Supplier News

Routier Launches Innovative Guest and Staff Engagement Platform in the U.S.

Routier, a Tel Aviv-based start up founded by intelligence experts trained by the Israel Defense Forces (IDF), announced that it has built the first ever continuous communications solution to connect hotels with their guests at all times while they are on property – with no downloads or installations required. The company has opened a U.S. office in Manhattan to accelerate its growth, and has added branded hotel properties in New York, London and Tel Aviv.

Routier

United States

Give your serving staff 360-degree vision! Xn protel Systems to launch Dinggly call-for-service solution at HITEC Dubai

Global hospitality management software company Xn protel Systems today announced that it is taking its Dinggly solution to HITEC Dubai on 14th – 15th November 2017. Dinggly makes it easy and economical to extend service area coverage and maximize sales opportunities, by placing call buttons in areas not fully serviced, such as lobbies, gardens or poolside.

Xn protel

Dubai, United Arab Emirates

Beekeeper Establishes Hospitality Division; Andrada Paraschiv Named ‘Head of Hospitality’

To meet the increasing demand for connecting non-desk hotel employees with corporate offices and each other, Beekeeper has established a Hospitality Division. Andrada Paraschiv has been selected to lead the group as Head of Hospitality. The former AccorHotels and FRHI Hotels & Resorts executive will use her internal communications expertise to ensure that the Beekeeper platform has the optimal feature set to serve and benefit the hospitality industry.

Beekeeper

Renowned MBA Professor Teams with Digital Workplace App Beekeeper Delivering Free Business School Insights to Front-Line Workers

Digital workplace app Beekeeper today announced that registration is open for its inaugural webinar course, Bee School. Beekeeper's Bee School initiative brings knowledge on workplace dynamics and behavior out from behind the paywall of an MBA certificate, ensuring that managers in non-desk industries can lead their teams to unprecedented success.

Beekeeper

Beekeeper Introduces Custom Integrations, Bringing Chat and Operations Under One Hub for 2 Billion Non-Desk Workers

While many workplace tools specialize in peer-to-peer, top-down, or bottom-up communication, it is rare to encounter a workplace app that tackles all three. Running on the belief that an intuitive user interface (UI) and open communication builds cross-organizational trust, Beekeeper's award-winning digital workplace application has been connecting dispersed non-desk teams across a variety of industries since 2012.

Beekeeper

How a Hotel Operations Platform Improves Staff Communication and Accountability at this Luxury Beachside Boutique

Luxury oceanfront retreat, Malibu Beach Inn, has selected ALICE to upgrade the property's staff communication and provide its guests with more ways to request services from the hotel. The upscale boutique property, a member of the Leading Hotels of the World (LHW) and Condé Nast Traveler awards recipient, is using ALICE's full suite of products - ALICE Staff, ALICE Concierge, and ALICE Guest - which are purpose-built for every role within the hotel. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.

ALICE

4 Ways To Keep Staff Safe When Managing A Hotel

You could go from managing budgets and financial plans to promoting and marketing the business within minutes; there's always something going on and you're at the heart of it all. While the aim is to make sure your guests are happy and safe on the premises, it also means your staff need to be safe when on the job too, and they need to be aware that the hotel manager has practices in place that will keep them safe even when they're not around to assist.

Shoes For Crews (Europe) Ltd

United Kingdom

Digital Workplace App Beekeeper Launches Inline Translation Feature for Inclusive Collaboration

In an increasingly globalized world, organization-wide adoption of dynamic, integrative translation technology is mission-critical. The newest addition to Beekeeper's rapidly growing feature lineup, inline translation, brings next-level connectivity to diverse non-desk workforces. Available on both web and mobile versions of their award-winning digital workplace application, inline translation allows Beekeeper users to translate any post or comment into their preferred language with a simple click. The new feature supports 30 languages including Spanish, French, German, Chinese, Italian, and Arabic.

