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Innovating Asian Hospitality with Dean Winter, Managing Director for Upper House and EAST Hotels

Swire Hotels, a subsidiary of Swire Properties, operates two distinct brands: Upper House and EAST. In this Brand Insiders conversation, Managing Director Dean Winter explains how Swire’s "thinking differently mindset" shows up in practical ways, fr...

Swire Hotels
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Innovation
Innovating Asian Hospitality with Dean Winter, Managing Director for Upper House and EAST Hotels15 December 2025Insiders HntvSwire Hotels
Video

Beyond Price: The Future of Hotel Upselling and Cross-Selling

In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views ...

Hospitality Net
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Revenue Management
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Chatbots, Robotics & AI
Beyond Price: The Future of Hotel Upselling and Cross-Selling 5 November 2025Insiders HntvHospitality Net
Video

Emailing at the Right Tempo for Fewer Cart Abandonments and More Winbacks

Email fatigue is a growing challenge for hotel marketers, as overwhelmed consumers increasingly tune out impersonal, high-frequency messages. In this interview for the Direct Booking Mastery Certification, Jonathan Holcomb, VP of Commercial Strategy...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Email marketing
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Digital Marketing
Emailing at the Right Tempo for Fewer Cart Abandonments and More Winbacks30 July 2025Insiders HntvRevinate, Inc.
Video

ITB Rewind: Michael Kinzel on High-Fidelity Sound in Hospitality

At ITB Berlin, Michael Kinzel from d&b audiotechnik shared how the same audio technology used by Coldplay, Taylor Swift, and Wembley Stadium is now transforming hotel lobbies, bars, and restaurants. With seamless IT integration and touch-controlled ...

d&b audiotechnik GmbH and Co. KG
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Property Technology
ITB Rewind: Michael Kinzel on High-Fidelity Sound in Hospitality26 March 2025Insiders Hntvd&b audiotechnik GmbH and Co. KG
Video

ITB Rewind: Oracle Hospitality on AI, Tech Silos, and the Future of Hotel Operations

At ITB, Tanya Pratt, VP of Strategy and Product Management at Oracle Hospitality, sat down with Hospitality Net’s Simone Puorto for a candid discussion about the future of hospitality tech. With a career that started at the front desk, Pratt has a d...

Oracle Hospitality
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Chatbots, Robotics & AI
ITB Rewind: Oracle Hospitality on AI, Tech Silos, and the Future of Hotel Operations25 March 2025Insiders HntvOracle Hospitality