Human Resources Supplier News - Hospitality Net

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September 5, 2018

Beekeeper Improves Employee Communication for Feather Falls Casino, Lodge & Brewing Co.

When Oroville Dam's main and emergency spillways were damaged in February 2017, it prompted the evacuation of more than 180,000 people living downstream along the Feather River in Oroville, Calif. Among the evacuees were some of the 520 employees of the Feather Falls Casino, Lodge & Brewing Co. During this crisis, property managers, including Human Resources Director Rhonda Turner, had no way of communicating with staff - the majority of whom do not have a work email address. It was critical for management to determine if employees needed assistance, to explain the property's attendance and absence policies, and to see who could work pre-scheduled shifts and who could not due to relocation.

August 27, 2018

KTN Announces An Innovative New Front Desk Hospitality Certification Program

Now your front desk colleagues can be Certified in the Heart of Hospitality and achieve what will soon be a highly coveted industry designation of being CHH.

Kennedy Training Network (KTN)

August 16, 2018

Guestline appoints Sara Canatário as Product Marketing Manager

Award-winning global hospitality software business Guestline announces the appointment of Sara Canatário as product marketing manager, effective immediately. Canatário's arrival coincides with the growing presence of the company's products in Europe and she will work closely with Guestline's marketing and sales teams to further business growth within this region.

July 9, 2018

Sean Fitzpatrick Takes the Reins as CEO of OTA Insight

OTA Insight, the cloud-based data intelligence platform for the hospitality industry, today announced the appointment of Sean Fitzpatrick as the organization's next Chief Executive Officer, effective immediately. Fitzpatrick will succeed Adriaan Coppens, the company's Co-Founder and previous Chief Executive Officer, who has led the company since its founding in 2012 and played an instrumental role in growing OTA Insight into an industry-leading business intelligence provider that supports more than 30,000 hotel properties in 140 countries. Due to family reasons, Coppens expressed his desire to step down from the day-to-day management of the business. He plans to continue to serve the company as a non-executive board member on OTA Insight's Board of Directors. For more information, please review his recent blog post.

June 12, 2018

Handeholder Products Names Vice President of Operations and Product Development

Handeholder Products, Inc., an industry leader in tablet and mPOS (mobile point-of-sale) device mobility solutions, has named Neal Glazebrook as their Vice President of Operations and Product Development.

Handeholder Products, Inc.

June 12, 2018

Broadvine and Hotel Effectiveness Partner to Integrate Labor Management Data into Financial Performance Management Software

Broadvine, a leader in financial performance management software for the hospitality industry, announced today the completion of a full two way integration with Hotel Effectiveness. Labor costs are the most significant operating expense for hoteliers and essential for effective hotel management and improved profitability. This partnership will allow customers to manage and predict labor costs more accurately.

May 24, 2018

Hcareers is Acquired by Virgil Holdings, Inc.

Virgil Holdings, Inc. recently announced that it has acquired Hcareers, the premier North American recruiting brand and platform in the hospitality sector, from DHI Group, Inc. (NYSE: DHX). The investment serves as a growth engine to expand Hcareers' capabilities as the next-generation career navigation, development and recruiting platform in the hospitality and restaurant industry. Funding was led by Genesis Park, a Houston-based private equity firm.

The next-gen metrics that move hotel P&L

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May 24, 2018

Experience Hospitality’s ‘Most Innovative Technology’ at HITEC Houston with Beekeeper

Next month C-level hotel executives will meet in Houston to attend HITEC, the world's largest hospitality industry technology exposition and conference. One of the hottest solutions on the market today, Beekeeper, voted the "Most Innovative Technology" for 2018 by HTNG, will showcase its simplified, secure, and easy-to-use tool that stores in one convenient location anything a worker needs to excel in their daily routine. This award-winning workplace communication app is proving to be integral for engaging multi-lingual employees without emails. Discover how to connect colleagues across locations and departments in real time and provide a secure, automated, and relevant flow of employee information that is readily distributed, searchable, and measurable in one central hub, by visiting Beekeeper in Booth 1702, June 19 to 21, at the George R. Brown Convention Center in Houston.

April 12, 2018

Beekeeper Ranks No. 59 on SaaS 1000

Beekeeper, a digital workforce platform recently awarded the most innovative technology of 2018, has ranked No. 59 on theSaaS 1000, a prestigious index of Software as a Service (SaaS) companies algorithmically ranked by a number of growth indicators such as hiring trends and team expansion rates. As the SaaS product landscape continues to expand, lists like the SaaS 1000 are incredibly useful tools for SaaS pros to evaluate the groundbreaking trends that will shape our industry for years to come.

