptional guest experience. It's a notable difference between doing a job and doing a job over and above what is asked; a desire to only make himself/herself successful vs. making the employee, the company and the guest successful; making a mutual commitment vs. a personal one.

January 23, 2018

Lodging Interactive Announces Rosella Virdo As Its Chief Operating Officer

PARSIPPANY, NJ -- Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the promotion of Rosella Virdo as its Chief Operating Officer. Ms. Virdo joined Lodging Interactive in 2009 and most recently served as Managing Director of CoMMingle, the company's Social Media and Reputation Management Division.

Lodging Interactive

Why Hospitality Net Leads B2B in Hospitality

January 17, 2018

FireKeepers Casino Hotel Rely on RFID Technology to Control Uniform Inventory and Employee Assignments

InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at FireKeepers Casino Hotel manages the Uniform inventory for 1,750 employees. FireKeepers joined MGM Entertainment, Caesars, and Harrah's as a part of InvoTech's extensive client portfolio of Casinos worldwide. Click here for more information on InvoTech's Linen, Laundry and Uniform Systems.

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Hospitality Net

January 12, 2018

New Guest Service Gold® Tourism Teaches Service Delivery Skills for Destinations

The American Hotel & Lodging Educational Institute (AHLEI) has launched a new tourism-focused version of its bestselling Guest Service Gold® training and certification program designed to arm all hospitality and tourism employees with the skills they need to deliver high-caliber service to every guest, every time.

Educational Institute

January 11, 2018

How a Small Guest Services Team Delivers Five-Star Service

Luxury Napa Valley hideaway Milliken Creek Inn & Spa, a member of the prestigious Four Sisters Inns collection, is using ALICE's concierge technology, ALICE Concierge, to help their four-person front desk team provide guests with the kind of exceptional concierge service expected of a much larger team.

January 9, 2018

How Shift Work Affects Restaurant and Hotel Workers

Two-thirds of restaurant and hotel workers say they get less than a week's notice of their shift schedule and 58% have had a shift canceled or changed at the last minute, according to research released today by TSheets.

TSheets.com

December 13, 2017

How This Luxury Wine Country Resort Overcame Staff Miscommunication

Renowned Wine Country getaway, Carneros Resort and Spa, has selected ALICE's concierge software, ALICE Concierge, and its guest text messaging technology, ALICE Guest, to improve front of house operations and elevate the guest experience. This implementation of ALICE leverages the company's integrations with both HotSOS and Springer Miller. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.

December 12, 2017

New Fairmont Austin High-Rise Hotel Will Manage 850 Employee Uniforms with the InvoTech Uniform System

InvoTech Systems Inc. announced the recent implementation of its Uniform System at the new Fairmont Austin Hotel opening in early 2018. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at Fairmont Austin will manage the uniform inventory for 850 employees soon after the property is operational, and the hotel joins InvoTech's extensive client portfolio of Hotels & Resorts worldwide. Click here for more information on InvoTech's Linen, Laundry and Uniform Systems.

December 6, 2017

Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade

The iconic Boston hotel XV Beacon has selected ALICE to enhance their internal communication, concierge operations, and guest engagement. The award-winning property (Travel + Leisure's #2 Best Hotel in the U.S, and #1 Best Hotel in Boston and #1 in the state of Massachusetts, as voted by the readers of Condé Nast Traveler), implemented ALICE's housekeeping and maintenance software ALICE Staff, ALICE's concierge software, ALICE Concierge, and ALICE's guest text messaging solution, ALICE Guest, in August of this year. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.

December 5, 2017

Beekeeper Hospitality Webinar Series Wraps with a Lesson on ‘Leadership and Followership’

In childhood, "Follow the Leader" was a fun and interactive game. In business, however, followership determines a person's livelihood and it can impact one's opportunity for advancement within the organization. Following the wrong type of leader can also be problematic. If the manager is too passive, employees may lack motivation to perform. If the leader is too aggressive, staff may lose self-confidence and end-up hating a job they were once eager to perform.

November 30, 2017

Hospitality Leadership Webinar to Address ‘Emotional Intelligence’ in the Workforce

Hospitality industry workers looking to hone their management skills in hopes of becoming better leaders and ultimately advancing their careers should plan to attend a webinar next week titled "Emotional Intelligence." Produced by workplace communication company Beekeeper, and led by renowned MBA professor and senior management expert Dr. Linda Herkenhoff, the 45-minute "Bee School" class will define EI as it relates to self-awareness, relationship management, self-management and social awareness. Dr. Herkenhoff will discuss how human emotions influence an employee's quality of work, personal health, achievement goals and self-esteem, and she will address how emotional intelligence can be leveraged to maximize employee productivity, enhance customer service, increase employee retention, foster employee commitment and create a healthier workplace.

November 29, 2017

Hotel Operations Technology Has Reduced Staff Communication Complications By Some 60-70%, Says Resort GM

Aruba's Amsterdam Manor Beach Resort, which implemented ALICE's full suite of hospitality technology products in August of this year, can already report meaningful improvements in staff communication and guest satisfaction. The intimate and picturesque resort, set on award-winning Eagle Beach, is using ALICE Staff, ALICE Concierge, and ALICE Guest to align its front of house and back of house teams, as well as provide its guests with convenient ways to get in touch with the hotel. ALICE is the hospitality industry's leading operations technology, connecting every department of a hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.