Beekeeper

AEHT​ ​teams​ ​up​ ​with​ ​HOSCO,​ ​the​ ​world’s​ ​leading​ ​hospitality Network,​ ​to​ ​provide​ ​employment​ ​solutions​ ​for​ ​their​ ​talent

HOSCO, the world's leading hospitality network, has today announced that it is teaming up with Europe's largest group of vocational hospitality schools, L'Association Européenne des Ecoles d'Hôtellerie et de Tourisme (AEHT).

HOSCO

With Scope, Variety and Global Opportunities The Hospitality Industry Beckons Graduates with Careers

The diplomas are framed, the caps and gowns returned, and the gift of a tablet or good watch is a reminder that time is not standing still for the recent college grad. While many graduates have found jobs, many more are still searching and not always finding industries that are a good fit for their skills and interests. That first job search can be especially stressful and daunting and the competition for choice positions is fierce.

Teneo Hospitality Group

Billy McDonough Named FCM Travel Solutions President for the Americas

Billy McDonough has been named FCM Travel Solutions President for the Americas, effective immediately. This new role comes after measured and noteworthy success during his tenure as the FCM USA Brand Leader. McDonough has seen the brand through many new partnerships and technological enhancements over the last five years as led FCM in the USA. In his new post he will look to share the best practices and create strategic synergies amongst the markets under his leadership, which now include the USA, Canada, Mexico and Argentina.

FCM

A Popular Colorado Ski Resort Looks to Hotel Management Technology to Please Staff and Guests

Colorado's Copper Mountain Resort is using ALICE's staff operations platform and guest engagement solution to improve staff communication and efficiency, and provide even more digital conveniences to guests. The resort, located at the base of popular ski-destination Copper Mountain, has been using ALICE since November of last year.

ALICE

Premium Jobs in Tophotels worldwide: How to apply with just one click

Online applications are now so simple: Social Recruiting with an online CV solves the e-mail application. More and more luxury hotels worldwide use this digitalized approach to job management - with success. Hospitality Leaders has now started a new promotion program with selected partners - the premium jobs are available here: https://www.hospitality.pro/companies/premium-employers/. Candidates can now apply simply apply by clicking.

Hospitality Leaders

Creative Supply to continue collaboration with ESSEC and Elegancia Hotels

Creative Supply is moving into a second year of collaboration with ESSEC Business School and Elegancia Hotels, a Paris based hotel company. Part of the Strategic Branding module led by Visiting Professor Alex Gibson from DIT in Ireland, the collaboration aims to bring real-life learning experience to the students of MBA in International Hospitality and MBA Global Branding of ESSEC Business School.

Creative Supply

France

AETHOS and 20|20 AssessSM Launch Global Psychometric Study to Identify Elusive "Hospitality X-Factor"

In response to requests from industry operations professionals, human resources executives and hiring managers, AETHOS Consulting Group has launched an unprecedented global study to uncover the "X-factor" in hospitality employees using the latest psychometric testing. In this dynamic era of consolidation and disruption, it is anticipated that the most successful non-management employees in hospitality have a unique and specific combination of core competencies, characteristics and attitudes compared to other team members or even to the skill sets of earlier workforces. AETHOS is testing these ideas with the cooperation of a multidisciplinary research team, industry advisory board and multiple hospitality organizations around the world, including Four Seasons Hotels & Resorts, Penn National Gaming and Extended Stay Hotels. The research studies organizations in the hotel, restaurant, casino-gaming, travel-tourism and timeshare sectors.

AETHOS Consulting Group

B2 Hotel group select Guestline’s suite of hospitality software solutions for implementation across portfolio of 30+ hotels in Thailand

Guestline

Thailand

The Cliffs Resort Unifies Full-Service Property Operations with Maestro PMS for Greater Efficiency and Real-time Direct Booking

The full-service Cliffs Resort on California's Central Coast installed the Maestro PMS suite of integrated property software solutions to drive greater efficiency and guest service.

Maestro

New Solution Launched by Evention Ensures IRS Tip Compliance for Hotels

After piloting its newest tip out management solution, hotels across the United States now process employee tip outs using Evention's new "Self Service Tip Out" solution. This newly launched solution provides tip compliance, amidst recent tip reporting regulations from the IRS, which require hotels to differentiate between Service Charge and Charged Tips.

Evention LLC

United States