April 3, 2018

Las Vegas Hotel and Casino Hits the Operations Efficiency Jackpot When Using ALICE

Located in the heart of downtown Las Vegas, the Plaza Hotel & Casino has selected ALICE's housekeeping and maintenance software, ALICE Staff, to sync together their interdepartmental communication to increase operations efficiencies and employee accountability. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.

Las Vegas, Nevada, United States

March 15, 2018

Beekeeper Wins HTNG’s 2018 TechOvation Award

The 2018 TechOvation Award was presented yesterday to Beekeeper by Hospitality Technology Next Generation (HTNG) during the HT-NEXT Award Ceremony in San Diego. The TechOvation Award recognizes companies for innovative products new to the marketplace from 2017 or coming in 2018. Beekeeper earned the coveted award for its workplace app that digitizes hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems and communication channels within one secure, intuitive platform, Beekeeper is helping hoteliers exchange information, share property updates, and communicate best practices within or across departments in 30 languages.

San Diego, California, United States

March 9, 2018

With Beekeeper, ‘No Employee is Left Behind’ at 1 Hotel Central Park

Eco-chic brand 1 Hotels has been experiencing great success with internal team communication since it launched the digital workforce platform Beekeeper. Today three properties are using this tool as the hub of its internal communications operation, and each is finding new uses for staff engagement. Managers at 1 Hotel Central Park, located at 1414 6th Avenue in midtown Manhattan, say Beekeeper is engaging – and even addicting – noting that staff enthusiasm is skyrocketing.

March 8, 2018

NAVIS Leaders Conference 2018 Sets Attendance Record, Exceeds Expectations

Attendees from previous years understand why NAVIS Leaders Conferences (NLC) always attracts such a large and inspired audience. With over two hundred attendees, the 2018 event celebrated a record number of participants with featured expert guest speakers from companies including MMGY Global, Marketo, TripTease, Flip.to, Miles Partnership, STR, and Hotel News Now as the exclusive media partner. Attendees were also treated to the unveiling of NAVIS Reveal, a business intelligence platform specifically designed for the changing needs of the hospitality industry.

January 24, 2018

Beekeeper’s ‘Bee School’ is Back in Session

Employee engagement is a big buzz word in hospitality, but few hoteliers truly understand its meaning. It's not just about satisfying employees; satisfied employees are there to "get" something from employment, but engaged employees are there to "give" something to the organization and its customers. In hospitality, an engaged employee will do everything possible to ensure an exceptional guest experience. It's a notable difference between doing a job and doing a job over and above what is asked; a desire to only make himself/herself successful vs. making the employee, the company and the guest successful; making a mutual commitment vs. a personal one.

January 23, 2018

Lodging Interactive Announces Rosella Virdo As Its Chief Operating Officer

PARSIPPANY, NJ -- Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the promotion of Rosella Virdo as its Chief Operating Officer. Ms. Virdo joined Lodging Interactive in 2009 and most recently served as Managing Director of CoMMingle, the company's Social Media and Reputation Management Division.

Lodging Interactive

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January 17, 2018

FireKeepers Casino Hotel Rely on RFID Technology to Control Uniform Inventory and Employee Assignments

InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at FireKeepers Casino Hotel manages the Uniform inventory for 1,750 employees. FireKeepers joined MGM Entertainment, Caesars, and Harrah's as a part of InvoTech's extensive client portfolio of Casinos worldwide. Click here for more information on InvoTech's Linen, Laundry and Uniform Systems.

January 12, 2018

New Guest Service Gold® Tourism Teaches Service Delivery Skills for Destinations

The American Hotel & Lodging Educational Institute (AHLEI) has launched a new tourism-focused version of its bestselling Guest Service Gold® training and certification program designed to arm all hospitality and tourism employees with the skills they need to deliver high-caliber service to every guest, every time.

Educational Institute

January 11, 2018

How a Small Guest Services Team Delivers Five-Star Service

Luxury Napa Valley hideaway Milliken Creek Inn & Spa, a member of the prestigious Four Sisters Inns collection, is using ALICE's concierge technology, ALICE Concierge, to help their four-person front desk team provide guests with the kind of exceptional concierge service expected of a much larger team.

January 9, 2018

How Shift Work Affects Restaurant and Hotel Workers

Two-thirds of restaurant and hotel workers say they get less than a week's notice of their shift schedule and 58% have had a shift canceled or changed at the last minute, according to research released today by TSheets.

December 13, 2017

How This Luxury Wine Country Resort Overcame Staff Miscommunication

Renowned Wine Country getaway, Carneros Resort and Spa, has selected ALICE's concierge software, ALICE Concierge, and its guest text messaging technology, ALICE Guest, to improve front of house operations and elevate the guest experience. This implementation of ALICE leverages the company's integrations with both HotSOS and Springer Miller. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.